All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Advanced Search documentation

  6. Appointment Booking Module

  7. Appointments

  8. Asset Custom Fields

  9. Authorize.net Setup Information

  10. Big-Chain vs multiple Repair-Shop accounts

  11. Branding and adding a Logo

  12. Business Types in Initial Settings Wizard

  13. Can I add charges to a Ticket?

  14. Can I add Contacts to a Customer Record?

  15. Can I add serial numbers to my inventory?

  16. Can I add Ticket comments to Invoices?

  17. Can I bulk import Inventory in RepairShopr?

  18. Can I Bundle Items in RepairShopr?

  19. Can I create a Deposit in RepairShopr?

  20. Can I create a surcharge for credit card/paypal purchases?

  21. Can I create an attachment on a Ticket?

  22. Can I Create Recurring Invoices in RepairShopr?

  23. Can I do an exchange in RepairShopr?

  24. Can I get notifications when a Ticket is assigned to me?

  25. Can I introduce techs in Field Job emails?

  26. Can I limit employee access to certain IP addresses?

  27. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  28. Can I send emails to all my customers?

  29. Can I sync to Dropbox?

  30. Can I track COGS in Xero using RepairShopr?

  31. Canned Responses

  32. Clickatell Integration

  33. CloudBerry Integration

  34. Commit CRM Importer (CommitCRM import to RepairShopr)

  35. Compliance - HIPAA

  36. Connectwise Importer

  37. Contract Management

  38. Credit Card Payment processing overview (Start Here)

  39. Credit Cards: Can I Save a Credit Card on a Customer?

  40. Credit Cards: How do I use a credit card swiper?

  41. Custom domains

  42. Custom Widgets

  43. Customer Badges

  44. Customer Custom Fields

  45. Customer Portal

  46. Customer Purchases

  47. Customer Reports

  48. Customer Settings

  49. Customers - Bulk updating

  50. Customizing emails?

  51. Customizing Invoice Template for non-US users

  52. d7 / d7II / dSS Troubleshooting - Reports

  53. d7 integration

  54. Default tax rate

  55. Deleting customer data

  56. Device Repair Widget

  57. Discount on an Invoice

  58. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  59. Domo Integration

  60. Downgrading from Big Chain to Repair Shop (single location)

  61. Electronic Ordering

  62. Email and SMS Reports

  63. Email in RepairShopr - Replies and Notifications Overview

  64. Employee Reports

  65. Employee Sales Report

  66. Employee Settings

  67. Employee Time Clock

  68. EMV / Chip and Pin - Myths from Fact

  69. Estimates - Quotes

  70. Estimates Settings

  71. eTech Parts Integration

  72. Flowroute (use your own account/phone/billing) for SMS

  73. Formstack Integration

  74. General Settings

  75. Glossary of QuickBooks API Errors

  76. Heartbleed FAQ

  77. Hidden comments on tickets

  78. Hidden Feature - Bin number on Ticket Labels

  79. How can I enter or change my business information?

  80. How can I make my own barcodes using RepairShopr?

  81. How can I open the cash drawer / till from RepairShopr?

  82. How can I use RepairShopr for marketing my business?

  83. How do I add a password to the customer portal?

  84. How do I Add A SKU?

  85. How do I change ticket numbers?

  86. How do I change where things print, and when they print?

  87. How do I create a new Customer?

  88. How do I create a Ticket?

  89. How do I create an invoice from the ticket screen?

  90. How do I create reminders in RepairShopr?

  91. How do I create Tickets automatically from inbound Email?

  92. How do I customize my templates in RepairShopr?

  93. How do I delete a ticket?

  94. How do I delete an inventory item?

  95. How do I delete the ticket of a cancelled job?

  96. How do I export Customers?

  97. How do I make the Ticket system use my own email from address?

  98. How do I merge my customers in RepairShopr?

  99. How do I send automated reminders for open Invoices based on aging?

  100. How do I set up my calendar in RepairShopr?

  101. How do I set up Stripe to work with RepairShopr?

  102. How do I show the cost of my inventory items?

  103. How do I update my payment or plan information?

  104. How do I use Prepay Hours (Block Hours)?

  105. How does MAXfocus (GFI MAX) work in RepairShopr?

  106. How does the Invoice system work?

  107. How does the Payment System work?

  108. How does the RepairShopr Field Jobs module work?

  109. How does the Ticket system work?

  110. How to add Users in RepairShopr

  111. How to change the associated ticket number on an invoice

  112. How to remove Users from RepairShopr

  113. If a customer sends us an email, will the body of that email show up as a ticket comment?

  114. iFixit - Product Catalogs

  115. Importing Customers

  116. Include custom message in Estimate and Invoice email templates.

  117. Intake Form

  118. Integrating with Square

  119. Inventory - Start Here

