RepairShopr Help Center

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Check out our Knowledge Base articles and if we don't yet have a feature you want, you can submit ideas and vote on what we'll build next.

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Knowledge Base

  1. Admin and Settings →

    1. Customize PDF, Email, Label, Receipt, SMS Templates
    2. Custom domains
    3. Add or edit your business information
    4. Add a Logo
    5. Admin Page - Charts and Stats

  2. Assets →

    1. Assets
    2. Bulk Print Asset Labels for Customer

  3. Billing →

    1. Update my plan or payment method
    2. Sales tax collected by RepairShopr

  4. Calendar & Appointments  →

    1. Calendar and Appointments Module
    2. Disable adding Google Meet video link to appointments
    3. Business Hours (Holiday Calendar)
    4. Create reminders in RepairShopr

  5. Credit Cards →

    1. Credit Card Payment processing overview (Start Here)
    2. Use a Credit Card Swiper
    3. Store Customer Credit Cards
    4. Stripe Integration
    5. EMV / Chip and Pin - Myths from Fact

  6. Customers →

    1. Customers
    2. Store Credit
    3. Contract Management
    4. Warranty Templates
    5. Saved Customer Search

  7. Email and SMS →

    1. Include custom message in Estimate and Invoice email templates.
    2. Default Email Wrapper HTML code
    3. Use your own email From address when emailing from RepairShopr
    4. What emails does RepairShopr send out and when?
    5. Bring Your Own SMTP

  8. Estimates →

    1. Estimates

  9. Hardware →

    1. Supported Hardware
    2. How can I open the cash drawer / till from RepairShopr?
    3. Topaz Signature Pads

  10. Integrations →

    1. Need help finding integrations in the App Center?
    2. Autotask Importer
    3. Clickatell Integration
    4. CloudBerry Integration
    5. Commit CRM Importer (CommitCRM import to RepairShopr)

  11. Inventory →

    1. Inventory
    2. Customer Purchases
    3. Add Photos/Images to Products
    4. One Time Use Inventory Products

  12. Invoices →

    1. Invoices
    2. Refunds
    3. Recurring Invoices
    4. Prepay Hours (Block Hours)
    5. Open Invoice Reminders

  13. Leads →

    1. Leads Module
    2. Unmark Leads as spam
    3. If a customer sends us an email, will the body of that email show up as a ticket comment?
    4. Leads Preferences (Settings)
    5. Email not getting converted to ticket

  14. Marketing →

    1. Marketr - Email marketing, follow-ups and reminders to customers
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration

  15. Mobile Apps →

    1. Mobile App RepairShopr Lite iOS/Android

  16. Parts →

    1. Parts Orders
    2. Parts Settings

  17. POS →

    1. POS (Point of Sale) System
    2. Z-Report - End of Day Report - Cash Register Closing Report
    3. Can I scan a ticket barcode to make the invoice line items show up in the POS?
    4. POS Settings

  18. Printing →

    1. AutoPrinter
    2. Labels - Customers, Assets, Tickets, Products
    3. Star TSP100 Printer Setup
    4. Printing Hub - AutoPrintr (legacy), Printers

  19. Quickbooks →

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors
    5. QuickBooks Stale Object Error

  20. RepairShopr University →

    1. Getting Started with RepairShopr
    2. Free Training Session
    3. Setting up Your Account

  21. Reports →

    1. Reports
    2. Spiffs and Commissions - Tracking and Reporting

  22. Tickets →

    1. Tickets
    2. Mailboxes - Inbound Email Ticket Creation
    3. Multiple Tickets on an Invoice
    4. Ticket Automations
    5. Export Ticket Notes

  23. All articles →

    1. Credit Card Payment processing overview (Start Here)
    2. POS (Point of Sale) System
    3. Leads Module
    4. Parts Orders
    5. Supported Hardware
    216 articles →

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