All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Ad-hoc Bundles

  3. Add a Balance Forward (account summary) area to Invoices

  4. Add a Logo

  5. Add or edit your business information

  6. Add Photos/Images to Products

  7. Add Users in RepairShopr

  8. Adding Discounts to Invoices

  9. Admin Page - Charts and Stats

  10. Advanced Marketr Topic - Notify on warranty creation and expiration

  11. Assets

  12. Authorize.net Set Up Instructions

  13. Automated Remediation

  14. AutoPrinter

  15. Autotask Importer

  16. Big Chain - Multiple Locations, Logistics

  17. Bring Your Own SMTP

  18. Bulk Print Asset Labels for Customer

  19. Bulk Updating Customers

  20. Business Hours (Holiday Calendar)

  21. Business Types in Initial Settings Wizard

  22. Calendar and Appointments

  23. Can I add Ticket comments to Invoices?

  24. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  25. Can I send emails to all my customers?

  26. Can I track COGS in Xero using RepairShopr?

  27. Canadian multiple tax rates - GST, PST, HST

  28. Change bank account into which payments are deposited

  29. Clickatell Integration

  30. CloudBerry Integration

  31. Commit CRM Importer (CommitCRM import to RepairShopr)

  32. Compliance - HIPAA

  33. Connectwise Importer

  34. Contract Management

  35. Create reminders in RepairShopr

  36. Credit Card Payment processing overview (Start Here)

  37. Custom domains

  38. Custom Widgets

  39. Customer Custom Fields

  40. Customer Portal

  41. Customer Portal Users and Permissions

  42. Customer Purchases

  43. Customer Reports

  44. Customers

  45. Customize PDF, Email, Label, Receipt, SMS Templates

  46. Customizing Invoice Template for non-US users

  47. d7 / d7II / dSS integration

  48. Dark Mode

  49. Database Backups - Automated

  50. Default Email Wrapper HTML code

  51. Delete Recurring Invoice(s)

  52. Delete signatures and disclaimers from customer emails

  53. Deleting customer data

  54. Deposits

  55. Disable adding Google Meet video link to appointments

  56. Disable Sending Email to a Customer

  57. Disable/Delete Users or Restore/Undelete Users

  58. Do late fees sync to QuickBooks?

  59. Documentation Center

  60. Domo Integration

  61. Dropbox - Sync Tickets and Invoices

  62. Email addresses we block based on roles

  63. Email and SMS Reports

  64. Email Deliverability

  65. Email in RepairShopr - Replies and Notifications Overview

  66. Email not getting converted to ticket

  67. Employee Reports

  68. Employee Settings

  69. Employee Time Clock

  70. EMV / Chip and Pin - Myths from Fact

  71. Estimates

  72. Export all data

  73. Export Ticket Notes

  74. Flowroute Integration

  75. Formstack Integration

  76. Free image hosting sites

  77. FreePBX / PBX Integrations

  78. GDPR - RepairShopr and Your Business

  79. GDPR - Start Here - General Data Protection Regulation

  80. GDPR - Your Business and Your Customers

  81. General Settings

  82. Getting Started with RepairShopr

  83. Glossary of QuickBooks API Errors

  84. Google Calendar Integration

  85. Heartbleed FAQ

  86. How can I make my own barcodes using RepairShopr?

  87. How can I open the cash drawer / till from RepairShopr?

  88. How can I use RepairShopr for marketing my business?

  89. How to change the associated ticket number on an invoice

  90. How to Waive Late Fees

  91. If a customer sends us an email, will the body of that email show up as a ticket comment?

  92. Image/Logo shows in template editor but not PDF

  93. Importing Customers

  94. Include custom message in Estimate and Invoice email templates.

  95. Introduce techs in appointment emails

  96. Inventory

  97. Inventory Reports

  98. Inventory Settings

  99. Invoice Reports

  100. Invoices

  101. Invoices paid in QuickBooks Online not syncing to Syncro

  102. IT Glue Integration

  103. Kabuto Integration

  104. Labels - Customers, Assets, Tickets, Products

  105. Leads Module

  106. Leads Preferences (Settings)

  107. Limit employee access to certain IP addresses

  108. Mailboxes - Inbound Email Ticket Creation

  109. MailChimp Integration

  110. Make a Customer Tax Exempt

  111. Marketr - Email marketing, follow-ups and reminders to customers

  112. Merge Customers

  113. Microsoft Teams

  114. Migrate data from one site to another using LibreOffice

  115. Migrate from RepairShopr to Syncro

  116. Mobile App RepairShopr Lite iOS/Android

  117. Mobile Defenders Integration

  118. MSP Add-On

  119. Multi Factor Authentication (MFA)

