All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Appointment Booking Module

  6. Appointments

  7. Assets

  8. Setup Information

  9. AutoPrintr Troubleshooting

  10. Autotask Importer

  11. Big-Chain vs multiple Repair-Shop accounts

  12. Branding and adding a Logo

  13. Business Types in Initial Settings Wizard

  14. Can I add charges to a Ticket?

  15. Can I add serial numbers to my inventory?

  16. Can I add Ticket comments to Invoices?

  17. Can I bulk import Inventory in RepairShopr?

  18. Can I Bundle Items in RepairShopr?

  19. Can I create an attachment on a Ticket?

  20. Can I do an exchange in RepairShopr?

  21. Can I get notifications when a Ticket is assigned to me?

  22. Can I introduce techs in Field Job emails?

  23. Can I limit employee access to certain IP addresses?

  24. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  25. Can I send emails to all my customers?

  26. Can I sync to Dropbox?

  27. Can I track COGS in Xero using RepairShopr?

  28. Canned Responses

  29. Clickatell Integration

  30. CloudBerry Integration

  31. CloudPrint Troubleshooting

  32. Commit CRM Importer (CommitCRM import to RepairShopr)

  33. Compliance - HIPAA

  34. Connectwise Importer

  35. Contract Management

  36. Credit Card Payment processing overview (Start Here)

  37. Credit Cards: How do I use a credit card swiper?

  38. Custom domains

  39. Custom Widgets

  40. Customer Badges

  41. Customer Portal

  42. Customer Purchases

  43. Customer Reports

  44. Customers

  45. Customers - Bulk updating

  46. Customizing emails?

  47. Customizing Invoice Template for non-US users

  48. d7 / d7II / dSS Troubleshooting - Reports

  49. d7 integration

  50. Default tax rate

  51. Deleting customer data

  52. Deposits

  53. Device Repair Widget

  54. Discount on an Invoice

  55. Documentation Center

  56. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  57. Domo Integration

  58. Downgrading from Big Chain to Repair Shop (single location)

  59. Electronic Ordering

  60. Email and SMS Reports

  61. Email in RepairShopr - Replies and Notifications Overview

  62. Employee Reports

  63. Employee Sales Report

  64. Employee Settings

  65. Employee Time Clock

  66. EMV / Chip and Pin - Myths from Fact

  67. Estimates

  68. Flowroute (use your own account/phone/billing) for SMS

  69. Formstack Integration

  70. Free Live Deep Dive Q&A Session

  71. Free Training Session

  72. GDPR - RepairShopr and Your Business

  73. GDPR - Start Here - General Data Protection Regulation

  74. GDPR - Your Business and Your Customers

  75. General Settings

  76. Getting Started with RepairShopr

  77. Glossary of QuickBooks API Errors

  78. Google CloudPrint Setup Troubleshooting

  79. Grouping a large number of Tickets

  80. Heartbleed FAQ

  81. Hidden Feature - Bin number on Ticket Labels

  82. How can I enter or change my business information?

  83. How can I make my own barcodes using RepairShopr?

  84. How can I open the cash drawer / till from RepairShopr?

  85. How can I use RepairShopr for marketing my business?

  86. How do I Add A SKU?

  87. How do I change ticket numbers?

  88. How do I change where things print, and when they print?

  89. How do I create a new Customer?

  90. How do I create a Ticket?

  91. How do I create an invoice from the ticket screen?

  92. How do I create reminders in RepairShopr?

  93. How do I create Tickets automatically from inbound Email?

  94. How do I customize my templates in RepairShopr?

  95. How do I delete a ticket?

  96. How do I delete an inventory item?

  97. How do I delete the ticket of a cancelled job?

  98. How do I export Customers?

  99. How do I make the Ticket system use my own email from address?

  100. How do I merge my customers in RepairShopr?

  101. How do I send automated reminders for open Invoices based on aging?

  102. How do I set up my calendar in RepairShopr?

  103. How do I set up Stripe to work with RepairShopr?

  104. How do I show the cost of my inventory items?

  105. How do I update my payment or plan information?

  106. How do I use Prepay Hours (Block Hours)?

  107. How does MAXfocus (GFI MAX) work in RepairShopr?

  108. How does the Payment System work?

  109. How does the RepairShopr Field Jobs module work?

  110. How to add Users in RepairShopr

  111. How to change the associated ticket number on an invoice

  112. How to remove Users from RepairShopr

  113. If a customer sends us an email, will the body of that email show up as a ticket comment?

  114. iFixit - Product Catalogs

  115. Include custom message in Estimate and Invoice email templates.

  116. Intake Form

  117. Integrating with Square

  118. Inventory - Start Here

  119. Inventory Import CSV Breakdown and Bulk Update

  120. Inventory Reports

  121. Inventory Settings

