All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Appointments

  6. Assets

  7. Authorize.net Setup Information

  8. Automated Remediation

  9. Autotask Importer

  10. Big Chain Hub (Big Chain vs Multiple Accounts, Logistics, Downgrading Big Chain to Single Location )

  11. Branding and adding a Logo

  12. Business Hours (Holiday Calendar)

  13. Business Types in Initial Settings Wizard

  14. Calendar and Appointments Module

  15. Can I add serial numbers to my inventory?

  16. Can I add Ticket comments to Invoices?

  17. Can I Bundle Items in RepairShopr?

  18. Can I introduce techs in Field Job emails?

  19. Can I limit employee access to certain IP addresses?

  20. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  21. Can I send emails to all my customers?

  22. Can I sync to Dropbox?

  23. Can I track COGS in Xero using RepairShopr?

  24. Clickatell Integration

  25. CloudBerry Integration

  26. Commit CRM Importer (CommitCRM import to RepairShopr)

  27. Compliance - HIPAA

  28. Connectwise Importer

  29. Contract Management

  30. Credit Card Payment processing overview (Start Here)

  31. Credit Cards: How do I use a credit card swiper?

  32. Custom domains

  33. Custom Widgets

  34. Customer Badges

  35. Customer Purchases

  36. Customers ( Importing Customers, Exporting Customers, Merge Customers, Bulk Updating, Customer Contacts, Contact Fields, Custom Fields, Masked Fields, Credential Access Report, Customer Portal , Documentation, Prepay Hours, GDPR )