  120. Inventory Import CSV Breakdown and Bulk Update

  121. Inventory Reports

  122. Inventory Settings

  123. Invoice Reports

  124. Invoice Settings

  125. Is an email required from every customer?

  126. Is there a way to show every ticket?

  127. Kabuto Integration

  128. Labels - Customers, Assets, Tickets, Products

  129. Leads Settings

  130. Leads walkthrough

  131. Logistics: Transfering Inventory in Big Chain

  132. MailChimp Integration

  133. Marketr

  134. Meet "AutoPrintr"

  135. Mobile Defenders Integration

  136. Modifying an Invoice

  137. Multiple (many) phone numbers for Customers

  138. Multiple Tickets on an Invoice

  139. My updated logo / company information isn't showing on my PDF's

  140. Ninja RMM Integration

  141. Notification Center Overview

  142. Office 365 / Google Calendar Integration

  143. OpenID - Sign in with Intuit or Google Apps

  144. Organizing Inventory - Category Editor and Tabs

  145. Pages are loading slowly for me

  146. Parts Settings

  147. Parts vs Inventory - The difference

  148. Payment Terms (Invoicing Terms) - Driving the Due Dates

  149. Payments Reports

  150. PBX Integration

  151. PCRT Importer

  152. PDF/Email Templates

  153. POS (Point of Sale) System

  154. POS Settings

  155. Premium Backups

  156. Printing Labels with DYMO on a Mac

  157. Profit and Loss Reports

  158. Purchase Orders - Restocking Inventory

  159. Quick Switch users (Pin Login)

  160. QuickBooks Desktop Setup and Help

  161. QuickBooks Online Setup and Help

  162. Recur - Residential MSP Automation with Kabuto

  163. Recurring Tickets

  164. Refunds

  165. Refurbs

  166. RepairShopr API - Leads

  167. RepairShopr Demos (Workflow videos)

  168. RepairShopr Platform Details

  169. RepairShopr Referral Program Pilot

  170. RepairShopr REST API - Build custom extensions/apps/addons

  171. RepairShopr Workflow - Espanol

  172. RepairTech Solutions / TechWARU Integration

  173. Reports - Differences in totals

  174. Reports - Overview

  175. RMA / Returns - tracking

  176. Sales Demo - Webinar

  177. Sales Reports

  178. Saved Customer Search

  179. Saved Customer Searches - Sending granular campaigns with MarketR

  180. Scheduled Reports

  181. ScreenConnect Integration

  182. Search Database Reindexing FAQ

  183. Security Groups (Granular Permissions)

  184. Setting up a Big Chain Account for Multiple Locations

  185. Setting up Cloud Print in RepairShopr

  186. Setting up Receipt Printers

  187. Setting up Your Account

  188. Setting up your QuickBooks Integration (Start Here)

  189. Setup Push Notifications with Pushover (and Pebble)

  190. SLA Service Level Agreements for your Customers

  191. Slack Integration

  192. SMS - Details, Instructions, Templates, Communication

  193. SMS - International availability

  194. Sourcely

  195. Spiff Tracking (commissions to your employees)

  196. Square Integration for Mobile Apps - iOS/Android

  197. Star TSP100 Printer Setup

  198. Stock Take - Inventory Reconciliation and updates

  199. Store Credit and Customer Credit

  200. Subscription Management - Billing, Notifications, etc

  201. Support for Canada with Multiple Tax Rates GST/PST (BETA)

  202. Supported Hardware

  203. Sync with Outlook Calendar

  204. Tabs Customization

  205. Teamviewer Integration

  206. Third Party Billing

  207. Third Party Vendor Integration for Electronic Ordering

  208. Ticket Automations

  209. Ticket Custom Fields

  210. Ticket Dashboard

  211. Ticket Reports

  212. Ticket Settings

  213. Ticket Timers

  214. Ticket Worksheets (multiple checklists)

  215. Toggl Integration - Time Tracking

  216. Topaz Signature Pads

  217. Translations / What languages are supported

  218. Troubleshooting Google Cloud Print

  219. Troubleshooting Printing

  220. Two Factor Authentication (google authenticator)

  221. Using your Vantiv Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  222. Vantiv (Formerly Mercury) Payments in RepairShopr

  223. Vantiv (formerly Mercury) Payments Setup Instructions

  224. Warranty Reports

  225. Warranty Templates

  226. Watchman Monitoring Integration

  227. Website Integrations

  228. What are all the ways a customer can make a ticket?

  229. What do RepairShopr's backups and uptime look like?

  230. What does "Payment Method is set to use credit cards" mean?

  231. What emails does RepairShopr send out and when?

  232. What is a Quick Payment?

  233. What is the customer wiki?

  234. What labels and label printers are supported in RepairShopr?

  235. Why am I getting the message "Your IP is being throttled"?

  236. Why does Admin look different?

  237. Why is my Tax, VAT or GST not showing on the Z-Report?

  238. WooCommerce Integration

  239. Xero Integration

  240. Z-Report - End of Day Report - Cash Register Closing Report

  241. Zapier Integration

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