Skip to content

All articles

← Knowledge Base

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Ad-hoc Bundles

  3. Add a Balance Forward (account summary) area to Invoices

  4. Add a Logo

  5. Add or edit your business information

  6. Add Photos/Images to Products

  7. Add Users in RepairShopr

  8. Adding Discounts to Invoices

  9. Admin Page - Charts and Stats

  10. Advanced Marketr Topic - Notify on warranty creation and expiration

  11. Assets

  12. Authorize.net Set Up Instructions

  13. Automated Remediation

  14. AutoPrinter

  15. Big Chain - Multiple Locations, Logistics

  16. Bring Your Own SMTP

  17. Bulk Print Asset Labels for Customer

  18. Bulk Updating Customers

  19. Business Hours (Holiday Calendar)

  20. Business Types in Initial Settings Wizard

  21. Calendar and Appointments

  22. Can I add Ticket comments to Invoices?

  23. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  24. Can I send emails to all my customers?

  25. Can I track COGS in Xero using RepairShopr?

  26. Canadian multiple tax rates - GST, PST, HST

  27. Capture Signatures on iPads - POS Second Screen App

  28. Change bank account into which payments are deposited

  29. Clickatell Integration

  30. Compliance - HIPAA

  31. Connectwise Importer

  32. Contract Management

  33. Create reminders in RepairShopr

  34. Credit Card Payment processing overview (Start Here)

  35. Custom domains

  36. Custom Widgets

  37. Customer Custom Fields

  38. Customer Portal

  39. Customer Portal Users and Permissions

  40. Customer Purchases

  41. Customer Reports

  42. Customer Settings

  43. Customers

  44. Customize Labels

  45. Customize PDF, Email, Label, Receipt, SMS Templates

  46. Customizing Invoice Template for non-US users

  47. d7 / d7II / dSS integration

  48. Dark Mode

  49. Database Backups - Automated

  50. Default Email Wrapper HTML code

  51. Delete Recurring Invoice(s)

  52. Delete signatures and disclaimers from customer emails

  53. Deleting customer data

  54. Dell Network Expert Program

  55. Deposits

  56. Disable adding Google Meet video link to appointments

  57. Disable Sending Email to a Customer

  58. Disable/Delete Users or Restore/Undelete Users

  59. Do late fees sync to QuickBooks?

  60. Documentation Center

  61. Domo Integration

  62. Dropbox - Sync Tickets and Invoices

  63. Email addresses we block based on roles

  64. Email and SMS Reports

  65. Email Deliverability

  66. Email in RepairShopr - Replies and Notifications Overview

  67. Email not getting converted to ticket

  68. Employee Reports

  69. Employee Settings

  70. Employee Time Clock

  71. EMV / Chip and Pin - Myths from Fact

  72. Estimates

  73. Export all data

  74. Export Ticket Notes

  75. Flowroute Integration

  76. Formstack Integration

  77. Free image hosting sites

  78. FreePBX / PBX Integrations

  79. GDPR - RepairShopr and Your Business

  80. GDPR - Start Here - General Data Protection Regulation

  81. GDPR - Your Business and Your Customers

  82. General Settings

  83. Getting Started with RepairShopr

  84. Glossary of QuickBooks API Errors

  85. Google Calendar Integration

  86. Heartbleed FAQ

  87. How can I make my own barcodes using RepairShopr?

  88. How can I open the cash drawer / till from RepairShopr?

  89. How can I use RepairShopr for marketing my business?

  90. How to change the associated ticket number on an invoice

  91. How to Waive Late Fees

  92. If a customer sends us an email, will the body of that email show up as a ticket comment?

  93. Image/Logo shows in template editor but not PDF

  94. Importing Customers

  95. Include custom message in Estimate and Invoice email templates.

  96. Introduce techs in appointment emails

  97. Inventory

  98. Inventory Reports

  99. Inventory Settings

  100. Invoice Reports

  101. Invoices

  102. Invoices paid in QuickBooks Online not syncing to Syncro

  103. IP Allow List

  104. IT Glue Integration

  105. Kabuto Integration

  106. Labels - Customers, Assets, Tickets, Products

  107. Leads Module

  108. Leads Preferences (Settings)

  109. Mailboxes - Inbound Email Ticket Creation

  110. MailChimp Integration

  111. Make a Customer Tax Exempt

  112. Marketr - Email marketing, follow-ups and reminders to customers

  113. Merge Customers

  114. Microsoft Teams

  115. Migrate data from one site to another using LibreOffice

  116. Migrate from RepairShopr to Syncro

  117. Mobile Defenders Integration

  118. MSP Add-On

  119. MSP360 / CloudBerry Integration

  120. Multi Factor Authentication (MFA)