  37. Customizing emails?

  38. Customizing Invoice Template for non-US users

  39. d7 / d7II / dSS Troubleshooting - Reports

  40. d7 integration

  41. Default tax rate

  42. Deleting customer data

  43. Deposits

  44. Device Repair Widget

  45. Discount on an Invoice

  46. Documentation Center

  47. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  48. Domo Integration

  49. Electronic Ordering

  50. Email in RepairShopr - Replies and Notifications Overview

  51. Employee Settings

  52. Employee Time Clock

  53. EMV / Chip and Pin - Myths from Fact

  54. Estimates

  55. Flowroute (use your own account/phone/billing) for SMS

  56. Formstack Integration

  57. Free Live Deep Dive Q&A Session

  58. Free Training Session

  59. General Settings

  60. Getting Started with RepairShopr

  61. Glossary of QuickBooks API Errors

  62. Heartbleed FAQ

  63. How can I enter or change my business information?

  64. How can I make my own barcodes using RepairShopr?

  65. How can I open the cash drawer / till from RepairShopr?

  66. How can I use RepairShopr for marketing my business?

  67. How do I create reminders in RepairShopr?

  68. How do I customize my templates in RepairShopr?

  69. How do I make the Ticket system use my own email from address?

  70. How do I merge my customers in RepairShopr?

  71. How do I send automated reminders for open Invoices based on aging?

  72. How do I set up Stripe to work with RepairShopr?

  73. How do I show the cost of my inventory items?

  74. How do I update my payment or plan information?

  75. How do I use Prepay Hours (Block Hours)?

  76. How does the Payment System work?

  77. How to add Users in RepairShopr

  78. How to change the associated ticket number on an invoice

  79. How to remove Users from RepairShopr

  80. If a customer sends us an email, will the body of that email show up as a ticket comment?

  81. iFixit - Product Catalogs

  82. Importing Customers

  83. Include custom message in Estimate and Invoice email templates.

  84. Integrating with Square

  85. Inventory - Start Here

  86. Inventory Settings

  87. Invoices

  88. IT Glue Integration

  89. Kabuto Integration

  90. Labels - Customers, Assets, Tickets, Products

  91. Leads Preferences (Settings)

  92. Leads walkthrough

  93. Mailboxes - Inbound Email Ticket Creation

  94. MailChimp Integration

  95. Marketr

  96. Microsoft Teams

  97. Migrate from RepairShopr to Syncro

  98. Mobile Defenders Integration

  99. Mobile RepairShopr Lite App iOS/Android

  100. MSP Add-On

  101. Multi Factor Authentication (formerly known as 2FA - google authenticator - authy)

  102. Multiple (many) phone numbers for Customers

  103. My updated logo / company information isn't showing on my PDF's

  104. Need help finding integrations in the App Center?

  105. Ninja RMM Integration

  106. Notification Center Overview

  107. Office 365 / Google Calendar Integration

  108. One Time Use Inventory Products

  109. OpenID - Sign in with Intuit or Google Apps

  110. Organizing Inventory - Category Editor and Tabs

  111. Pages are loading slowly for me

  112. Parts Settings

  113. Parts vs Inventory - The difference

  114. Password Vault

  115. Payment Terms (Invoicing Terms) - Driving the Due Dates

  116. PBX Integrations

  117. PCRT Importer

  118. PDF/Email Templates

  119. POS (Point of Sale) System

  120. POS Settings

  121. Premium Backups

  122. Printing Hub (AutoPrintr, Google Cloud Print, Printers)

  123. Purchase Orders - Restocking Inventory

  124. Quick Switch users (Pin Login)

  125. QuickBooks Desktop Setup and Help

  126. QuickBooks Online Setup and Help

  127. Recur - Residential MSP Automation with Kabuto

  128. Recurring Invoices

  129. Refunds

  130. Refurbs

  131. RepairShopr API - Leads

  132. RepairShopr Demos (Workflow videos)

  133. RepairShopr Mobile App

  134. RepairShopr Platform Details

  135. RepairShopr Referral Program Pilot

  136. RepairShopr REST API - Build custom extensions/apps/addons

  137. RepairShopr Workflow - Espanol

  138. RepairTech Solutions / TechWARU Integration

  139. Reporting Hub

  140. RMA / Returns - tracking

  141. Saved Customer Search

  142. Saved Customer Searches - Sending granular campaigns with MarketR

  143. ScreenConnect Integration

  144. Search Database Reindexing FAQ

  145. Security Groups (Granular Permissions)

  146. Setting up Your Account

  147. Setting up your QuickBooks Integration (Start Here)

  148. Setup Push Notifications with Pushover (and Pebble)

  149. Slack Integration

  150. SMS - Details, Instructions, Templates, Communication

  151. SMS - International availability

  152. SMTP (Email Servers)

  153. Solarwinds (N Able) N-Central Integration

  154. Solarwinds MSP (formerly MaxFocus)

  155. Spiff Tracking (commissions to your employees)

  156. Square Integration for Mobile Apps - iOS/Android

  157. Store Credit and Customer Credit

  158. Store Customer Credit Cards

  159. Support for Multiple Tax Rates GST/PST (BETA)

  160. Supported Hardware

  161. Tabs Customization

  162. Teamviewer Integration

  163. Third Party Billing

  164. Third Party Vendor Integration for Electronic Ordering

  165. Tickets (Dashboard, Intake Form, Outtake Form, Workflows , Worksheets, Timers, Custom Fields, Recurring Tickets, Rework Tickets, Ticket Automations , SLA)

  166. Toggl Integration - Time Tracking

  167. Topaz Signature Pads

  168. Translations / What languages are supported

  169. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  170. Warranty Templates

  171. Watchman Monitoring Integration

  172. Website Integrations

  173. What are all the ways a customer can make a ticket?

  174. What do RepairShopr's backups and uptime look like?

  175. What emails does RepairShopr send out and when?

  176. What is a Quick Payment?

  177. Why am I getting the message "Your IP is being throttled"?

  178. Why does Admin look different?

  179. Why is my Tax, VAT or GST not showing on the Z-Report?

  180. WooCommerce Integration

  181. WorldPay Payments in RepairShopr

  182. Worldpay Payments Setup Instructions

  183. Xero Integration

  184. Z-Report - End of Day Report - Cash Register Closing Report

  185. Zapier Integration

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