Skip to content

All articles

← Knowledge Base

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Ad-hoc Bundles

  3. Add a Balance Forward (account summary) area to Invoices

  4. Add a Logo

  5. Add or edit your business information

  6. Add Photos/Images to Products

  7. Add Users in RepairShopr

  8. Adding Discounts to Invoices

  9. Admin Page - Charts and Stats

  10. Advanced Marketr Topic - Notify on warranty creation and expiration

  11. Assets

  12. Authorize.net Set Up Instructions

  13. Automated Remediation

  14. AutoPrinter

  15. Big Chain - Multiple Locations, Logistics

  16. Bring Your Own SMTP

  17. Bulk Print Asset Labels for Customer

  18. Bulk Updating Customers

  19. Business Hours (Holiday Calendar)

  20. Business Types in Initial Settings Wizard

  21. Calendar and Appointments

  22. Can I add Ticket comments to Invoices?

  23. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  24. Can I send emails to all my customers?

  25. Can I track COGS in Xero using RepairShopr?

  26. Canadian multiple tax rates - GST, PST, HST

  27. Capture Signatures on iPads - POS Second Screen App

  28. Change bank account into which payments are deposited

  29. Clickatell Integration

  30. Compliance - HIPAA

  31. Connectwise Importer

  32. Contract Management

  33. Create reminders in RepairShopr

  34. Credit Card Payment processing overview (Start Here)

  35. Custom domains

  36. Custom Widgets

  37. Customer Custom Fields

  38. Customer Portal

  39. Customer Portal Users and Permissions

  40. Customer Purchases

  41. Customer Reports

  42. Customer Settings

  43. Customers

  44. Customize Labels

  45. Customize PDF, Email, Label, Receipt, SMS Templates

  46. Customizing Invoice Template for non-US users

  47. d7 / d7II / dSS integration

  48. Dark Mode

  49. Database Backups - Automated

  50. Default Email Wrapper HTML code

  51. Delete Recurring Invoice(s)

  52. Delete signatures and disclaimers from customer emails

  53. Deleting customer data

  54. Dell Network Expert Program

  55. Deposits

  56. Disable adding Google Meet video link to appointments

  57. Disable Sending Email to a Customer

  58. Disable/Delete Users or Restore/Undelete Users

  59. Do late fees sync to QuickBooks?

  60. Documentation Center

  61. Domo Integration

  62. Dropbox - Sync Tickets and Invoices

  63. Email addresses we block based on roles

  64. Email and SMS Reports

  65. Email Deliverability

  66. Email in RepairShopr - Replies and Notifications Overview

  67. Email not getting converted to ticket

  68. Employee Reports

  69. Employee Time Clock

  70. EMV / Chip and Pin - Myths from Fact

  71. Estimates

  72. Export all data

  73. Export Ticket Notes

  74. Flowroute Integration

  75. Formstack Integration

  76. Free image hosting sites

  77. FreePBX / PBX Integrations

  78. GDPR - RepairShopr and Your Business

  79. GDPR - Start Here - General Data Protection Regulation

  80. GDPR - Your Business and Your Customers

  81. General Settings

  82. Getting Started with RepairShopr

  83. Glossary of QuickBooks API Errors

  84. Google Calendar Integration

  85. Heartbleed FAQ

  86. How can I make my own barcodes using RepairShopr?

  87. How can I open the cash drawer / till from RepairShopr?

  88. How can I use RepairShopr for marketing my business?

  89. How to change the associated ticket number on an invoice

  90. How to Waive Late Fees

  91. If a customer sends us an email, will the body of that email show up as a ticket comment?

  92. Image/Logo shows in template editor but not PDF

  93. Importing Customers

  94. Include custom message in Estimate and Invoice email templates.

  95. Introduce techs in appointment emails

  96. Inventory

  97. Inventory Reports

  98. Inventory Settings

  99. Invoice Reports

  100. Invoices

  101. Invoices paid in QuickBooks Online not syncing to Syncro

  102. IP Allow List

  103. IT Glue Integration

  104. Kabuto Integration

  105. Labels - Customers, Assets, Tickets, Products

  106. Leads Module

  107. Leads Preferences (Settings)

  108. Login Settings

  109. Mailboxes - Inbound Email Ticket Creation

  110. MailChimp Integration

  111. Make a Customer Tax Exempt

  112. Marketr - Email marketing, follow-ups and reminders to customers

  113. Merge Customers

  114. Microsoft Teams

  115. Migrate data from one site to another using LibreOffice

  116. Migrate from RepairShopr to Syncro

  117. Mobile Defenders Integration

  118. MSP Add-On

  119. MSP360 / CloudBerry Integration

  120. Multi Factor Authentication (MFA)