  121. Multiple (many) phone numbers for Customers

  122. Multiple Tickets on an Invoice

  123. My updated logo / company information isn't showing on my PDFs

  124. Need help finding integrations in the App Center?

  125. Ninja RMM Integration

  126. Not Receiving RMM Alerts

  127. Notification Center Overview

  128. Notifications about bounced emails/non-deliverables and spam

  129. Office 365 Calendar Integration

  130. One Time Use Inventory Products

  131. Open Invoice Reminders

  132. OpenID - Sign in with Intuit or Google Apps

  133. Pages are loading slowly for me

  134. Parts Orders

  135. Parts Settings

  136. Password Requirements

  137. Password Vault

  138. Payment System

  139. Payment Terms (Invoicing Terms) - Driving the Due Dates

  140. Payments Reports

  141. POS (Point of Sale) System

  142. POS Settings

  143. Prepay Hours (Block Hours)

  144. Prevent Creating Customers from Leads

  145. Printing Hub - AutoPrintr (legacy), Printers

  146. Profit and Loss Reports

  147. Pushover - Set up Push Notifications

  148. Quick Switch users (Pin Login)

  149. QuickBooks Desktop Setup and Help

  150. QuickBooks Online Setup and Help

  151. QuickBooks Stale Object Error

  152. Recur - Residential MSP Automation with Kabuto

  153. Recurring Invoices

  154. Refunding

  155. Repair Widget

  156. RepairShopr API - Leads

  157. RepairShopr Demos (Workflow videos)

  158. RepairShopr Lite Mobile App iOS/Android

  159. RepairShopr Referral Program

  160. RepairShopr REST API - Build custom extensions/apps/addons

  161. RepairShopr Workflow - Espanol

  162. RepairTech Solutions / TechSuite Integration

  163. Reports - Differences in totals

  164. Reports in RepairShopr

  165. Reuse 3

  166. Sales Reports

  167. Sales tax collected by RepairShopr

  168. Saved Customer Search

  169. Saved Customer Searches - Sending granular campaigns with MarketR

  170. Scheduled Reports and Favorite Reports

  171. ScreenConnect Integration

  172. Search All the Things Database Reindexing

  173. Security FAQs

  174. Security Groups (Granular Permissions)

  175. Set or Change Location

  176. Setting up Your Account

  177. Setting up your QuickBooks Integration (Start Here)

  178. ShipRush Integration

  179. ShipStation Integration

  180. Show labor start time, stop time and notes on invoice

  181. Slack Integration

  182. SMS - International availability

  183. SMS/MMS - Details, Instructions, Templates, Communication

  184. Solarwinds MSP (formerly MaxFocus)

  185. Spiffs and Commissions - Tracking and Reporting

  186. Square Integration for Mobile Apps - iOS/Android

  187. Star TSP100 Printer Setup

  188. Store Credit

  189. Store Customer Credit Cards

  190. Store customer credit cards using CC payment terminal

  191. Stripe Integration

  192. Supported Browsers

  193. Supported Hardware

  194. Tabs Customization

  195. Tax rates

  196. Tax Reports

  197. TeamViewer Integration

  198. Third Party Billing

  199. Third Party Vendor Integration for Electronic Ordering

  200. Ticket Automations

  201. Ticket Reports

  202. Ticket Tags

  203. Ticket Timers

  204. Tickets

  205. Toggl Integration - Time Tracking

  206. Topaz Signature Pads

  207. Translations / What languages are supported

  208. Twilio - Bring Your Own

  209. Unmark Leads as spam

  210. Update my plan or payment method

  211. Updating Legacy RepairShopr API Tokens for Existing Third-Party Integrations

  212. Use a Credit Card Swiper

  213. Use your own email From address when emailing from RepairShopr

  214. Using your Worldpay Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  215. Warranty Reports

  216. Warranty Templates

  217. Watchman Monitoring Integration

  218. Website Integrations

  219. What are all the ways a customer can make a ticket?

  220. What do RepairShopr's backups and uptime look like?

  221. What emails does RepairShopr send out and when?

  222. What is a Quick Payment?

  223. When I add or update a customer in RepairShopr, does it sync to QuickBooks?

  224. Who is the ACH provider/third party vendor?

  225. Why am I getting the message "Your IP is being throttled"?

  226. Why does Admin look different?

  227. Why is my Tax, VAT or GST not showing on the Z-Report?

  228. Why is there a delay syncing to QuickBooks Online?

  229. WooCommerce Integration

  230. Worldpay Payments in RepairShopr

  231. Worldpay Payments Setup Instructions

  232. Xero Integration

  233. Z-Report - End of Day Report - Cash Register Closing Report

  234. Zapier Integration

Feedback and Knowledge Base

(thinking…)