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Can I add Ticket comments to Invoices?


If you want to add all the ticket comments, start by navigating to Admin > Invoice Preferences and make sure that "Do not include ticket details on the Invoice PDF" is unchecked.

Then head to Admin > Invoices > Templates and click the edit link for the 'Invoice Ticket Template'.

From here, you can adjust how you want the comments to appear:

And that's it! For a more definitive guide on using our new template system, check out this

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