8 votesHoward Abram shared this idea ·
I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.
You can follow that progress here:
Would everyone please add a comment to this and give a sentence or two about how they would like the integration to work?
- Eg, is it with a cloud shipping service?
- Do you download a file which some desktop app is able to open to make a label?
- Please let us know in the comments how this could work in your situation so we can get an idea what is involved
I'd love to see this feature too. Any status update?
We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.
We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.
For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer
Thanks for the votes everyone, we have been watching this thread for a while and are only holding off because this seems like it will have to be a really deep/technical integration to provide the right level of value. It will probably take a ton of development time away from big things like QuickBooks/Xero integrations. We just need to wait for the right time.
I know that RS does some documentation but IT Glue is years ahead and an integration would be incredible.
I think this would be an incredibly useful feature.
Yes, I wish there was a way to bulk delete as well as prevent the system from collecting the same signature attachments (maybe detect by size and name) over and over.
Just want to throw in my support and encouragement for a PM solution in RS. Would love to see some basic features and progress bars. Easy inclusion of files from GDrive etc would be nice and an integration with the RS calendar would rock. :-)