RepairShopr Help Center

Welcome to the community!

Check out our Knowledge Base articles and if we don't yet have a feature you want, you can submit ideas and vote on what we'll build next.

I suggest you ... →

Top ideas from the community (2746 ideas)

Recently updated ideas

Knowledge Base

  1. Admin and Settings →

    1. What emails does RepairShopr send out and when?
    2. PDF/Email Templates
    3. How do I make the Ticket system use my own email from address?
    4. Printing Labels with DYMO on a Mac
    5. Custom domains

  2. Assets →

    1. Asset Custom Fields

  3. Billing →

    1. Third Party Billing
    2. Downgrading from Big Chain to Repair Shop (single location)

  4. Credit Cards →

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Credit Cards: Can I Save a Credit Card on a Customer?
    4. Can I create a surcharge for credit card purchases?
    5. How do I set up Stripe to work with RepairShopr?

  5. Customers →

    1. How do I create a new Customer?
    2. Importing Customers
    3. Customer Portal
    4. How do I export Customers?
    5. Customers - Bulk updating

  6. Email Templates →

    1. Include custom message in Estimate and Invoice email templates.

  7. Estimates →

    1. Estimates - Quotes

  8. Field Jobs →

    1. How does the RepairShopr Field Jobs module work?
    2. Sync with Outlook Calendar

  9. Hardware →

    1. How can I open the cash drawer / till from RepairShopr?

  10. Integrations →

    1. Slack Integration
    2. d7 / d7II / dSS Troubleshooting - Reports
    3. Integrating with Square
    4. WooCommerce Integration
    5. CloudBerry Integration

  11. Integrations →

    1. Custom Widgets
    2. Square Integration for Mobile Apps - iOS/Android
    3. Need help finding integrations in the App Center?

  12. Inventory →

    1. Can I bulk import Inventory in RepairShopr?
    2. Inventory Import CSV Breakdown and Bulk Update
    3. Can I add serial numbers to my inventory?
    4. How do I show the cost of my inventory items?
    5. Can I Bundle Items in RepairShopr?

  13. Invoices →

    1. How does the Invoice system work?
    2. How do I create an invoice from the ticket screen?
    3. Refunds
    4. Can I Create Recurring Invoices in RepairShopr?
    5. How do I use Prepay Hours (Block Hours)?

  14. Leads →

    1. Leads walkthrough
    2. If a customer sends us an email, will the body of that email show up as a ticket comment?

  15. Marketing →

    1. Marketr
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration

  16. Parts →

    1. Parts vs Inventory - The difference

  17. POS →

    1. POS (Point of Sale) System
    2. Supported Hardware
    3. Z-Report - End of Day Report - Cash Register Closing Report
    4. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  18. Printing →

    1. How do I change where things print, and when they print?
    2. Setting up Cloud Print in RepairShopr
    3. CloudPrint Troubleshooting
    4. AutoPrintr Troubleshooting
    5. Google CloudPrint Setup Troubleshooting

  19. Quickbooks →

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors

  20. RepairShopr University →

    1. Search Database Reindexing FAQ
    2. Free Training Session
    3. Free Live Deep Dive Q&A Session

  21. Reports →

    1. Sales Reports
    2. Inventory Reports
    3. Profit and Loss Reports
    4. Payments Reports
    5. Invoice Reports

  22. Tickets →

    1. How do I create a Ticket?
    2. How does the Ticket system work?
    3. How do I delete a ticket?
    4. Can I add charges to a Ticket?
    5. Can I create an attachment on a Ticket?

  23. All articles →

    1. How does the Invoice system work?
    2. Credit Card Payment processing overview (Start Here)
    3. How do I create a Ticket?
    4. How do I create a new Customer?
    5. POS (Point of Sale) System
    252 articles →

Feedback and Knowledge Base

(thinking…)