Knowledge Base

  1. Admin and Settings 

    1. Customize PDF, Email, Label, Receipt, SMS Templates
    2. Custom domains
    3. Add or edit your business information
    4. Add a Logo
    5. Admin Page - Charts and Stats
  2. Accounts 

    1. Big Chain Hub (Big Chain vs Multiple Accounts, Logistics, Downgrading Big Chain to Single Location )
  3. Assets 

    1. Assets
    2. Bulk Print Asset Labels for Customer
  4. Billing 

    1. Third Party Billing
    2. Sales tax collected by RepairShopr
  5. Calendar & Appointments  

    1. Calendar and Appointments Module
    2. Disable adding Google Meet video link to appointments
    3. Business Hours (Holiday Calendar)
  6. Credit Cards 

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Store Customer Credit Cards
    4. Stripe Integration
    5. EMV / Chip and Pin - Myths from Fact
  7. Customers 

    1. Customers
    2. Contract Management
    3. Warranty Templates
    4. Saved Customer Search
  8. Email and SMS 

    1. Include custom message in Estimate and Invoice email templates.
    2. Default Email Wrapper HTML code
    3. Use your own email From address when emailing from RepairShopr
    4. What emails does RepairShopr send out and when?
    5. Bring Your Own SMTP - Public Beta
  9. Estimates 

    1. Estimates
  10. Hardware 

    1. Supported Hardware
    2. How can I open the cash drawer / till from RepairShopr?
    3. Topaz Signature Pads
  11. Integrations 

    1. Need help finding integrations in the App Center?
    2. Autotask Importer
    3. Clickatell Integration
    4. CloudBerry Integration
    5. Commit CRM Importer (CommitCRM import to RepairShopr)
  12. Inventory 

    1. Inventory
    2. Customer Purchases
    3. Add Photos/Images to Products
  13. Invoices 

    1. Invoices
    2. Refunds
    3. Recurring Invoices
    4. Prepay Hours (Block Hours)
    5. How do I send automated reminders for open Invoices based on aging?
  14. Leads 

    1. Leads walkthrough
    2. Unmark Leads as spam
    3. If a customer sends us an email, will the body of that email show up as a ticket comment?
    4. Leads Preferences (Settings)
    5. Email not getting converted to ticket
  15. Marketing 

    1. Marketr - Email marketing, follow-ups and reminders to customers
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration
  16. Mobile Apps 

    1. Mobile RepairShopr Lite App iOS/Android
  17. Parts 

    1. Parts Orders
    2. Parts Settings
  18. POS 

    1. POS (Point of Sale) System
    2. Z-Report - End of Day Report - Cash Register Closing Report
    3. Can I scan a ticket barcode to make the invoice line items show up in the POS?
    4. POS Settings
  19. Printing 

    1. AutoPrinter
    2. Labels - Customers, Assets, Tickets, Products
    3. Star TSP100 Printer Setup
    4. Printing Hub - AutoPrintr (legacy), Printers
  20. Quickbooks 

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors
    5. QuickBooks Stale Object Error
  21. RepairShopr University 

    1. Free Training Session
    2. Free Live Deep Dive Q&A Session
    3. Setting up Your Account
  22. Reports 

    1. Reports
    2. Spiff Tracking (commissions to your employees)
  23. Tickets 

    1. Tickets
    2. Mailboxes - Inbound Email Ticket Creation
    3. Multiple Tickets on an Invoice
    4. Ticket Automations
    5. Export Ticket Notes
  24. All articles 

    1. Credit Card Payment processing overview (Start Here)
    2. POS (Point of Sale) System
    3. Leads walkthrough
    4. Parts Orders
    5. Supported Hardware

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