All articles

  1. "Took Payment" vs "Paid" Columns on Invoice Screen

  2. Add a Balance Forward (account summary) area to Invoices

  3. Admin Page - Charts and Stats

  4. Advanced Marketr Topic - Notify on warranty creation and expiration

  5. Appointment Booking Module

  6. Appointments

  7. Asset Custom Fields

  8. Assets

  9. Setup Information

  10. AutoPrintr Troubleshooting

  11. Big-Chain vs multiple Repair-Shop accounts

  12. Branding and adding a Logo

  13. Business Types in Initial Settings Wizard

  14. Can I add charges to a Ticket?

  15. Can I add Contacts to a Customer Record?

  16. Can I add serial numbers to my inventory?

  17. Can I add Ticket comments to Invoices?

  18. Can I bulk import Inventory in RepairShopr?

  19. Can I Bundle Items in RepairShopr?

  20. Can I create a Deposit in RepairShopr?

  21. Can I create a surcharge for credit card purchases?

  22. Can I create an attachment on a Ticket?

  23. Can I Create Recurring Invoices in RepairShopr?

  24. Can I do an exchange in RepairShopr?

  25. Can I get notifications when a Ticket is assigned to me?

  26. Can I introduce techs in Field Job emails?

  27. Can I limit employee access to certain IP addresses?

  28. Can I scan a ticket barcode to make the invoice line items show up in the POS?

  29. Can I send emails to all my customers?

  30. Can I sync to Dropbox?

  31. Can I track COGS in Xero using RepairShopr?

  32. Canned Responses

  33. Clickatell Integration

  34. CloudBerry Integration

  35. CloudPrint Troubleshooting

  36. Commit CRM Importer (CommitCRM import to RepairShopr)

  37. Compliance - HIPAA

  38. Connectwise Importer

  39. Contract Management

  40. Credit Card Payment processing overview (Start Here)

  41. Credit Cards: Can I Save a Credit Card on a Customer?

  42. Credit Cards: How do I use a credit card swiper?

  43. Custom domains

  44. Custom Widgets

  45. Customer Badges

  46. Customer Custom Fields

  47. Customer Portal

  48. Customer Purchases

  49. Customer Reports

  50. Customer Settings

  51. Customers - Bulk updating

  52. Customizing emails?

  53. Customizing Invoice Template for non-US users

  54. d7 / d7II / dSS Troubleshooting - Reports

  55. d7 integration

  56. Default tax rate

  57. Deleting customer data

  58. Device Repair Widget

  59. Discount on an Invoice

  60. Documentation Center

  61. Does RepairShopr let me know about bounced emails/non-deliverables and spam reports?

  62. Domo Integration

  63. Downgrading from Big Chain to Repair Shop (single location)

  64. Electronic Ordering

  65. Email and SMS Reports

  66. Email in RepairShopr - Replies and Notifications Overview

  67. Employee Reports

  68. Employee Sales Report

  69. Employee Settings

  70. Employee Time Clock

  71. EMV / Chip and Pin - Myths from Fact

  72. Estimates - Quotes

  73. Estimates Settings

  74. eTech Parts Integration

  75. Flowroute (use your own account/phone/billing) for SMS

  76. Formstack Integration

  77. Free Live Deep Dive Q&A Session

  78. Free Training Session

  79. GDPR - RepairShopr and Your Business

  80. GDPR - Start Here - General Data Protection Regulation

  81. GDPR - Your Business and Your Customers

  82. General Settings

  83. Glossary of QuickBooks API Errors

  84. Google CloudPrint Setup Troubleshooting

  85. Heartbleed FAQ

  86. Hidden comments on tickets

  87. Hidden Feature - Bin number on Ticket Labels

  88. How can I enter or change my business information?

  89. How can I make my own barcodes using RepairShopr?

  90. How can I open the cash drawer / till from RepairShopr?

  91. How can I use RepairShopr for marketing my business?

  92. How do I add a password to the customer portal?

  93. How do I Add A SKU?

  94. How do I change ticket numbers?

  95. How do I change where things print, and when they print?

  96. How do I create a new Customer?

  97. How do I create a Ticket?

  98. How do I create an invoice from the ticket screen?

  99. How do I create reminders in RepairShopr?

  100. How do I create Tickets automatically from inbound Email?

  101. How do I customize my templates in RepairShopr?

  102. How do I delete a ticket?

  103. How do I delete an inventory item?

  104. How do I delete the ticket of a cancelled job?

  105. How do I export Customers?

  106. How do I make the Ticket system use my own email from address?

  107. How do I merge my customers in RepairShopr?

  108. How do I send automated reminders for open Invoices based on aging?

  109. How do I set up my calendar in RepairShopr?

  110. How do I set up Stripe to work with RepairShopr?

  111. How do I show the cost of my inventory items?

  112. How do I update my payment or plan information?

  113. How do I use Prepay Hours (Block Hours)?

  114. How does MAXfocus (GFI MAX) work in RepairShopr?

  115. How does the Invoice system work?

  116. How does the Payment System work?

  117. How does the RepairShopr Field Jobs module work?

  118. How does the Ticket system work?

  119. How to add Users in RepairShopr

  120. How to change the associated ticket number on an invoice

  121. How to remove Users from RepairShopr

  122. If a customer sends us an email, will the body of that email show up as a ticket comment?

