Feature Friday is terrible. Only the forced pop-ups when you log in to Apple's GSX are worse. Please get rid of it. It pops up at the worst possible times. I even negotiated a 4 day work week with my boss so I didn't have to come in on Friday. And yet, there it is on Monday, the next time I pull up RepairShopr.

make the signature boxes stand out more in dark mode. can be hard to distinguish where they are on the screen.

Would like the ability to email comments to a ticket but as a private note.

Using the method mention in this url (i.e. subject= TICKET:TicketNumber, etc.);
https://feedback.repairshopr.com/forums/165658-general/suggestions/6373753-tech-ticket-comments-via-email, creates the comments as 'public', and with a type of 'contact'.

The default seems to be a 'contact' type with a public note.

Any suggestions?

When you click on a ticket you have the ability to select no tech. But on the ticket dashboard, there is no option to select no tech. It would help speed things up if I didn't have to click into a ticket to select no tech.

Report to show number of leads and how many have been converted over a selectable time period

allows you to see number of converted leads/total leads by week or month for the last X months

currently you can see current and last month on the leads header so this should be a simple implementation that allows you to see how affective you are being on lead conversion without taking manual figures every month

It would be great to be able to send worksheets in an email as an attachement without having to print them to PDF and upload them to the ticket first.

Website integration adapt to screen size of device website is being used on.

Better Device icons for website widget icon in .PNG file format

Repair Shopr app integration with Magic jack business to receive text and calls work in app.

We pull parts once an estimate is made or approved, it would be nice to select the serial number before invoicing. We now have to manually add the serial to the description in the estimate to assure the part that was taken is match up to the correct serial number when we invoice it.

I would suggest making ticket creation of/from a particular asset available from the mobile app. In this way once you have scanned the barcode through the app you can Link the ticket to an asset like you can already through the desktop version. Then if you go out to a customer you can use the mobile device start to finish.

When looking at an account, there is the list of all tickets under the account. When you click on "view all" it only pulls up the tickets for the current location you are in. It should pull up all of the tickets, not just the ones for the current location.

It would be nice if there was a link in the customer info area of a ticket to the customer's documentation. Currently you have to click the customer name and then go to the Wiki link on their detail page.
A Documentation link under their name or under info would make it quicker and easier to access any needed info.

When you have a client that does not pay you need to be able to mark the invoice as bad debt so that the invoice can be closer but accountants can see and tell that the invoice is a bad debt. This will help for tax time as this is a write off. But not being able to mark the invoice makes it extremely hard for accountants to know what's going on with the invoice. Many other CRM's have this functionality. This would be a great feature and I'm sure many will agree.

Really like dark mode. Nice on the eyes, especially at night. The font color does not change inside the leftmost pie chart on the dashboard.

it would be nice to make more then one photo public at a time so it will be faster when you need to make 10 plus photos public

we would like to be able to add shipping destination on invoices and estimates

It would be helpful if a Public Comment with the status completed was required before a ticket can be resolved. My techs sometimes forget to submit their comments before resolving. Or they make them private since the default to public option for tickets does not work.

It would be a nice feature if we could configure a custom tab up top- ideally if we could embed another site in iFrame. This way we could keep more of our business items under one pane.