RepairShopr Help Center

Welcome to the community!

Check out our Knowledge Base articles and if we don't yet have a feature you want, you can submit ideas and vote on what we'll build next.

I suggest you ... →

Top ideas from the community (3252 ideas)

Recently updated ideas

Knowledge Base

  1. Admin and Settings →

    1. What emails does RepairShopr send out and when?
    2. PDF/Email Templates
    3. How do I make the Ticket system use my own email from address?
    4. Custom domains
    5. How can I enter or change my business information?

  2. Assets →

    1. Assets

  3. Billing →

    1. Third Party Billing
    2. Downgrading from Big Chain to Repair Shop (single location)

  4. Credit Cards →

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Store Customer Credit Cards
    4. How do I set up Stripe to work with RepairShopr?
    5. EMV / Chip and Pin - Myths from Fact

  5. Customers →

    1. Customers
    2. How do I create a new Customer?
    3. Customer Portal
    4. How do I export Customers?
    5. Customers - Bulk updating

  6. Email Templates →

    1. Include custom message in Estimate and Invoice email templates.

  7. Field Jobs →

    1. How do I set up my calendar in RepairShopr?
    2. How does the RepairShopr Field Jobs module work?
    3. Sync with Outlook Calendar

  8. Hardware →

    1. How can I open the cash drawer / till from RepairShopr?
    2. Topaz Signature Pads

  9. Integrations →

    1. Need help finding integrations in the App Center?
    2. Slack Integration
    3. d7 / d7II / dSS Troubleshooting - Reports
    4. Solarwinds (N Able) N-Central Integration
    5. Integrating with Square

  10. Inventory →

    1. Can I bulk import Inventory in RepairShopr?
    2. Inventory Import CSV Breakdown and Bulk Update
    3. Can I add serial numbers to my inventory?
    4. How do I show the cost of my inventory items?
    5. Can I Bundle Items in RepairShopr?

  11. Invoices →

    1. How do I create an invoice from the ticket screen?
    2. Refunds
    3. Recurring Invoices
    4. How do I use Prepay Hours (Block Hours)?
    5. How do I send automated reminders for open Invoices based on aging?

  12. Leads →

    1. Leads walkthrough
    2. If a customer sends us an email, will the body of that email show up as a ticket comment?

  13. Marketing →

    1. Marketr
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration

  14. Parts →

    1. Parts vs Inventory - The difference

  15. POS →

    1. POS (Point of Sale) System
    2. Supported Hardware
    3. Z-Report - End of Day Report - Cash Register Closing Report
    4. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  16. Printing →

    1. How do I change where things print, and when they print?
    2. Setting up Cloud Print in RepairShopr
    3. CloudPrint Troubleshooting
    4. Labels - Customers, Assets, Tickets, Products
    5. Setting up Receipt Printers

  17. Quickbooks →

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors

  18. RepairShopr University →

    1. Free Training Session
    2. Free Live Deep Dive Q&A Session
    3. Setting up Your Account

  19. Reports →

    1. Sales Reports
    2. Inventory Reports
    3. Profit and Loss Reports
    4. Payments Reports
    5. Invoice Reports

  20. Tickets →

    1. Tickets
    2. How do I create a Ticket?
    3. How do I delete a ticket?
    4. Can I add charges to a Ticket?
    5. Can I create an attachment on a Ticket?

  21. All articles →

    1. Credit Card Payment processing overview (Start Here)
    2. POS (Point of Sale) System
    3. Can I bulk import Inventory in RepairShopr?
    4. Leads walkthrough
    5. Parts vs Inventory - The difference
    247 articles →

Feedback and Knowledge Base

(thinking…)