  122. Invoice Reports

  123. Invoices

  124. Is an email required from every customer?

  125. Is there a way to show every ticket?

  126. Kabuto Integration

  127. Labels - Customers, Assets, Tickets, Products

  128. Leads Preferences (Settings)

  129. Leads walkthrough

  130. Logistics: Transfering Inventory in Big Chain

  131. MailChimp Integration

  132. Marketr

  133. Meet "AutoPrintr"

  134. Migrate from RepairShopr to Syncro

  135. Mobile Defenders Integration

  136. Multiple (many) phone numbers for Customers

  137. Multiple Tickets on an Invoice

  138. My updated logo / company information isn't showing on my PDF's

  139. Need help finding integrations in the App Center?

  140. Ninja RMM Integration

  141. Notification Center Overview

  142. Office 365 / Google Calendar Integration

  143. One Time Use Inventory Products

  144. OpenID - Sign in with Intuit or Google Apps

  145. Organizing Inventory - Category Editor and Tabs

  146. Outtake Form

  147. Pages are loading slowly for me

  148. Parts Settings

  149. Parts vs Inventory - The difference

  150. Password Vault

  151. Payment Terms (Invoicing Terms) - Driving the Due Dates

  152. Payments Reports

  153. PBX Integrations

  154. PCRT Importer

  155. PDF/Email Templates

  156. POS (Point of Sale) System

  157. POS Settings

  158. Premium Backups

  159. Printing Labels with DYMO on a Mac

  160. Profit and Loss Reports

  161. Purchase Orders - Restocking Inventory

  162. Quick Switch users (Pin Login)

  163. QuickBooks Desktop Setup and Help

  164. QuickBooks Online Setup and Help

  165. Recur - Residential MSP Automation with Kabuto

  166. Recurring Invoices

  167. Recurring Tickets

  168. Refunds

  169. Refurbs

  170. RepairShopr API - Leads

  171. RepairShopr Demos (Workflow videos)

  172. RepairShopr Mobile App

  173. RepairShopr Platform Details

  174. RepairShopr Referral Program Pilot

  175. RepairShopr REST API - Build custom extensions/apps/addons

  176. RepairShopr Workflow - Espanol

  177. RepairTech Solutions / TechWARU Integration

  178. Reports - Differences in totals

  179. Reports - Overview

  180. Rework Tickets

  181. RMA / Returns - tracking

  182. Sales Reports

  183. Saved Customer Search

  184. Saved Customer Searches - Sending granular campaigns with MarketR

  185. Scheduled Reports

  186. ScreenConnect Integration

  187. Search Database Reindexing FAQ

  188. Security Groups (Granular Permissions)

  189. Setting up a Big Chain Account for Multiple Locations

  190. Setting up Cloud Print in RepairShopr

  191. Setting up Receipt Printers

  192. Setting up Your Account

  193. Setting up your QuickBooks Integration (Start Here)

  194. Setup Push Notifications with Pushover (and Pebble)

  195. SLA Service Level Agreements for your Customers

  196. Slack Integration

  197. SMS - Details, Instructions, Templates, Communication

  198. SMS - International availability

  199. SMTP (Email Servers)

  200. Spiff Tracking (commissions to your employees)

  201. Square Integration for Mobile Apps - iOS/Android

  202. Star TSP100 Printer Setup

  203. Stock Take - Inventory Reconciliation and updates

  204. Store Credit and Customer Credit

  205. Store Customer Credit Cards

  206. Support for Multiple Tax Rates GST/PST (BETA)

  207. Supported Hardware

  208. Sync with Outlook Calendar

  209. Tabs Customization

  210. Teamviewer Integration

  211. Third Party Billing

  212. Third Party Vendor Integration for Electronic Ordering

  213. Ticket Automations

  214. Ticket Dashboard

  215. Ticket Reports

  216. Ticket Timers

  217. Ticket Workflows

  218. Ticket Worksheets (multiple checklists)

  219. Tickets

  220. Toggl Integration - Time Tracking

  221. Topaz Signature Pads

  222. Translations / What languages are supported

  223. Two Factor Authentication (google authenticator)

  224. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  225. Warranty Reports

  226. Warranty Templates

  227. Watchman Monitoring Integration

  228. Website Integrations

  229. What are all the ways a customer can make a ticket?

  230. What do RepairShopr's backups and uptime look like?

  231. What does "Payment Method is set to use credit cards" mean?

  232. What emails does RepairShopr send out and when?

  233. What is a Quick Payment?

  234. What labels and label printers are supported in RepairShopr?

  235. Why am I getting the message "Your IP is being throttled"?

  236. Why does Admin look different?

  237. Why is my Tax, VAT or GST not showing on the Z-Report?

  238. WooCommerce Integration

  239. WorldPay Payments in RepairShopr

  240. Worldpay Payments Setup Instructions

  241. Xero Integration

  242. Z-Report - End of Day Report - Cash Register Closing Report

  243. Zapier Integration

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