All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Appointment Booking Module

  6. Appointments

  7. Asset Custom Fields

  8. Authorize.net Setup Information

  9. AutoPrintr Troubleshooting

  10. Big-Chain vs multiple Repair-Shop accounts

  11. Branding and adding a Logo

  12. Business Types in Initial Settings Wizard

  13. Can I add charges to a Ticket?

  14. Can I add Contacts to a Customer Record?

  15. Can I add serial numbers to my inventory?

  16. Can I add Ticket comments to Invoices?

  17. Can I bulk import Inventory in RepairShopr?

  18. Can I Bundle Items in RepairShopr?

  19. Can I create a Deposit in RepairShopr?

  20. Can I create a surcharge for credit card/paypal purchases?

  21. Can I create an attachment on a Ticket?

  22. Can I Create Recurring Invoices in RepairShopr?

  23. Can I do an exchange in RepairShopr?

  24. Can I get notifications when a Ticket is assigned to me?

  25. Can I introduce techs in Field Job emails?

  26. Can I limit employee access to certain IP addresses?

  27. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  28. Can I send emails to all my customers?

  29. Can I sync to Dropbox?

  30. Can I track COGS in Xero using RepairShopr?

  31. Canned Responses

  32. Clickatell Integration

  33. CloudBerry Integration

  34. CloudPrint Troubleshooting

  35. Commit CRM Importer (CommitCRM import to RepairShopr)

  36. Compliance - HIPAA

  37. Connectwise Importer

  38. Contract Management

  39. Credit Card Payment processing overview (Start Here)

  40. Credit Cards: Can I Save a Credit Card on a Customer?

  41. Credit Cards: How do I use a credit card swiper?

  42. Custom domains

  43. Custom Widgets

  44. Customer Badges

  45. Customer Custom Fields

  46. Customer Portal

  47. Customer Purchases

  48. Customer Reports

  49. Customer Settings

  50. Customers - Bulk updating

  51. Customizing emails?

  52. Customizing Invoice Template for non-US users

  53. d7 / d7II / dSS Troubleshooting - Reports

  54. d7 integration

  55. Default tax rate

  56. Deleting customer data

  57. Device Repair Widget

  58. Discount on an Invoice

  59. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  60. Domo Integration

  61. Downgrading from Big Chain to Repair Shop (single location)

  62. Electronic Ordering

  63. Email and SMS Reports

  64. Email in RepairShopr - Replies and Notifications Overview

  65. Employee Reports

  66. Employee Sales Report

  67. Employee Settings

  68. Employee Time Clock

  69. EMV / Chip and Pin - Myths from Fact

  70. Estimates - Quotes

  71. Estimates Settings

  72. eTech Parts Integration

  73. Flowroute (use your own account/phone/billing) for SMS

  74. Formstack Integration

  75. General Settings

  76. Glossary of QuickBooks API Errors

  77. Google CloudPrint Setup Troubleshooting

  78. Heartbleed FAQ

  79. Hidden comments on tickets

  80. Hidden Feature - Bin number on Ticket Labels

  81. How can I enter or change my business information?

  82. How can I make my own barcodes using RepairShopr?

  83. How can I open the cash drawer / till from RepairShopr?

  84. How can I use RepairShopr for marketing my business?

  85. How do I add a password to the customer portal?

  86. How do I Add A SKU?

  87. How do I change ticket numbers?

  88. How do I change where things print, and when they print?

  89. How do I create a new Customer?

  90. How do I create a Ticket?

  91. How do I create an invoice from the ticket screen?

  92. How do I create reminders in RepairShopr?

  93. How do I create Tickets automatically from inbound Email?

  94. How do I customize my templates in RepairShopr?

  95. How do I delete a ticket?

  96. How do I delete an inventory item?

  97. How do I delete the ticket of a cancelled job?

  98. How do I export Customers?

  99. How do I make the Ticket system use my own email from address?

  100. How do I merge my customers in RepairShopr?

  101. How do I send automated reminders for open Invoices based on aging?

  102. How do I set up my calendar in RepairShopr?

  103. How do I set up Stripe to work with RepairShopr?

  104. How do I show the cost of my inventory items?

  105. How do I update my payment or plan information?

  106. How do I use Prepay Hours (Block Hours)?

  107. How does MAXfocus (GFI MAX) work in RepairShopr?

  108. How does the Invoice system work?

  109. How does the Payment System work?

  110. How does the RepairShopr Field Jobs module work?

  111. How does the Ticket system work?

  112. How to add Users in RepairShopr

  113. How to change the associated ticket number on an invoice

  114. How to remove Users from RepairShopr

  115. If a customer sends us an email, will the body of that email show up as a ticket comment?

  116. iFixit - Product Catalogs

  117. Importing Customers

  118. Include custom message in Estimate and Invoice email templates.

  119. Intake Form

  120. Integrating with Square

  121. Inventory - Start Here

  122. Inventory Import CSV Breakdown and Bulk Update

