Knowledge Base

  1. Admin and Settings 

    1. What emails does RepairShopr send out and when?
    2. PDF/Email Templates
    3. How do I make the Ticket system use my own email from address?
    4. Custom domains
    5. How can I enter or change my business information?
  2. Assets 

    1. Assets
  3. Billing 

    1. Third Party Billing
    2. Downgrading from Big Chain to Repair Shop (single location)
  4. Credit Cards 

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Store Customer Credit Cards
    4. How do I set up Stripe to work with RepairShopr?
    5. EMV / Chip and Pin - Myths from Fact
  5. Customers 

    1. Customers
    2. How do I create a new Customer?
    3. Customer Portal
    4. How do I export Customers?
    5. Customers - Bulk updating
  6. Email Templates 

    1. Include custom message in Estimate and Invoice email templates.
  7. Field Jobs 

    1. How do I set up my calendar in RepairShopr?
    2. How does the RepairShopr Field Jobs module work?
    3. Sync with Outlook Calendar
  8. Hardware 

    1. How can I open the cash drawer / till from RepairShopr?
    2. Topaz Signature Pads
  9. Integrations 

    1. Need help finding integrations in the App Center?
    2. Slack Integration
    3. d7 / d7II / dSS Troubleshooting - Reports
    4. Solarwinds (N Able) N-Central Integration
    5. Integrating with Square
  10. Inventory 

    1. Can I bulk import Inventory in RepairShopr?
    2. Inventory Import CSV Breakdown and Bulk Update
    3. Can I add serial numbers to my inventory?
    4. How do I show the cost of my inventory items?
    5. Can I Bundle Items in RepairShopr?
  11. Invoices 

    1. How do I create an invoice from the ticket screen?
    2. Refunds
    3. Recurring Invoices
    4. How do I use Prepay Hours (Block Hours)?
    5. How do I send automated reminders for open Invoices based on aging?
  12. Leads 

    1. Leads walkthrough
    2. If a customer sends us an email, will the body of that email show up as a ticket comment?
  13. Marketing 

    1. Marketr
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration
  14. Parts 

    1. Parts vs Inventory - The difference
  15. POS 

    1. POS (Point of Sale) System
    2. Supported Hardware
    3. Z-Report - End of Day Report - Cash Register Closing Report
    4. Can I scan a ticket barcode to make the invoice line items show up in the POS?
  16. Printing 

    1. How do I change where things print, and when they print?
    2. Setting up Cloud Print in RepairShopr
    3. CloudPrint Troubleshooting
    4. Labels - Customers, Assets, Tickets, Products
    5. Star TSP100 Printer Setup
  17. Quickbooks 

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors
  18. RepairShopr University 

    1. Free Training Session
    2. Free Live Deep Dive Q&A Session
    3. Setting up Your Account
  19. Reports 

    1. Sales Reports
    2. Inventory Reports
    3. Profit and Loss Reports
    4. Payments Reports
    5. Invoice Reports
  20. Tickets 

    1. Tickets
  21. All articles 

    1. Credit Card Payment processing overview (Start Here)
    2. POS (Point of Sale) System
    3. Can I bulk import Inventory in RepairShopr?
    4. Leads walkthrough
    5. Parts vs Inventory - The difference

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