General
3766 results found
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MarketR CC Tech on email sent
Email tech, or admin a copy of the email sent to client.
This way we can do a phone call follow up as well.12 votes -
Edit Existing Asset When Creating Ticket
Some assets (PCs) change or need new information. The ability to edit an existing asset when adding to the ticket would be helpful.
6 votesThanks for the suggestion, Eric. We’ll look at how that might work for future implementation.
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on tickets list is there a way to see paid??
we have a paid status and we prefer some customers prepay for our liquid damage services - if we could see the little green checks even though the status changes internally that would REALY help!!!
1 vote -
Print function for employee sales report
Print function for employee sales report
1 voteWe’ll be adding printing support with our planned reports system upgrades.
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Clock warning
It would be cool if you could have a popup or email, text etc that could warn you about a running clock.
Also the ability to edit or clear the clock would be good.
The ability to add clocks would be helpful.
1 vote -
Parts Order Tracking Delivery Estimates and Ticket Link
On the Parts Order Tracking page, a section that allows you to input the estimated delivery date, and alerts you once it's passed, would be great! Also, the part info should be shown on the ticket that it's associated with.
17 votes -
A mention / notification system.
If a tech posts a hidden comment inside of ticket calling out to another tech or help desk admin.. they'll be notified within the interface rather than an email.
Example "Repair is completed @helpdeskadmin." The helpdeskadmin then receives a notification within repairshopr that the ticket needs to be invoiced and the customer contacted.
14 votesThis was planned, but the @mention plugin we found didn’t work so well. I’m going to shelve this until we can figure that part out..
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What Is The Required Guidelines To Activate Cash App Card?
What Is The Required Guidelines To Activate Cash App Card?
Are you looking for activating your Cash App visa debit card? You don’t need to worry if you are not aware of the right process to Activate Cash App Card as you can find outthe required guidelines and necessary instructionsby simply reaching out to the official Cash App support page. https://www.cash-app-helps.com/blog/how-to-activate-cash-app-card/1 vote -
How To Fix Quickboks Error 15227?
The Quickbooks 15227 error occurs when you update QuickBooks software or payroll update services in the system. There are very few steps involved. Today, we're going to take a brief look at QuickBooks Error Code 15227 and its fixing methods. Follow us, and we will solve this issue together.You Need To Read Full Blog.
read- https://mamafishsaves.com/quickbooks-error-15227/1 vote -
How to check balance on cash app card?
How to check balance on cash app card?
Want to know how to check balance on cash app card if you want then you have come to the right place to know how you can check the balance on a cash app card. Here you can know the method to check the balance on the cash app card within seconds. you just have to click on this given link and after that it is just a matter of a few seconds only for you. https://www.cash-app-support-number.com/blog/check-balance-on-cash-app-card/0 votes -
I would love the ability to have SMS and/or Email for different benchmarks
It would be great to have the option to setup automatic SMS and/or email when customer bench marks are reached... some examples might be...
Customer input required... login into your system and respond
Estimate competed
Repairs Beginning
Repair on Hold, Need Customer Input
Repair on Hold awaiting specialty parts..Each industry would have their own needs but the whole idea here is more automation when a ticket is updated.
0 votes -
Highlight discrepancies when you automatch leads to customers
With mail-in customers, it's critical that we capture their address properly. I love that RepairShopr matches leads to the most likely customer, but it's not perfect and having to compare the address the customer entered with what we have on file for every lead really adds up. Sometimes the difference is huge, but other times we've had customers move down the block and the street number, or even apt number, are all that have changed. It would be a big help if you could make anything that isn't the same between the two sets of information show up as red,…
0 votes -
Clone button for warranty templates
I'd like to see a clone button for things such as warranty templates like inventory has.
0 votes -
possible issue
More than likely their hosted checkout password for Worldpay is incorrect and may need an update. Have you gone to the app card to test the credentials? Admin > App Center > Worldpay. Then push the little blue "test" button.
0 votes -
API integration - Add attachment to customer and invoice
Currently the API integration allows for attachments to tickets, but not on customer or invoice.
It would be great if we could do the same for invoices and customers, and also publish them, so customers can see them on the portal.
0 votes -
GoCanvice
I use GoCanvice for intakes when I am in the field. It would be great to import the data so I don't have to enter it twice.
0 votes -
Failed Payment of Recurring Invoice
We have dozens of customers we have on a yearly recurring invoice. They aren't really worth setting up individual contracts for as it is a one time charge per year.
There currently is no way to receive notification if the payment fails (there is for contracts).
It would be great to have this feature.
0 votes -
Scrolling to part look up when adding charges to a ticket.
When looking up a part number to put onto a ticket or anywhere you can search for parts. It would be really helpful if instead of only showing the amount of parts that your screen can display based on the resolution.
0 votes -
Add manual item to estimate via csv or text
As we always have bulk list of items to enter manually which cost time (as general service business), it will be more easy to insert manual items to estimate via csv file if you can provide import option some were in the estimate page.
0 votes -
Please add an option in customer portal to create new ticket from asset
In this option, customer can click on asset to create new ticket and ticket will create under particular assets. (it will be more easy to customer, instead of collecting all details from machine for the inquiry )
other thing is we can convert same link to QR code and stick in the asset that will support customer to request work with correct machine details intently.(if the portal with password it will ask for it , other ways ticket will be generated immediately.
0 votes
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