It would be cool to hover over the Ticket number and get ticket info
I like it! What would be the most important?
+1 this but i'm out of votes. most important being password and most recent update on ticket
Spencer Pous commented
I like this!!
Adam Carpenter commented
It would also be useful to display the last/most recent update that has been made to the ticket.
Also, due date
Just like a little peak inside the ticket. Maybe the initial issue along with phone number. We used custom fields a lot for locations of laptops and desktops, passwords, what nots. That would be nice too
Something like this