Customer Feedback for RepairShopr

Hi, welcome to the community!

Check out our KB articles, or if we don't yet have a feature you want you can submit ideas and vote on what we'll build next.

Knowledge Base

  1. Admin and Settings 

    1. What emails does RepairShopr send out and when?
    2. PDF/Email Templates
    3. How do I make the Ticket system use my own email from address?
    4. Printing Labels with DYMO on a Mac
    5. Custom domains
  2. Assets 

    1. Asset Custom Fields
    2. Why are my Assets not saving in the Asset Manager?
  3. Billing 

    1. Third Party Billing
  4. Credit Cards 

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Credit Cards: Can I Save a Credit Card on a Customer?
    4. Can I create a surcharge for credit card/paypal purchases?
    5. How do I set up Stripe to work with RepairShopr?
  5. Customers 

    1. How do I create a new Customer?
    2. Importing Customers
    3. How do I export Customers?
    4. Customers - Bulk updating
    5. Is an email required from every customer?
  6. Email Templates 

    1. Include custom message in Estimate and Invoice email templates.
  7. Estimates 

    1. Estimates - Quotes
  8. Field Jobs 

    1. How does the RepairShopr Field Jobs module work?
    2. Sync with Outlook Calendar
  9. Hardware 

    1. How can I open the cash drawer / till from RepairShopr?
  10. Integrations 

    1. Slack Integration
    2. d7 / d7II / dSS Troubleshooting - Reports
    3. Integrating with Square
    4. WooCommerce Integration
    5. CloudBerry Integration
  11. Integrations 

    1. Custom Widgets
  12. Inventory 

    1. Can I bulk import Inventory in RepairShopr?
    2. Inventory Import CSV Breakdown and Bulk Update
    3. Can I add serial numbers to my inventory?
    4. How do I show the cost of my inventory items?
    5. Can I Bundle Items in RepairShopr?
  13. Invoices 

    1. How does the Invoice system work?
    2. How do I create an invoice from the ticket screen?
    3. Refunds
    4. Can I Create Recurring Invoices in RepairShopr?
    5. How do I use Prepay Hours (Block Hours)?
  14. Leads 

    1. Leads walkthrough
    2. If a customer sends us an email, will the body of that email show up as a ticket comment?
    3. Inboxr - Multiple Mailboxes and new Inbox
  15. Marketing 

    1. Marketr
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration
  16. Parts 

    1. Parts vs Inventory - The difference
  17. POS 

    1. POS (Point of Sale) System
    2. Supported Hardware
    3. Z-Report - End of Day Report - Cash Register Closing Report
    4. Can I scan a ticket barcode to make the invoice line items show up in the POS?
  18. Printing 

    1. How do I change where things print, and when they print?
    2. Setting up Cloud Print in RepairShopr
    3. Troubleshooting Printing
    4. Troubleshooting Google Cloud Print
    5. Labels - Customers, Assets, Tickets, Products
  19. Quickbooks 

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors
  20. RepairShopr University 

    1. Search Database Reindexing FAQ
  21. Reports 

    1. Sales Reports
    2. Inventory Reports
    3. Profit and Loss Reports
    4. Payments Reports
    5. Invoice Reports
  22. Tickets 

    1. How do I create a Ticket?
    2. How does the Ticket system work?
    3. How do I delete a ticket?
    4. Can I add charges to a Ticket?
    5. Can I create an attachment on a Ticket?
  23. All articles 

    1. How does the Invoice system work?
    2. Credit Card Payment processing overview (Start Here)
    3. How do I create a Ticket?
    4. How do I create a new Customer?
    5. POS (Point of Sale) System
    228 articles 

Feedback and Knowledge Base