Knowledge Base

  1. Admin and Settings 

    1. What emails does RepairShopr send out and when?
    2. PDF/Email Templates
    3. How do I make the Ticket system use my own email from address?
    4. Printing Labels with DYMO on a Mac
    5. Custom domains
  2. Assets 

    1. Asset Custom Fields
  3. Billing 

    1. Third Party Billing
    2. Downgrading from Big Chain to Repair Shop (single location)
  4. Credit Cards 

    1. Credit Card Payment processing overview (Start Here)
    2. Credit Cards: How do I use a credit card swiper?
    3. Credit Cards: Can I Save a Credit Card on a Customer?
    4. Can I create a surcharge for credit card purchases?
    5. How do I set up Stripe to work with RepairShopr?
  5. Customers 

    1. How do I create a new Customer?
    2. Importing Customers
    3. Customer Portal
    4. How do I export Customers?
    5. Customers - Bulk updating
  6. Email Templates 

    1. Include custom message in Estimate and Invoice email templates.
  7. Estimates 

    1. Estimates - Quotes
  8. Field Jobs 

    1. How does the RepairShopr Field Jobs module work?
    2. Sync with Outlook Calendar
  9. Hardware 

    1. How can I open the cash drawer / till from RepairShopr?
  10. Integrations 

    1. Slack Integration
    2. d7 / d7II / dSS Troubleshooting - Reports
    3. Integrating with Square
    4. WooCommerce Integration
    5. CloudBerry Integration
  11. Integrations 

    1. Custom Widgets
    2. Square Integration for Mobile Apps - iOS/Android
    3. Need help finding integrations in the App Center?
  12. Inventory 

    1. Can I bulk import Inventory in RepairShopr?
    2. Inventory Import CSV Breakdown and Bulk Update
    3. Can I add serial numbers to my inventory?
    4. How do I show the cost of my inventory items?
    5. Can I Bundle Items in RepairShopr?
  13. Invoices 

    1. How does the Invoice system work?
    2. How do I create an invoice from the ticket screen?
    3. Refunds
    4. Can I Create Recurring Invoices in RepairShopr?
    5. How do I use Prepay Hours (Block Hours)?
  14. Leads 

    1. Leads walkthrough
    2. If a customer sends us an email, will the body of that email show up as a ticket comment?
  15. Marketing 

    1. Marketr
    2. How can I use RepairShopr for marketing my business?
    3. Can I send emails to all my customers?
    4. Advanced Marketr Topic - Notify on warranty creation and expiration
  16. Parts 

    1. Parts vs Inventory - The difference
  17. POS 

    1. POS (Point of Sale) System
    2. Supported Hardware
    3. Z-Report - End of Day Report - Cash Register Closing Report
    4. Can I scan a ticket barcode to make the invoice line items show up in the POS?
  18. Printing 

    1. How do I change where things print, and when they print?
    2. Setting up Cloud Print in RepairShopr
    3. CloudPrint Troubleshooting
    4. AutoPrintr Troubleshooting
    5. Google CloudPrint Setup Troubleshooting
  19. Quickbooks 

    1. Setting up your QuickBooks Integration (Start Here)
    2. QuickBooks Online Setup and Help
    3. QuickBooks Desktop Setup and Help
    4. Glossary of QuickBooks API Errors
  20. RepairShopr University 

    1. Search Database Reindexing FAQ
    2. Free Training Session
    3. Free Live Deep Dive Q&A Session
  21. Reports 

    1. Sales Reports
    2. Inventory Reports
    3. Profit and Loss Reports
    4. Payments Reports
    5. Invoice Reports
  22. Tickets 

    1. How do I create a Ticket?
    2. How does the Ticket system work?
    3. How do I delete a ticket?
    4. Can I add charges to a Ticket?
    5. Can I create an attachment on a Ticket?
  23. All articles 

    1. How does the Invoice system work?
    2. Credit Card Payment processing overview (Start Here)
    3. How do I create a Ticket?
    4. How do I create a new Customer?
    5. POS (Point of Sale) System

Feedback and Knowledge Base