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  1. Mark Invoice as Sent / Tick Box

    I would really like to have a tick box that I can tick when I send an invoice outside of RS/Hand Deliver etc. that will put the little envelope to let everyone know said invoice has been sent or delivered to the customer please.

    21 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Stock Take List filters/groupings

      In the Stock Take Lists page, you are able to see all of your Stock Take Lists you have made.

      As of right now, there are no ways to group similar stock takes together, they just save randomly in the list. My suggestion would be to give us a way to filter or group these stock takes together. Either by name, or location set for the stock take would help us navigate the Stock Take Lists page much easier!

      14 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • On parts order list screen, add a quick button for received item.

        Instead of editing the parts order, a quick received button would be great.

        11 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Special Orders

          I'm seriously missing an "Order" feature in this product. For example, in the last 2 POS systems I've used, there were Invoices, Orders, and Service Orders. Orders were for customers ordering normal stock or not-normal stock that you were either out of stock on, or didn't carry normally. The Orders would flow into a PO, and when the customer came to pickup, you would convert the order into an invoice. I don't see how to duplicate that workflow in RepairShopr.

          13 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to assign more than one tech to a ticket.

            We have multiple techs working a single ticket. It would be handy to place all techs on that ticket so they can communicate better with the client and one another.

            7 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • ADD SERIALIZED INVOICED ITEM TO CUSTOMER ASSET LIST

              It would be time saving to be able to add a major serialized item directly to the purchasing customers Asset list at the time of purchase. Either via an (add to Assets) checkbox or button beside the line item in the invoice. This would allow us to keep customer asset lists up to date more readily for all major purchases.

              6 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Show Labor Log entries under Communications

                Any time I notice a stale ticket assigned to my techs, I check the ticket's Communications' comments. When I approach the tech for not seeing any comments, roughly 1 out of 3 times their respond is "I put it in the Labor Log". It would be much more efficient if those entries could show up under Communications as well (maybe as a public or private note?)

                Would also solve Labor Log entries not printing out on a ticket, as mentioned here: https://feedback.repairshopr.com/forums/165658-general/suggestions/34401148-allow-printing-of-the-labor-log-and-time-started-a

                9 votes
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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Scheduled Reports - include report date range

                  Scheduled Reports would be extra awesome if we could control the range for the report. For example, for sales detail, what range is the report going to report on?

                  3 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • invoice payment screen logo

                    Add branding to invoice payment screen

                    Would love to have our logo on the invoice payment screen. This is the screen that comes up when a customer clicks ->Pay by Credit Card. Right now it's just bland and blank especially on the right hand side. Would be nice to have our company logo so that the customer knows they can trust the process.

                    6 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Contract: Define quantity in price override; Apply fixed discount on Inventory items

                      Hello,

                      We are in the final stages of setting up Repairshopr and finally go paperless :) but there are a few things on the contract feature that will come extremely handy.

                      In price override would be great to set a max quantity for each item. For example for the product "x" we would like to set the price override for a certain amount of pieces. Passed that number of pieces the system will bill the regular price.

                      Second, having the option to add a "fixed" discount on ALL inventory items at once. We have a certain amount of parts already…

                      6 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add date of charge to pending ticket charges report (including CSV)

                        I (try to) use the pending ticket charges report as part of my billing process, but not having the dates of the charges (esp. in the CSV) is a bit frustrating, and such an easy thing to add. Why is that info missing from the report?

                        1 vote
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add “captcha” or “not a robot” to leads

                          We need to add some type of security for creating new leads, such as captcha. I am getting 3-5 new fake leads per day and this could be resolved simply by adding this important security feature and making allleds fill in the captcha.

                          Thank you!

                          33 votes
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                            5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 3 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Include the linked ticket number in the "Invoice Line Items" export CSV file

                              Can I please put in a feature request for the linked ticket number to be included in the CSV "Line Items Export" of invoice data?

                              This would allow linking that table with the exported ticket data,
                              making it much easier to create reports of the work each engineer has done, as well as being able to send reports to the manufacturer.

                              6 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add DEFAULT option for MERCHANT SURCHARGE FEE on Invoices alongside TAX field, below SUBTOTAL field.

                                This is now legal to do in all 50 US states. We paid over $15k in merchant fees last year. I'm done with it. Please add the option to auto-add this total to invoices by default, with the option to waive it if paying with cash/check.

                                7 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • ARI Part Smart intergration

                                  We are using this in a Small Engine Repair Shop. ARI Part Smart is the industry standard for parts catalogs and diagrams for 100s of brands. They integrate with a number of POS software and the software is based around intergrations.

                                  4 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Have the option to enter time in 24 hour (military) format

                                    I think it would be more efficent to be able to enter time in 24 hour format instead of AM/PM. I don't think it needs to be displayed that way, but it would make entering time faster.

                                    <rant>
                                    I tab and type a lot and there are many areas where RS does weird things but the labor log is the worst.

                                    It would be more natural to type 1700 [tab] 1730 {tab} description, than 0500p {tab} 0530p {click in the description box because if you don then the stupid time picker stays up, and never hit shift tab because then…

                                    2 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Multible tickets for dept so service calls and instore computers and be better orginized

                                        have the ability to add another tickets so separation of service call and computers in store working on i use the custom fields but it gets confusing

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Hide cost when entering parts / looking at inventory

                                          Sometimes you need to add a part to add/view charges or you want to go into inventory to look up a quantity or sales price.

                                          Right now you have to make sure the client can not see your screen as you obviously don't want clients to know what the markup is.

                                          There should be an option to HIDE the cost of an item when putting in add/view charges as well when you are in inventory.

                                          9 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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