All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Appointment Booking Module

  6. Appointments

  7. Assets

  8. Setup Information

  9. AutoPrintr Troubleshooting

  10. Autotask Importer

  11. Big-Chain vs multiple Repair-Shop accounts

  12. Branding and adding a Logo

  13. Business Types in Initial Settings Wizard

  14. Can I add charges to a Ticket?

  15. Can I add serial numbers to my inventory?

  16. Can I add Ticket comments to Invoices?

  17. Can I bulk import Inventory in RepairShopr?

  18. Can I Bundle Items in RepairShopr?

  19. Can I create a surcharge for credit card purchases?

  20. Can I create an attachment on a Ticket?

  21. Can I do an exchange in RepairShopr?

  22. Can I get notifications when a Ticket is assigned to me?

  23. Can I introduce techs in Field Job emails?

  24. Can I limit employee access to certain IP addresses?

  25. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  26. Can I send emails to all my customers?

  27. Can I sync to Dropbox?

  28. Can I track COGS in Xero using RepairShopr?

  29. Canned Responses

  30. Clickatell Integration

  31. CloudBerry Integration

  32. CloudPrint Troubleshooting

  33. Commit CRM Importer (CommitCRM import to RepairShopr)

  34. Compliance - HIPAA

  35. Connectwise Importer

  36. Contract Management

  37. Credit Card Payment processing overview (Start Here)

  38. Credit Cards: Can I Save a Credit Card on a Customer?

  39. Credit Cards: How do I use a credit card swiper?

  40. Custom domains

  41. Custom Widgets

  42. Customer Badges

  43. Customer Portal

  44. Customer Purchases

  45. Customer Reports

  46. Customers

  47. Customers - Bulk updating

  48. Customizing emails?

  49. Customizing Invoice Template for non-US users

  50. d7 / d7II / dSS Troubleshooting - Reports

  51. d7 integration

  52. Default tax rate

  53. Deleting customer data

  54. Deposits

  55. Device Repair Widget

  56. Discount on an Invoice

  57. Documentation Center

  58. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  59. Domo Integration

  60. Downgrading from Big Chain to Repair Shop (single location)

  61. Electronic Ordering

  62. Email and SMS Reports

  63. Email in RepairShopr - Replies and Notifications Overview

  64. Employee Reports

  65. Employee Sales Report

  66. Employee Settings

  67. Employee Time Clock

  68. EMV / Chip and Pin - Myths from Fact

  69. Estimates

  70. Flowroute (use your own account/phone/billing) for SMS

  71. Formstack Integration

  72. Free Live Deep Dive Q&A Session

  73. Free Training Session

  74. GDPR - RepairShopr and Your Business

  75. GDPR - Start Here - General Data Protection Regulation

  76. GDPR - Your Business and Your Customers

  77. General Settings

  78. Glossary of QuickBooks API Errors

  79. Google CloudPrint Setup Troubleshooting

  80. Heartbleed FAQ

  81. Hidden comments on tickets

  82. Hidden Feature - Bin number on Ticket Labels

  83. How can I enter or change my business information?

  84. How can I make my own barcodes using RepairShopr?

  85. How can I open the cash drawer / till from RepairShopr?

  86. How can I use RepairShopr for marketing my business?

  87. How do I add a password to the customer portal?

  88. How do I Add A SKU?

  89. How do I change ticket numbers?

  90. How do I change where things print, and when they print?

  91. How do I create a new Customer?

  92. How do I create a Ticket?

  93. How do I create an invoice from the ticket screen?

  94. How do I create reminders in RepairShopr?

  95. How do I create Tickets automatically from inbound Email?

  96. How do I customize my templates in RepairShopr?

  97. How do I delete a ticket?

  98. How do I delete an inventory item?

  99. How do I delete the ticket of a cancelled job?

  100. How do I export Customers?

  101. How do I make the Ticket system use my own email from address?

  102. How do I merge my customers in RepairShopr?

  103. How do I send automated reminders for open Invoices based on aging?

  104. How do I set up my calendar in RepairShopr?

  105. How do I set up Stripe to work with RepairShopr?

  106. How do I show the cost of my inventory items?

  107. How do I update my payment or plan information?

  108. How do I use Prepay Hours (Block Hours)?

  109. How does MAXfocus (GFI MAX) work in RepairShopr?

  110. How does the Payment System work?

  111. How does the RepairShopr Field Jobs module work?

  112. How to add Users in RepairShopr

  113. How to change the associated ticket number on an invoice

  114. How to remove Users from RepairShopr

  115. If a customer sends us an email, will the body of that email show up as a ticket comment?

  116. iFixit - Product Catalogs

  117. Include custom message in Estimate and Invoice email templates.

  118. Intake Form

  119. Integrating with Square

  120. Inventory - Start Here

  121. Inventory Import CSV Breakdown and Bulk Update