  123. Inventory Reports

  124. Inventory Settings

  125. Invoice Reports

  126. Invoice Settings

  127. Is an email required from every customer?

  128. Is there a way to show every ticket?

  129. Kabuto Integration

  130. Labels - Customers, Assets, Tickets, Products

  131. Leads Settings

  132. Leads walkthrough

  133. Logistics: Transfering Inventory in Big Chain

  134. MailChimp Integration

  135. Marketr

  136. Meet "AutoPrintr"

  137. Migrate from RepairShopr to Syncro

  138. Mobile Defenders Integration

  139. Modifying an Invoice

  140. Multiple (many) phone numbers for Customers

  141. Multiple Tickets on an Invoice

  142. My updated logo / company information isn't showing on my PDF's

  143. Need help finding integrations in the App Center?

  144. Ninja RMM Integration

  145. Notification Center Overview

  146. Office 365 / Google Calendar Integration

  147. One Time Use Inventory Products

  148. OpenID - Sign in with Intuit or Google Apps

  149. Organizing Inventory - Category Editor and Tabs

  150. Pages are loading slowly for me

  151. Parts Settings

  152. Parts vs Inventory - The difference

  153. Password Vault

  154. Payment Terms (Invoicing Terms) - Driving the Due Dates

  155. Payments Reports

  156. PBX Integration

  157. PCRT Importer

  158. PDF/Email Templates

  159. POS (Point of Sale) System

  160. POS Settings

  161. Premium Backups

  162. Printing Labels with DYMO on a Mac

  163. Profit and Loss Reports

  164. Purchase Orders - Restocking Inventory

  165. Quick Switch users (Pin Login)

  166. QuickBooks Desktop Setup and Help

  167. QuickBooks Online Setup and Help

  168. Recur - Residential MSP Automation with Kabuto

  169. Recurring Tickets

  170. Refunds

  171. Refurbs

  172. RepairShopr API - Leads

  173. RepairShopr Demos (Workflow videos)

  174. RepairShopr Platform Details

  175. RepairShopr Referral Program Pilot

  176. RepairShopr REST API - Build custom extensions/apps/addons

  177. RepairShopr Workflow - Espanol

  178. RepairTech Solutions / TechWARU Integration

  179. Reports - Differences in totals

  180. Reports - Overview

  181. Rework Tickets

  182. RMA / Returns - tracking

  183. Sales Demo - Webinar

  184. Sales Reports

  185. Saved Customer Search

  186. Saved Customer Searches - Sending granular campaigns with MarketR

  187. Scheduled Reports

  188. ScreenConnect Integration

  189. Search Database Reindexing FAQ

  190. Security Groups (Granular Permissions)

  191. Setting up a Big Chain Account for Multiple Locations

  192. Setting up Cloud Print in RepairShopr

  193. Setting up Receipt Printers

  194. Setting up Your Account

  195. Setting up your QuickBooks Integration (Start Here)

  196. Setup Push Notifications with Pushover (and Pebble)

  197. SLA Service Level Agreements for your Customers

  198. Slack Integration

  199. SMS - Details, Instructions, Templates, Communication

  200. SMS - International availability

  201. Sourcely

  202. Spiff Tracking (commissions to your employees)

  203. Square Integration for Mobile Apps - iOS/Android

  204. Star TSP100 Printer Setup

  205. Stock Take - Inventory Reconciliation and updates

  206. Store Credit and Customer Credit

  207. Subscription Management - Billing, Notifications, etc

  208. Support for Canada with Multiple Tax Rates GST/PST (BETA)

  209. Supported Hardware

  210. Sync with Outlook Calendar

  211. Tabs Customization

  212. Teamviewer Integration

  213. Third Party Billing

  214. Third Party Vendor Integration for Electronic Ordering

  215. Ticket Automations

  216. Ticket Custom Fields

  217. Ticket Dashboard

  218. Ticket Reports

  219. Ticket Settings

  220. Ticket Timers

  221. Ticket Worksheets (multiple checklists)

  222. Toggl Integration - Time Tracking

  223. Topaz Signature Pads

  224. Translations / What languages are supported

  225. Two Factor Authentication (google authenticator)

  226. Using your Vantiv Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  227. Vantiv (Formerly Mercury) Payments in RepairShopr

  228. Vantiv (formerly Mercury) Payments Setup Instructions

  229. Warranty Reports

  230. Warranty Templates

  231. Watchman Monitoring Integration

  232. Website Integrations

  233. What are all the ways a customer can make a ticket?

  234. What do RepairShopr's backups and uptime look like?

  235. What does "Payment Method is set to use credit cards" mean?

  236. What emails does RepairShopr send out and when?

  237. What is a Quick Payment?

  238. What is the customer wiki?

  239. What labels and label printers are supported in RepairShopr?

  240. Why am I getting the message "Your IP is being throttled"?

  241. Why does Admin look different?

  242. Why is my Tax, VAT or GST not showing on the Z-Report?

  243. WooCommerce Integration

  244. Xero Integration

  245. Z-Report - End of Day Report - Cash Register Closing Report

  246. Zapier Integration

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