All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Appointment Booking Module

  6. Appointments

  7. Asset Custom Fields

  8. Assets

  9. Setup Information

  10. AutoPrintr Troubleshooting

  11. Big-Chain vs multiple Repair-Shop accounts

  12. Branding and adding a Logo

  13. Business Types in Initial Settings Wizard

  14. Can I add charges to a Ticket?

  15. Can I add Contacts to a Customer Record?

  16. Can I add serial numbers to my inventory?

  17. Can I add Ticket comments to Invoices?

  18. Can I bulk import Inventory in RepairShopr?

  19. Can I Bundle Items in RepairShopr?

  20. Can I create a Deposit in RepairShopr?

  21. Can I create a surcharge for credit card purchases?

  22. Can I create an attachment on a Ticket?

  23. Can I Create Recurring Invoices in RepairShopr?

  24. Can I do an exchange in RepairShopr?

  25. Can I get notifications when a Ticket is assigned to me?

  26. Can I introduce techs in Field Job emails?

  27. Can I limit employee access to certain IP addresses?

  28. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  29. Can I send emails to all my customers?

  30. Can I sync to Dropbox?

  31. Can I track COGS in Xero using RepairShopr?

  32. Canned Responses

  33. Clickatell Integration

  34. CloudBerry Integration

  35. CloudPrint Troubleshooting

  36. Commit CRM Importer (CommitCRM import to RepairShopr)

  37. Compliance - HIPAA

  38. Connectwise Importer

  39. Contract Management

  40. Credit Card Payment processing overview (Start Here)

  41. Credit Cards: Can I Save a Credit Card on a Customer?

  42. Credit Cards: How do I use a credit card swiper?

  43. Custom domains

  44. Custom Widgets

  45. Customer Badges

  46. Customer Portal

  47. Customer Purchases

  48. Customer Reports

  49. Customers

  50. Customers - Bulk updating

  51. Customizing emails?

  52. Customizing Invoice Template for non-US users

  53. d7 / d7II / dSS Troubleshooting - Reports

  54. d7 integration

  55. Default tax rate

  56. Deleting customer data

  57. Device Repair Widget

  58. Discount on an Invoice

  59. Documentation Center

  60. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  61. Domo Integration

  62. Downgrading from Big Chain to Repair Shop (single location)

  63. Electronic Ordering

  64. Email and SMS Reports

  65. Email in RepairShopr - Replies and Notifications Overview

  66. Employee Reports

  67. Employee Sales Report

  68. Employee Settings

  69. Employee Time Clock

  70. EMV / Chip and Pin - Myths from Fact

  71. Estimates

  72. eTech Parts Integration

  73. Flowroute (use your own account/phone/billing) for SMS

  74. Formstack Integration

  75. Free Live Deep Dive Q&A Session

  76. Free Training Session

  77. GDPR - RepairShopr and Your Business

  78. GDPR - Start Here - General Data Protection Regulation

  79. GDPR - Your Business and Your Customers

  80. General Settings

  81. Glossary of QuickBooks API Errors

  82. Google CloudPrint Setup Troubleshooting

  83. Heartbleed FAQ

  84. Hidden comments on tickets

  85. Hidden Feature - Bin number on Ticket Labels

  86. How can I enter or change my business information?

  87. How can I make my own barcodes using RepairShopr?

  88. How can I open the cash drawer / till from RepairShopr?

  89. How can I use RepairShopr for marketing my business?

  90. How do I add a password to the customer portal?

  91. How do I Add A SKU?

  92. How do I change ticket numbers?

  93. How do I change where things print, and when they print?

  94. How do I create a new Customer?

  95. How do I create a Ticket?

  96. How do I create an invoice from the ticket screen?

  97. How do I create reminders in RepairShopr?

  98. How do I create Tickets automatically from inbound Email?

  99. How do I customize my templates in RepairShopr?

  100. How do I delete a ticket?

  101. How do I delete an inventory item?

  102. How do I delete the ticket of a cancelled job?

  103. How do I export Customers?

  104. How do I make the Ticket system use my own email from address?

  105. How do I merge my customers in RepairShopr?

  106. How do I send automated reminders for open Invoices based on aging?

  107. How do I set up my calendar in RepairShopr?

  108. How do I set up Stripe to work with RepairShopr?

  109. How do I show the cost of my inventory items?

  110. How do I update my payment or plan information?

  111. How do I use Prepay Hours (Block Hours)?

  112. How does MAXfocus (GFI MAX) work in RepairShopr?

  113. How does the Payment System work?

  114. How does the RepairShopr Field Jobs module work?

  115. How does the Ticket system work?

  116. How to add Users in RepairShopr

  117. How to change the associated ticket number on an invoice

  118. How to remove Users from RepairShopr

  119. If a customer sends us an email, will the body of that email show up as a ticket comment?

  120. iFixit - Product Catalogs

  121. Include custom message in Estimate and Invoice email templates.

  122. Intake Form

  123. Integrating with Square

