All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Ad-hoc Bundles

  3. Add a Balance Forward (account summary) area to Invoices

  4. Add a Logo

  5. Add or edit your business information

  6. Add Photos/Images to Products

  7. Add Users in RepairShopr

  8. Adding Discounts to Invoices

  9. Admin Page - Charts and Stats

  10. Advanced Marketr Topic - Notify on warranty creation and expiration

  11. Appointments

  12. Assets

  13. Authorize.net Set Up Instructions

  14. Automated Remediation

  15. AutoPrinter

  16. Autotask Importer

  17. Big Chain - Multiple Locations, Logistics

  18. Bring Your Own SMTP

  19. Bulk Print Asset Labels for Customer

  20. Business Hours (Holiday Calendar)

  21. Business Types in Initial Settings Wizard

  22. Calendar and Appointments Module

  23. Can I add Ticket comments to Invoices?

  24. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  25. Can I send emails to all my customers?

  26. Can I track COGS in Xero using RepairShopr?

  27. Canadian multiple tax rates - GST, PST, HST

  28. Change bank account into which payments are deposited

  29. Clickatell Integration

  30. CloudBerry Integration

  31. Commit CRM Importer (CommitCRM import to RepairShopr)

  32. Compliance - HIPAA

  33. Connectwise Importer

  34. Contract Management

  35. Create reminders in RepairShopr

  36. Credit Card Payment processing overview (Start Here)

  37. Credit Cards: How do I use a credit card swiper?

  38. Custom domains

  39. Custom Widgets

  40. Customer Purchases

  41. Customers

  42. Customize PDF, Email, Label, Receipt, SMS Templates

  43. Customizing Invoice Template for non-US users

  44. d7 / d7II / dSS integration

  45. Database Backups - Automated

  46. Default Email Wrapper HTML code

  47. Delete Recurring Invoice(s)

  48. Delete signatures and disclaimers from customer emails

  49. Deleting customer data

  50. Deposits

  51. Disable adding Google Meet video link to appointments

  52. Do late fees sync to QuickBooks?

  53. Documentation Center

  54. Domo Integration

  55. Dropbox - Sync Tickets and Invoices

  56. Email addresses we block based on roles

  57. Email Deliverability

  58. Email in RepairShopr - Replies and Notifications Overview

  59. Email not getting converted to ticket

  60. Employee Settings

  61. Employee Time Clock

  62. EMV / Chip and Pin - Myths from Fact

  63. Estimates

  64. Export all data

  65. Export Ticket Notes

  66. Flowroute Integration

  67. Formstack Integration

  68. Free image hosting sites

  69. Free Live Deep Dive Q&A Session

  70. Free Training Session

  71. FreePBX / PBX Integrations

  72. GDPR - RepairShopr and Your Business

  73. GDPR - Start Here - General Data Protection Regulation

  74. GDPR - Your Business and Your Customers

  75. General Settings

  76. Getting Started with RepairShopr

  77. Glossary of QuickBooks API Errors

  78. Google Calendar Integration

  79. Heartbleed FAQ

  80. How can I make my own barcodes using RepairShopr?

  81. How can I open the cash drawer / till from RepairShopr?

  82. How can I use RepairShopr for marketing my business?

  83. How do I merge my customers in RepairShopr?

  84. How do I send automated reminders for open Invoices based on aging?

  85. How to change the associated ticket number on an invoice

  86. How to remove Users from RepairShopr

  87. How to Waive Late Fees

  88. If a customer sends us an email, will the body of that email show up as a ticket comment?

  89. Image/Logo shows in template editor but not PDF

  90. Include custom message in Estimate and Invoice email templates.

  91. Introduce techs in appointment emails

  92. Inventory

  93. Inventory Settings

  94. Invoices

  95. Invoices paid in QuickBooks Online not syncing to Syncro

  96. IT Glue Integration

  97. Kabuto Integration

  98. Labels - Customers, Assets, Tickets, Products

  99. Leads Preferences (Settings)

  100. Leads walkthrough

  101. Limit employee access to certain IP addresses

  102. Mailboxes - Inbound Email Ticket Creation

  103. MailChimp Integration

  104. Marketr - Email marketing, follow-ups and reminders to customers

  105. Microsoft Teams

  106. Migrate data from one site to another

  107. Migrate from RepairShopr to Syncro

  108. Mobile App RepairShopr Lite iOS/Android