  122. Inventory Reports

  123. Inventory Settings

  124. Invoice Reports

  125. Invoices

  126. Is an email required from every customer?

  127. Is there a way to show every ticket?

  128. Issues with Google Chrome & AWS

  129. Kabuto Integration

  130. Labels - Customers, Assets, Tickets, Products

  131. Leads Preferences (Settings)

  132. Leads walkthrough

  133. Logistics: Transfering Inventory in Big Chain

  134. MailChimp Integration

  135. Marketr

  136. Meet "AutoPrintr"

  137. Migrate from RepairShopr to Syncro

  138. Mobile Defenders Integration

  139. Multiple (many) phone numbers for Customers

  140. Multiple Tickets on an Invoice

  141. My updated logo / company information isn't showing on my PDF's

  142. Need help finding integrations in the App Center?

  143. Ninja RMM Integration

  144. Notification Center Overview

  145. Office 365 / Google Calendar Integration

  146. One Time Use Inventory Products

  147. OpenID - Sign in with Intuit or Google Apps

  148. Organizing Inventory - Category Editor and Tabs

  149. Outtake Form

  150. Pages are loading slowly for me

  151. Parts Settings

  152. Parts vs Inventory - The difference

  153. Password Vault

  154. Payment Terms (Invoicing Terms) - Driving the Due Dates

  155. Payments Reports

  156. PBX Integrations

  157. PCRT Importer

  158. PDF/Email Templates

  159. POS (Point of Sale) System

  160. POS Settings

  161. Premium Backups

  162. Printing Labels with DYMO on a Mac

  163. Profit and Loss Reports

  164. Purchase Orders - Restocking Inventory

  165. Quick Switch users (Pin Login)

  166. QuickBooks Desktop Setup and Help

  167. QuickBooks Online Setup and Help

  168. Recur - Residential MSP Automation with Kabuto

  169. Recurring Invoices

  170. Recurring Tickets

  171. Refunds

  172. Refurbs

  173. RepairShopr API - Leads

  174. RepairShopr Demos (Workflow videos)

  175. RepairShopr Platform Details

  176. RepairShopr Referral Program Pilot

  177. RepairShopr REST API - Build custom extensions/apps/addons

  178. RepairShopr Workflow - Espanol

  179. RepairTech Solutions / TechWARU Integration

  180. Reports - Differences in totals

  181. Reports - Overview

  182. Rework Tickets

  183. RMA / Returns - tracking

  184. Sales Reports

  185. Saved Customer Search

  186. Saved Customer Searches - Sending granular campaigns with MarketR

  187. Scheduled Reports

  188. ScreenConnect Integration

  189. Search Database Reindexing FAQ

  190. Security Groups (Granular Permissions)

  191. Setting up a Big Chain Account for Multiple Locations

  192. Setting up Cloud Print in RepairShopr

  193. Setting up Receipt Printers

  194. Setting up Your Account

  195. Setting up your QuickBooks Integration (Start Here)

  196. Setup Push Notifications with Pushover (and Pebble)

  197. SLA Service Level Agreements for your Customers

  198. Slack Integration

  199. SMS - Details, Instructions, Templates, Communication

  200. SMS - International availability

  201. SMTP (Email Servers)

  202. Spiff Tracking (commissions to your employees)

  203. Square Integration for Mobile Apps - iOS/Android

  204. Star TSP100 Printer Setup

  205. Stock Take - Inventory Reconciliation and updates

  206. Store Credit and Customer Credit

  207. Support for Canada with Multiple Tax Rates GST/PST (BETA)

  208. Supported Hardware

  209. Sync with Outlook Calendar

  210. Tabs Customization

  211. Teamviewer Integration

  212. Third Party Billing

  213. Third Party Vendor Integration for Electronic Ordering

  214. Ticket Automations

  215. Ticket Custom Fields

  216. Ticket Dashboard

  217. Ticket Reports

  218. Ticket Timers

  219. Ticket Workflows

  220. Ticket Worksheets (multiple checklists)

  221. Tickets

  222. Toggl Integration - Time Tracking

  223. Topaz Signature Pads

  224. Translations / What languages are supported

  225. Two Factor Authentication (google authenticator)

  226. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  227. Warranty Reports

  228. Warranty Templates

  229. Watchman Monitoring Integration

  230. Website Integrations

  231. What are all the ways a customer can make a ticket?

  232. What do RepairShopr's backups and uptime look like?

  233. What does "Payment Method is set to use credit cards" mean?

  234. What emails does RepairShopr send out and when?

  235. What is a Quick Payment?

  236. What labels and label printers are supported in RepairShopr?

  237. Why am I getting the message "Your IP is being throttled"?

  238. Why does Admin look different?

  239. Why is my Tax, VAT or GST not showing on the Z-Report?

  240. WooCommerce Integration

  241. WorldPay Payments in RepairShopr

  242. Worldpay Payments Setup Instructions

  243. Xero Integration

  244. Z-Report - End of Day Report - Cash Register Closing Report

  245. Zapier Integration

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