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  1. Add CalDav support

    We use a calendar hosted by our office server for everything currently, and would love to have that integrate with RepairShopr. Is there any way to do this currently? If not, I would love to see support for CalDav in the on-site scheduler!

    12 votes
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    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. project management - Upcoming Jobs

    I really would like to see some sort of Project Management... I need something for all the TO DO or upcoming jobs. Mabe like a job board that Field techs can pick from when they have a down time to work on projects or jobs. I keep having a hard time managing all the TO DOs out there. Stuff that really doesn't need a ticket until we go to do it..

    65 votes
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    under review  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Quick Product Category View

    If you've got loads of products it's a bit tricky to get to categories of products by scrolling through pages.

    It would be great if you could add some kind of filter or drop down to quickly access your categories.

    5 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integrate with GSX, and TechDirect

    It would be cool to have the asset creator automatically fetch the information on the machine by just the Serial number of the computer, so for an Apple computer it would be with GSX, and Dell would be with TechDirect, or any other sort of API! Cool thought. I know GSX has an API, not %100 of TechDirect.

    176 votes
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    48 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Automatically calculate markup

    We (like many other repair shops) use a standard markup strategy and pricing chart. It would be awesome to have an option in inventory to use a set markup rate, or use a pre-selected markup option.

    By this, I mean you could have a few price ranges with corresponding markup rates, like: Parts that cost $1-$25 have a 100% markup, parts $26-50 are 60%, $51-100 is 30%, and $100+ are 20%. The other option (if not global like previously mentioned) would be item #65484 has an auto-markup of 25%, or alternatively $15.

    This would take almost all of the work…

    54 votes
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    under review  ·  20 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Gift cards

    Implement a system for gift cards, where it can store the amount the gift card has, and also add credit

    128 votes
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    60 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

  7. Call log / call back

    We have several techs with different duties. It would be great to add a call back log. Right now we have the in shop ppl email each tech when they need to call someone back. It would be awesome to be able to put the calls into RS and be able to mark them called back or maybe convert the call info to a ticket. I was thinking the lead section would be able to do this with a little adjustment. Or do a call log button. It would also be good if you could assign the call back to…

    52 votes
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    under review  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Option to require tech assignment

    We use an generic front desk account to check in repairs and it would be great if we could require the reception user to assign a tech to every ticket.

    5 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Require reason for not charging tax in customer profile

    I would love to require a reason for not collecting taxes from a customer in their profile. When another shop purchases an item from us we generally would not charge taxes if they have a sales tax certificate, I would like to indicate that as the reason for not collecting taxes and require their tax certificates and a means of indicating the expiration date.

    As a work around of course we try to remember to set them up as a tax free customer and use custom fields for the tax cert and expiration date but honestly many times we do…

    5 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Auto-fill device type after IMEI is inserted

    There is a database for mobile phones, your competitors use it. It's a great time saver.
    After you scan or type cell phone IMEI number it finds you the model.
    Many of websites who buy used mobile phones have this integrated:
    http://www.fonebank.com/sell_mobile_phones_cash.aspx
    http://www.mazumamobile.com/sell_mobile_phones.php

    Some sites that check if your iPhone is locked give you even more information based on your Apple IMEI:
    http://iphoneimei.info

    iPhone 4
    16GB Black
    IMEI: 01xxxxxxxxxxxxxx
    Activated: Yes
    Find My iPhone: Off
    Telephone Technical Support: Expired
    Repairs & Service Coverage: Expired
    Estimated Purchase Date: June 20, 2011
    Contract: Expired
    Carrier: Check Carrier
    SIM Lock: Locked

    8 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mobile Barcode or App.

    Being that a lot of us in the shop use iPhone's or iPad's; having a mobile barcode option to quickly pull up a client would be very handy. I'm not sure if this can be done via the mobile version of the site or not but also an App (even if just tied to the mobile version website) would be awesome!

    12 votes
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    under review  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Human Resource Management

    hi again,

    now that repairshopr is constantly evolving into a more robust script,
    i would like to suggest that a simple human resource calendar into the script.

    then all of our staffs will have access to calendar and know their off day from the panel itself,

    as the employees, we can manage the time for our employees better, and make proper arrangement for everyone.

    7 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. add a custom page feature to embed external pages

    It would be nice if there was a way to add a page to the dashboard which could embed an external website (i.e. a Google Calendar or chat module from another website). That way users could add their own functionality to the software without having to wait for it to be added to RepairShopr.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. VAT Margin Scheme

    There needs to be an option to satisfy the VAT Margin Scheme in the UK. The scheme allows businesses to calculate VAT on the profit only of second hand goods. The only fix at the moment is to extract the incorrect data from RS and manually amend the details. It means that you can't get real time profits in RS. Would make life so much easier if this option existed.

    29 votes
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    under review  ·  13 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Custom Reports Module

    I would love a custom reports module that allows us to create ad hoc reports on the fly. I'm sure each of your customer has different needs and if you only create reports that most people want you leave us all wanting reports that we need but others do not. We are a data driven company and sometimes new information has us seeking additional info that we haven't thought of in advance. This will also alleviate your having to generate reports for us when we vote on them and free you up to make more significant changes to the platform.

    36 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    For our Domo subscribers we have pretty much added every report that’s been suggested if we have the data to accomplish it.

    This will probably not get worked on for anything that is possible in Domo – if you haven’t tried it, I would recommend it – and let us know if there is a report you want.

    Making a “report builder” is a major project, which is why we bought Domo even though it’s the most expensive piece of software our company has bought.

  16. Multi Location Inventory Control

    It would helpful if inventory between locations could be separated. For example, one of our locations does not maintain stock on products that our other location does. For inventory stockout reports, the level of control between the two locations would be very nice! As of right now, if I maintain stock on items that only one location uses, I'm getting alerts for that specific product needing to be ordered when it does not.

    39 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Just for clarification, we have multi-location inventory but this suggestion is to make it more granular “per-location” to have different settings per locations as far as what’s tracked/etc.

  17. Alphabetize Asset Types

    Adding the ability to drag-and-drop Asset types so we can alphabetize them as we add new items.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bundle items PDF file

    I would like to be able to print a PDF list of bundled items, excluding line item prices and costs, so I can easily make a price list for customers to look at.
    It would be nice to be able to list individual bundles as well as a list of selected bundled items.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ticket "Flag" or "Pop Up" Warning/Critical Notice

    Sometimes there may be a critical item that you may need to remember in a ticket. Since we have a sales, admin and tech side all looking at the system sometimes details can be overlooked. If there is something critical like "credit card dispute" or "does not like being called sir" that anyone dealing with the ticket may need to know a "pop up" or highlighted section that jumps out may be nice. Since we have a prepay policy and sometimes a corporate customer does not have to do so, if we have done business before, this would be helpful…

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I know these examples make sense for the Ticket, but just so you are aware you can work around this by adding a popup like this to the customer (it will affect all their tickets):

    http://feedback.repairshopr.com/forums/165658-general/suggestions/7107593-pop-up-reminders

    Setup a custom field type “popup” on customers, then on a customer you can add a note and it’ll popup once per browser session to remind you – even when just viewing a ticket.

  20. Customer Purchases Custom Fields

    It would be great if the Customer Purchases included custom fields options like the tickets do. We really want to use this feature but need to ensure our employees are able to collect certain information regarding the purchase.

    13 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
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