All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Ad-hoc Bundles

  3. Add a Balance Forward (account summary) area to Invoices

  4. Add a Logo

  5. Add or edit your business information

  6. Add Photos/Images to Products

  7. Adding Discounts to Invoices

  8. Admin Page - Charts and Stats

  9. Advanced Marketr Topic - Notify on warranty creation and expiration

  10. Appointments

  11. Assets

  12. Authorize.net Set Up Information

  13. Automated Remediation

  14. AutoPrinter

  15. Autotask Importer

  16. Big Chain - Multiple Locations, Logistics

  17. Bring Your Own SMTP - Public Beta

  18. Bulk Print Asset Labels for Customer

  19. Business Hours (Holiday Calendar)

  20. Business Types in Initial Settings Wizard

  21. Calendar and Appointments Module

  22. Can I add Ticket comments to Invoices?

  23. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  24. Can I send emails to all my customers?

  25. Can I track COGS in Xero using RepairShopr?

  26. Canadian multiple tax rates - GST, PST, HST

  27. Change bank account into which payments are deposited

  28. Clickatell Integration

  29. CloudBerry Integration

  30. Commit CRM Importer (CommitCRM import to RepairShopr)

  31. Compliance - HIPAA

  32. Connectwise Importer

  33. Contract Management

  34. Create reminders in RepairShopr

  35. Credit Card Payment processing overview (Start Here)

  36. Credit Cards: How do I use a credit card swiper?

  37. Custom domains

  38. Custom Widgets

  39. Customer Purchases

  40. Customers

  41. Customize PDF, Email, Label, Receipt, SMS Templates

  42. Customizing Invoice Template for non-US users

  43. d7 / d7II / dSS integration

  44. Database Backups - Automated

  45. Default Email Wrapper HTML code

  46. Delete Recurring Invoice(s)

  47. Delete signatures and disclaimers from customer emails

  48. Deleting customer data

  49. Deposits

  50. Disable adding Google Meet video link to appointments

  51. Do late fees sync to QuickBooks?

  52. Documentation Center

  53. Domo Integration

  54. Dropbox - Sync Tickets and Invoices

  55. Email Deliverability

  56. Email in RepairShopr - Replies and Notifications Overview

  57. Email not getting converted to ticket

  58. Employee Settings

  59. Employee Time Clock

  60. EMV / Chip and Pin - Myths from Fact

  61. Estimates

  62. Export all data

  63. Export Ticket Notes

  64. Flowroute - use your own account/phone/billing for SMS

  65. Formstack Integration

  66. Free image hosting sites

  67. Free Live Deep Dive Q&A Session

  68. Free Training Session

  69. FreePBX / PBX Integrations

  70. GDPR - RepairShopr and Your Business

  71. GDPR - Start Here - General Data Protection Regulation

  72. GDPR - Your Business and Your Customers

  73. General Settings

  74. Getting Started with RepairShopr

  75. Glossary of QuickBooks API Errors

  76. Google Calendar Integration

  77. Heartbleed FAQ

  78. How can I make my own barcodes using RepairShopr?

  79. How can I open the cash drawer / till from RepairShopr?

  80. How can I use RepairShopr for marketing my business?

  81. How do I merge my customers in RepairShopr?

  82. How do I send automated reminders for open Invoices based on aging?

  83. How do I update my payment or plan information?

  84. How to add Users in RepairShopr

  85. How to change the associated ticket number on an invoice

  86. How to remove Users from RepairShopr

  87. How to Waive Late Fees

  88. If a customer sends us an email, will the body of that email show up as a ticket comment?

  89. Image/Logo shows in template editor but not PDF

  90. Include custom message in Estimate and Invoice email templates.

  91. Introduce techs in appointment emails

  92. Inventory

  93. Inventory Settings

  94. Invoices

  95. IT Glue Integration

  96. Kabuto Integration

  97. Labels - Customers, Assets, Tickets, Products

  98. Leads Preferences (Settings)

  99. Leads walkthrough

  100. Limit employee access to certain IP addresses

  101. Mailboxes - Inbound Email Ticket Creation

  102. MailChimp Integration

  103. Marketr - Email marketing, follow-ups and reminders to customers

  104. Microsoft Teams

  105. Migrate data from one site to another

  106. Migrate from RepairShopr to Syncro

  107. Mobile App RepairShopr Lite iOS/Android

