Can I get notifications when a Ticket is assigned to me?

But of course!

(Please review the following article to see if SMS is supported in your country:

Just head over to Admin -> Notification Center (information on configuring notification can be seen in this article:

Now you can enable a flag that turns on the notification when a ticket is assigned, and choose how the user is notified;

And then when you are on a ticket, and you change the assignment to them, they get notified!

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