  124. Inventory - Start Here

  125. Inventory Import CSV Breakdown and Bulk Update

  126. Inventory Reports

  127. Inventory Settings

  128. Invoice Reports

  129. Invoices

  130. Is an email required from every customer?

  131. Is there a way to show every ticket?

  132. Kabuto Integration

  133. Labels - Customers, Assets, Tickets, Products

  134. Leads Settings

  135. Leads walkthrough

  136. Logistics: Transfering Inventory in Big Chain

  137. MailChimp Integration

  138. Marketr

  139. Meet "AutoPrintr"

  140. Migrate from RepairShopr to Syncro

  141. Mobile Defenders Integration

  142. Multiple (many) phone numbers for Customers

  143. Multiple Tickets on an Invoice

  144. My updated logo / company information isn't showing on my PDF's

  145. Need help finding integrations in the App Center?

  146. Ninja RMM Integration

  147. Notification Center Overview

  148. Office 365 / Google Calendar Integration

  149. One Time Use Inventory Products

  150. OpenID - Sign in with Intuit or Google Apps

  151. Organizing Inventory - Category Editor and Tabs

  152. Outtake Form

  153. Pages are loading slowly for me

  154. Parts Settings

  155. Parts vs Inventory - The difference

  156. Password Vault

  157. Payment Terms (Invoicing Terms) - Driving the Due Dates

  158. Payments Reports

  159. PBX Integrations

  160. PCRT Importer

  161. PDF/Email Templates

  162. POS (Point of Sale) System

  163. POS Settings

  164. Premium Backups

  165. Printing Labels with DYMO on a Mac

  166. Profit and Loss Reports

  167. Purchase Orders - Restocking Inventory

  168. Quick Switch users (Pin Login)

  169. QuickBooks Desktop Setup and Help

  170. QuickBooks Online Setup and Help

  171. Recur - Residential MSP Automation with Kabuto

  172. Recurring Tickets

  173. Refunds

  174. Refurbs

  175. RepairShopr API - Leads

  176. RepairShopr Demos (Workflow videos)

  177. RepairShopr Platform Details

  178. RepairShopr Referral Program Pilot

  179. RepairShopr REST API - Build custom extensions/apps/addons

  180. RepairShopr Workflow - Espanol

  181. RepairTech Solutions / TechWARU Integration

  182. Reports - Differences in totals

  183. Reports - Overview

  184. Rework Tickets

  185. RMA / Returns - tracking

  186. Sales Reports

  187. Saved Customer Search

  188. Saved Customer Searches - Sending granular campaigns with MarketR

  189. Scheduled Reports

  190. ScreenConnect Integration

  191. Search Database Reindexing FAQ

  192. Security Groups (Granular Permissions)

  193. Setting up a Big Chain Account for Multiple Locations

  194. Setting up Cloud Print in RepairShopr

  195. Setting up Receipt Printers

  196. Setting up Your Account

  197. Setting up your QuickBooks Integration (Start Here)

  198. Setup Push Notifications with Pushover (and Pebble)

  199. SLA Service Level Agreements for your Customers

  200. Slack Integration

  201. SMS - Details, Instructions, Templates, Communication

  202. SMS - International availability

  203. Spiff Tracking (commissions to your employees)

  204. Square Integration for Mobile Apps - iOS/Android

  205. Star TSP100 Printer Setup

  206. Stock Take - Inventory Reconciliation and updates

  207. Store Credit and Customer Credit

  208. Subscription Management - Billing, Notifications, etc

  209. Support for Canada with Multiple Tax Rates GST/PST (BETA)

  210. Supported Hardware

  211. Sync with Outlook Calendar

  212. Tabs Customization

  213. Teamviewer Integration

  214. Third Party Billing

  215. Third Party Vendor Integration for Electronic Ordering

  216. Ticket Automations

  217. Ticket Custom Fields

  218. Ticket Dashboard

  219. Ticket Reports

  220. Ticket Settings

  221. Ticket Timers

  222. Ticket Workflows

  223. Ticket Worksheets (multiple checklists)

  224. Toggl Integration - Time Tracking

  225. Topaz Signature Pads

  226. Translations / What languages are supported

  227. Two Factor Authentication (google authenticator)

  228. Using your Vantiv Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  229. Vantiv (Formerly Mercury) (Now Worldpay) Payments in RepairShopr

  230. Vantiv (formerly Mercury) Payments Setup Instructions

  231. Warranty Reports

  232. Warranty Templates

  233. Watchman Monitoring Integration

  234. Website Integrations

  235. What are all the ways a customer can make a ticket?

  236. What do RepairShopr's backups and uptime look like?

  237. What does "Payment Method is set to use credit cards" mean?

  238. What emails does RepairShopr send out and when?

  239. What is a Quick Payment?

  240. What labels and label printers are supported in RepairShopr?

  241. Why am I getting the message "Your IP is being throttled"?

  242. Why does Admin look different?

  243. Why is my Tax, VAT or GST not showing on the Z-Report?

  244. WooCommerce Integration

  245. Xero Integration

  246. Z-Report - End of Day Report - Cash Register Closing Report

  247. Zapier Integration

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