  121. Multiple (many) phone numbers for Customers

  122. Multiple Tickets on an Invoice

  123. My updated logo / company information isn't showing on my PDFs

  124. Need help finding integrations in the App Center?

  125. Ninja RMM Integration

  126. Not Receiving RMM Alerts

  127. Notification Center Overview

  128. Notifications about bounced emails/non-deliverables and spam

  129. Office 365 Calendar Integration

  130. One Time Use Inventory Products

  131. Open Invoice Reminders

  132. OpenID - Sign in with Intuit or Google Apps

  133. Pages are loading slowly for me

  134. Parts Orders

  135. Parts Settings

  136. Password Requirements

  137. Password Vault

  138. Payment System

  139. Payment Terms (Invoicing Terms) - Driving the Due Dates

  140. Payments Reports

  141. POS (Point of Sale) System

  142. POS Settings

  143. Prepay Hours (Block Hours)

  144. Prevent Creating Customers from Leads

  145. Printing Hub - AutoPrintr (legacy), Printers

  146. Profit and Loss Reports

  147. Pushover - Set up Push Notifications

  148. Quick Switch users (Pin Login)

  149. QuickBooks Desktop Setup and Help

  150. QuickBooks Online Setup and Help

  151. QuickBooks Stale Object Error

  152. Recur - Residential MSP Automation with Kabuto

  153. Recurring Invoices

  154. Refunding

  155. Repair Widget

  156. RepairShopr API - Leads

  157. RepairShopr Demos (Workflow videos)

  158. RepairShopr Lite Mobile App iOS/Android

  159. RepairShopr Referral Program

  160. RepairShopr REST API - Build custom extensions/apps/addons

  161. RepairShopr Workflow - Espanol

  162. RepairTech Solutions / TechSuite Integration

  163. Reports - Differences in totals

  164. Reports in RepairShopr

  165. Reuse 3

  166. Sales Reports

  167. Sales tax collected by RepairShopr

  168. Saved Customer Search

  169. Saved Customer Searches - Sending granular campaigns with MarketR

  170. Scheduled Reports and Favorite Reports

  171. ScreenConnect Integration

  172. Search All the Things Database Reindexing

  173. Security FAQs

  174. Security Groups (Granular Permissions)

  175. Set or Change Location

  176. Setting up Your Account

  177. Setting up your QuickBooks Integration (Start Here)

  178. ShipRush Integration

  179. ShipStation Integration

  180. Show labor start time, stop time and notes on invoice

  181. Single Sign-On with OpenID Connect

  182. Slack Integration

  183. SMS - International availability

  184. SMS/MMS - Details, Instructions, Templates, Communication

  185. Solarwinds MSP (formerly MaxFocus)

  186. Spiffs and Commissions - Tracking and Reporting

  187. Square Integration for Mobile Apps - iOS/Android

  188. Star TSP100 Printer Setup

  189. Store Credit

  190. Store Customer Credit Cards

  191. Store customer credit cards using CC payment terminal

  192. Stripe Integration

  193. Supported Browsers

  194. Supported Hardware

  195. Tabs Customization

  196. Tax rates

  197. Tax Reports

  198. TeamViewer Integration

  199. Third Party Billing

  200. Third Party Vendor Integration for Electronic Ordering

  201. Ticket Automations

  202. Ticket Reports

  203. Ticket Tags

  204. Ticket Timers

  205. Tickets

  206. Toggl Integration - Time Tracking

  207. Topaz Signature Pads

  208. Translations / What languages are supported

  209. Twilio - Bring Your Own

  210. Unmark Leads as spam

  211. Update my plan or payment method

  212. Updating Legacy RepairShopr API Tokens for Existing Third-Party Integrations

  213. Use a Credit Card Swiper

  214. Use your own email From address when emailing from RepairShopr

  215. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  216. Warranty Reports

  217. Warranty Templates

  218. Watchman Monitoring Integration

  219. Website Integrations

  220. What are all the ways a customer can make a ticket?

  221. What do RepairShopr's backups and uptime look like?

  222. What emails does RepairShopr send out and when?

  223. What is a Quick Payment?

  224. When I add or update a customer in RepairShopr, does it sync to QuickBooks?

  225. Who is the ACH provider/third party vendor?

  226. Why am I getting the message "Your IP is being throttled"?

  227. Why does Admin look different?

  228. Why is my Tax, VAT or GST not showing on the Z-Report?

  229. Why is there a delay syncing to QuickBooks Online?

  230. WooCommerce Integration

  231. Worldpay Payments in RepairShopr

  232. Worldpay Payments Setup Instructions

  233. Xero Integration

  234. Z-Report - End of Day Report - Cash Register Closing Report

  235. Zapier Integration

Feedback and Knowledge Base

(thinking…)