  120. Multiple (many) phone numbers for Customers

  121. Multiple Tickets on an Invoice

  122. My updated logo / company information isn't showing on my PDFs

  123. Need help finding integrations in the App Center?

  124. Ninja RMM Integration

  125. Not Receiving RMM Alerts

  126. Notification Center Overview

  127. Notifications about bounced emails/non-deliverables and spam

  128. Office 365 Calendar Integration

  129. One Time Use Inventory Products

  130. Open Invoice Reminders

  131. OpenID - Sign in with Intuit or Google Apps

  132. Pages are loading slowly for me

  133. Parts Orders

  134. Parts Settings

  135. Password Requirements

  136. Password Vault

  137. Payment System

  138. Payment Terms (Invoicing Terms) - Driving the Due Dates

  139. Payments Reports

  140. POS (Point of Sale) System

  141. POS Settings

  142. Prepay Hours (Block Hours)

  143. Prevent Creating Customers from Leads

  144. Printing Hub - AutoPrintr (legacy), Printers

  145. Profit and Loss Reports

  146. Pushover - Set up Push Notifications

  147. Quick Switch users (Pin Login)

  148. QuickBooks Desktop Setup and Help

  149. QuickBooks Online Setup and Help

  150. QuickBooks Stale Object Error

  151. Recur - Residential MSP Automation with Kabuto

  152. Recurring Invoices

  153. Refunding

  154. Repair Widget

  155. RepairShopr API - Leads

  156. RepairShopr Demos (Workflow videos)

  157. RepairShopr Mobile App

  158. RepairShopr Referral Program

  159. RepairShopr REST API - Build custom extensions/apps/addons

  160. RepairShopr Workflow - Espanol

  161. RepairTech Solutions / TechSuite Integration

  162. Reports - Differences in totals

  163. Reports in RepairShopr

  164. Reuse 3

  165. Sales Reports

  166. Sales tax collected by RepairShopr

  167. Saved Customer Search

  168. Saved Customer Searches - Sending granular campaigns with MarketR

  169. Scheduled Reports and Favorite Reports

  170. ScreenConnect Integration

  171. Search All the Things Database Reindexing

  172. Security FAQs

  173. Security Groups (Granular Permissions)

  174. Set or Change Location

  175. Setting up Your Account

  176. Setting up your QuickBooks Integration (Start Here)

  177. ShipRush Integration

  178. ShipStation Integration

  179. Show labor start time, stop time and notes on invoice

  180. Slack Integration

  181. SMS - International availability

  182. SMS/MMS - Details, Instructions, Templates, Communication

  183. Solarwinds MSP (formerly MaxFocus)

  184. Spiffs and Commissions - Tracking and Reporting

  185. Square Integration for Mobile Apps - iOS/Android

  186. Star TSP100 Printer Setup

  187. Store Credit

  188. Store Customer Credit Cards

  189. Store customer credit cards using CC payment terminal

  190. Stripe Integration

  191. Supported Browsers

  192. Supported Hardware

  193. Tabs Customization

  194. Tax rates

  195. Tax Reports

  196. TeamViewer Integration

  197. Third Party Billing

  198. Third Party Vendor Integration for Electronic Ordering

  199. Ticket Automations

  200. Ticket Reports

  201. Ticket Timers

  202. Tickets

  203. Toggl Integration - Time Tracking

  204. Topaz Signature Pads

  205. Translations / What languages are supported

  206. Twilio - Bring Your Own

  207. Unmark Leads as spam

  208. Update my plan or payment method

  209. Updating Legacy RepairShopr API Tokens for Existing Third-Party Integrations

  210. Use a Credit Card Swiper

  211. Use your own email From address when emailing from RepairShopr

  212. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  213. Warranty Reports

  214. Warranty Templates

  215. Watchman Monitoring Integration

  216. Website Integrations

  217. What are all the ways a customer can make a ticket?

  218. What do RepairShopr's backups and uptime look like?

  219. What emails does RepairShopr send out and when?

  220. What is a Quick Payment?

  221. When I add or update a customer in RepairShopr, does it sync to QuickBooks?

  222. Who is the ACH provider/third party vendor?

  223. Why am I getting the message "Your IP is being throttled"?

  224. Why does Admin look different?

  225. Why is my Tax, VAT or GST not showing on the Z-Report?

  226. Why is there a delay syncing to QuickBooks Online?

  227. WooCommerce Integration

  228. Worldpay Payments in RepairShopr

  229. Worldpay Payments Setup Instructions

  230. Xero Integration

  231. Z-Report - End of Day Report - Cash Register Closing Report

  232. Zapier Integration

Feedback and Knowledge Base