  108. Mobile Defenders Integration

  109. MSP Add-On

  110. Multi Factor Authentication (MFA)

  111. Multiple (many) phone numbers for Customers

  112. Multiple Tickets on an Invoice

  113. My updated logo / company information isn't showing on my PDFs

  114. Need help finding integrations in the App Center?

  115. Ninja RMM Integration

  116. Notification Center Overview

  117. Notifications about bounced emails/non-deliverables and spam

  118. Office 365 Calendar Integration

  119. One Time Use Inventory Products

  120. OpenID - Sign in with Intuit or Google Apps

  121. Pages are loading slowly for me

  122. Parts Orders

  123. Parts Settings

  124. Password Requirements

  125. Password Vault

  126. Payment System

  127. Payment Terms (Invoicing Terms) - Driving the Due Dates

  128. POS (Point of Sale) System

  129. POS Settings

  130. Prepay Hours (Block Hours)

  131. Prevent Creating Customers from Leads

  132. Printing Hub - AutoPrintr (legacy), Printers

  133. Pushover - Set up Push Notifications

  134. Quick Switch users (Pin Login)

  135. QuickBooks Desktop Setup and Help

  136. QuickBooks Online Setup and Help

  137. QuickBooks Stale Object Error

  138. Recur - Residential MSP Automation with Kabuto

  139. Recurring Invoices

  140. Refunds

  141. Repair Widget

  142. RepairShopr API - Leads

  143. RepairShopr Demos (Workflow videos)

  144. RepairShopr Mobile App

  145. RepairShopr Platform Details

  146. RepairShopr Referral Program

  147. RepairShopr REST API - Build custom extensions/apps/addons

  148. RepairShopr Workflow - Espanol

  149. RepairTech Solutions / TechSuite Integration

  150. Reports

  151. Sales tax collected by RepairShopr

  152. Sales tax collected by RepairShopr

  153. Saved Customer Search

  154. Saved Customer Searches - Sending granular campaigns with MarketR

  155. ScreenConnect Integration

  156. Search All the Things Database Reindexing

  157. Security FAQs

  158. Security Groups (Granular Permissions)

  159. Set or Change Location

  160. Setting up Your Account

  161. Setting up your QuickBooks Integration (Start Here)

  162. ShipRush

  163. ShipStation Integration

  164. Show labor start time, stop time and notes on invoice

  165. Slack Integration

  166. SMS - International availability

  167. SMS/MMS - Details, Instructions, Templates, Communication

  168. Solarwinds (N Able) N-Central Integration

  169. Solarwinds MSP (formerly MaxFocus)

  170. Spiff Tracking (commissions to your employees)

  171. Square Integration for Mobile Apps - iOS/Android

  172. Star TSP100 Printer Setup

  173. Store Customer Credit Cards

  174. Store customer credit cards using CC payment terminal

  175. Stripe Integration

  176. Supported Hardware

  177. Tabs Customization

  178. Tax Exempt Customers

  179. Tax rates

  180. TeamViewer Integration

  181. Third Party Billing

  182. Third Party Vendor Integration for Electronic Ordering

  183. Ticket Automations

  184. Tickets

  185. Toggl Integration - Time Tracking

  186. Topaz Signature Pads

  187. Translations / What languages are supported

  188. Twilio

  189. Unmark Leads as spam

  190. Updating Legacy RepairShopr API Tokens for Existing Third-Party Integrations

  191. Use your own email From address when emailing from RepairShopr

  192. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  193. Warranty Templates

  194. Watchman Monitoring Integration

  195. Website Integrations

  196. What are all the ways a customer can make a ticket?

  197. What do RepairShopr's backups and uptime look like?

  198. What emails does RepairShopr send out and when?

  199. What is a Quick Payment?

  200. When I add or update a customer in RepairShopr, does it sync to QuickBooks?

  201. Why am I getting the message "Your IP is being throttled"?

  202. Why does Admin look different?

  203. Why is my Tax, VAT or GST not showing on the Z-Report?

  204. Why is QuickBooks Online slow, having a sync delay?

  205. WooCommerce Integration

  206. Worldpay Payments in RepairShopr

  207. Worldpay Payments Setup Instructions

  208. Xero Integration

  209. Z-Report - End of Day Report - Cash Register Closing Report

  210. Zapier Integration

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