  109. Mobile Defenders Integration

  110. MSP Add-On

  111. Multi Factor Authentication (MFA)

  112. Multiple (many) phone numbers for Customers

  113. Multiple Tickets on an Invoice

  114. My updated logo / company information isn't showing on my PDFs

  115. Need help finding integrations in the App Center?

  116. Ninja RMM Integration

  117. Not Receiving RMM Alerts

  118. Notification Center Overview

  119. Notifications about bounced emails/non-deliverables and spam

  120. Office 365 Calendar Integration

  121. One Time Use Inventory Products

  122. OpenID - Sign in with Intuit or Google Apps

  123. Pages are loading slowly for me

  124. Parts Orders

  125. Parts Settings

  126. Password Requirements

  127. Password Vault

  128. Payment System

  129. Payment Terms (Invoicing Terms) - Driving the Due Dates

  130. POS (Point of Sale) System

  131. POS Settings

  132. Prepay Hours (Block Hours)

  133. Prevent Creating Customers from Leads

  134. Printing Hub - AutoPrintr (legacy), Printers

  135. Pushover - Set up Push Notifications

  136. Quick Switch users (Pin Login)

  137. QuickBooks Desktop Setup and Help

  138. QuickBooks Online Setup and Help

  139. QuickBooks Stale Object Error

  140. Recur - Residential MSP Automation with Kabuto

  141. Recurring Invoices

  142. Refunds

  143. Repair Widget

  144. RepairShopr API - Leads

  145. RepairShopr Demos (Workflow videos)

  146. RepairShopr Mobile App

  147. RepairShopr Platform Details

  148. RepairShopr Referral Program

  149. RepairShopr REST API - Build custom extensions/apps/addons

  150. RepairShopr Workflow - Espanol

  151. RepairTech Solutions / TechSuite Integration

  152. Reports

  153. Sales tax collected by RepairShopr

  154. Sales tax collected by RepairShopr

  155. Saved Customer Search

  156. Saved Customer Searches - Sending granular campaigns with MarketR

  157. ScreenConnect Integration

  158. Search All the Things Database Reindexing

  159. Security FAQs

  160. Security Groups (Granular Permissions)

  161. Set or Change Location

  162. Setting up Your Account

  163. Setting up your QuickBooks Integration (Start Here)

  164. ShipRush

  165. ShipStation Integration

  166. Show labor start time, stop time and notes on invoice

  167. Slack Integration

  168. SMS - International availability

  169. SMS/MMS - Details, Instructions, Templates, Communication

  170. Solarwinds (N Able) N-Central Integration

  171. Solarwinds MSP (formerly MaxFocus)

  172. Spiff Tracking (commissions to your employees)

  173. Square Integration for Mobile Apps - iOS/Android

  174. Star TSP100 Printer Setup

  175. Store Customer Credit Cards

  176. Store customer credit cards using CC payment terminal

  177. Stripe Integration

  178. Supported Hardware

  179. Tabs Customization

  180. Tax Exempt Customers

  181. Tax rates

  182. TeamViewer Integration

  183. Third Party Billing

  184. Third Party Vendor Integration for Electronic Ordering

  185. Ticket Automations

  186. Tickets

  187. Toggl Integration - Time Tracking

  188. Topaz Signature Pads

  189. Translations / What languages are supported

  190. Twilio - Bring Your Own

  191. Unmark Leads as spam

  192. Update my plan or payment method

  193. Updating Legacy RepairShopr API Tokens for Existing Third-Party Integrations

  194. Use your own email From address when emailing from RepairShopr

  195. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  196. Warranty Templates

  197. Watchman Monitoring Integration

  198. Website Integrations

  199. What are all the ways a customer can make a ticket?

  200. What do RepairShopr's backups and uptime look like?

  201. What emails does RepairShopr send out and when?

  202. What is a Quick Payment?

  203. When I add or update a customer in RepairShopr, does it sync to QuickBooks?

  204. Why am I getting the message "Your IP is being throttled"?

  205. Why does Admin look different?

  206. Why is my Tax, VAT or GST not showing on the Z-Report?

  207. Why is there a delay syncing to QuickBooks Online?

  208. WooCommerce Integration

  209. Worldpay Payments in RepairShopr

  210. Worldpay Payments Setup Instructions

  211. Xero Integration

  212. Z-Report - End of Day Report - Cash Register Closing Report

  213. Zapier Integration

Feedback and Knowledge Base