  123. iFixit - Product Catalogs

  124. Importing Customers

  125. Include custom message in Estimate and Invoice email templates.

  126. Intake Form

  127. Integrating with Square

  128. Inventory - Start Here

  129. Inventory Import CSV Breakdown and Bulk Update

  130. Inventory Reports

  131. Inventory Settings

  132. Invoice Reports

  133. Invoice Settings

  134. Is an email required from every customer?

  135. Is there a way to show every ticket?

  136. Kabuto Integration

  137. Labels - Customers, Assets, Tickets, Products

  138. Leads Settings

  139. Leads walkthrough

  140. Logistics: Transfering Inventory in Big Chain

  141. MailChimp Integration

  142. Marketr

  143. Meet "AutoPrintr"

  144. Migrate from RepairShopr to Syncro

  145. Mobile Defenders Integration

  146. Modifying an Invoice

  147. Multiple (many) phone numbers for Customers

  148. Multiple Tickets on an Invoice

  149. My updated logo / company information isn't showing on my PDF's

  150. Need help finding integrations in the App Center?

  151. Ninja RMM Integration

  152. Notification Center Overview

  153. Office 365 / Google Calendar Integration

  154. One Time Use Inventory Products

  155. OpenID - Sign in with Intuit or Google Apps

  156. Organizing Inventory - Category Editor and Tabs

  157. Outtake Form

  158. Pages are loading slowly for me

  159. Parts Settings

  160. Parts vs Inventory - The difference

  161. Password Vault

  162. Payment Terms (Invoicing Terms) - Driving the Due Dates

  163. Payments Reports

  164. PBX Integrations

  165. PCRT Importer

  166. PDF/Email Templates

  167. POS (Point of Sale) System

  168. POS Settings

  169. Premium Backups

  170. Printing Labels with DYMO on a Mac

  171. Profit and Loss Reports

  172. Purchase Orders - Restocking Inventory

  173. Quick Switch users (Pin Login)

  174. QuickBooks Desktop Setup and Help

  175. QuickBooks Online Setup and Help

  176. Recur - Residential MSP Automation with Kabuto

  177. Recurring Tickets

  178. Refunds

  179. Refurbs

  180. RepairShopr API - Leads

  181. RepairShopr Demos (Workflow videos)

  182. RepairShopr Platform Details

  183. RepairShopr Referral Program Pilot

  184. RepairShopr REST API - Build custom extensions/apps/addons

  185. RepairShopr Workflow - Espanol

  186. RepairTech Solutions / TechWARU Integration

  187. Reports - Differences in totals

  188. Reports - Overview

  189. Rework Tickets

  190. RMA / Returns - tracking

  191. Sales Reports

  192. Saved Customer Search

  193. Saved Customer Searches - Sending granular campaigns with MarketR

  194. Scheduled Reports

  195. ScreenConnect Integration

  196. Search Database Reindexing FAQ

  197. Security Groups (Granular Permissions)

  198. Setting up a Big Chain Account for Multiple Locations

  199. Setting up Cloud Print in RepairShopr

  200. Setting up Receipt Printers

  201. Setting up Your Account

  202. Setting up your QuickBooks Integration (Start Here)

  203. Setup Push Notifications with Pushover (and Pebble)

  204. SLA Service Level Agreements for your Customers

  205. Slack Integration

  206. SMS - Details, Instructions, Templates, Communication

  207. SMS - International availability

  208. Spiff Tracking (commissions to your employees)

  209. Square Integration for Mobile Apps - iOS/Android

  210. Star TSP100 Printer Setup

  211. Stock Take - Inventory Reconciliation and updates

  212. Store Credit and Customer Credit

  213. Subscription Management - Billing, Notifications, etc

  214. Support for Canada with Multiple Tax Rates GST/PST (BETA)

  215. Supported Hardware

  216. Sync with Outlook Calendar

  217. Tabs Customization

  218. Teamviewer Integration

  219. Third Party Billing

  220. Third Party Vendor Integration for Electronic Ordering

  221. Ticket Automations

  222. Ticket Custom Fields

  223. Ticket Dashboard

  224. Ticket Reports

  225. Ticket Settings

  226. Ticket Timers

  227. Ticket Workflows

  228. Ticket Worksheets (multiple checklists)

  229. Toggl Integration - Time Tracking

  230. Topaz Signature Pads

  231. Translations / What languages are supported

  232. Two Factor Authentication (google authenticator)

  233. Using your Vantiv Credit Card (EMV/Chip and Pin) Terminal (dejavoo)

  234. Vantiv (Formerly Mercury) (Now Worldpay) Payments in RepairShopr

  235. Vantiv (formerly Mercury) Payments Setup Instructions

  236. Warranty Reports

  237. Warranty Templates

  238. Watchman Monitoring Integration

  239. Website Integrations

  240. What are all the ways a customer can make a ticket?

  241. What do RepairShopr's backups and uptime look like?

  242. What does "Payment Method is set to use credit cards" mean?

  243. What emails does RepairShopr send out and when?

  244. What is a Quick Payment?

  245. What labels and label printers are supported in RepairShopr?

  246. Why am I getting the message "Your IP is being throttled"?

  247. Why does Admin look different?

  248. Why is my Tax, VAT or GST not showing on the Z-Report?

  249. WooCommerce Integration

  250. Xero Integration

  251. Z-Report - End of Day Report - Cash Register Closing Report

  252. Zapier Integration

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