RepairShopr Help Center

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Knowledge Base

  1. Admin and Settings →

    1. What emails does RepairShopr send out and when?
    2. PDF/Email Templates
    3. How do I make the Ticket system use my own email from address?
    4. Custom domains
    5. How can I enter or change my business information?

  2. Accounts →

    1. Big Chain Hub (Big Chain vs Multiple Accounts, Logistics, Downgrading Big Chain to Single Location )

  3. Assets →

    1. Assets

  4. Billing →

    1. Third Party Billing

  5. Calendar & Appointments  →

    1. Calendar and Appointments Module

  6. Credit Cards →

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Store Customer Credit Cards
    4. How do I set up Stripe to work with RepairShopr?
    5. EMV / Chip and Pin - Myths from Fact

  7. Customers →

    1. Customers ( Importing Customers, Exporting Customers, Merge Customers, Bulk Updating, Customer Contacts, Contact Fields, Custom Fields, Masked Fields, Credential Access Report, Customer Portal , Documentation, Prepay Hours, GDPR )
    2. Store Credit and Customer Credit
    3. SMS - Details, Instructions, Templates, Communication
    4. Contract Management
    5. Warranty Templates

  8. Email Templates →

    1. Include custom message in Estimate and Invoice email templates.

  9. Hardware →

    1. How can I open the cash drawer / till from RepairShopr?
    2. Topaz Signature Pads

  10. Integrations →

    1. Need help finding integrations in the App Center?
    2. Slack Integration
    3. d7 / d7II / dSS Troubleshooting - Reports
    4. Solarwinds (N Able) N-Central Integration
    5. Integrating with Square

  11. Inventory →

    1. Inventory - Start Here
    2. Can I add serial numbers to my inventory?
    3. How do I show the cost of my inventory items?
    4. Can I Bundle Items in RepairShopr?
    5. Purchase Orders - Restocking Inventory

  12. Invoices →

    1. Refunds
    2. Recurring Invoices
    3. How do I use Prepay Hours (Block Hours)?
    4. How do I send automated reminders for open Invoices based on aging?
    5. Payment Terms (Invoicing Terms) - Driving the Due Dates

  13. Leads →

    1. Leads walkthrough
    2. If a customer sends us an email, will the body of that email show up as a ticket comment?

  14. Marketing →

    1. Marketr
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration

  15. Mobile Apps →

    1. Mobile RepairShopr Lite App iOS/Android

  16. Parts →

    1. Parts vs Inventory - The difference

  17. POS →

    1. POS (Point of Sale) System
    2. Supported Hardware
    3. Z-Report - End of Day Report - Cash Register Closing Report
    4. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  18. Printing →

    1. Printing Hub (AutoPrintr, Google Cloud Print, Printers)

  19. Quickbooks →

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors

  20. RepairShopr University →

    1. Free Training Session
    2. Free Live Deep Dive Q&A Session
    3. Setting up Your Account

  21. Reports →

    1. Sales Reports
    2. Inventory Reports
    3. Profit and Loss Reports
    4. Payments Reports
    5. Invoice Reports

  22. Tickets →

    1. Tickets (Dashboard, Intake Form, Outtake Form, Workflows , Worksheets, Timers, Custom Fields, Recurring Tickets, Rework Tickets, Ticket Automations , SLA)
    2. Mailboxes - Inbound Email Ticket Creation

  23. All articles →

    1. Credit Card Payment processing overview (Start Here)
    2. POS (Point of Sale) System
    3. Leads walkthrough
    4. Parts vs Inventory - The difference
    5. Setting up your QuickBooks Integration (Start Here)
    196 articles →

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