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Mileage Tracking through Field Jobs

Don't know if it would even be possible but it would be a great feature to be able to track the mileage from your central office location to each field job per technician. We have several onsite technicians that we reimburse for mileage and it would be very efficient to just be able to pull up a report on their mileage each week etc.

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    Nancy Sabino shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminTroy (Founder, RepairShopr) responded  · 

    What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?

    A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.

    Let me know in the comments..

    30 comments

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      • Brett Smith commented  ·   ·  Flag as inappropriate

        It would be nice to have this built in, but here is what I have decided to do for now:

        -I created a new inventory item called "Miles Traveled" with a description of "On-Site Service: date", a price of $0 (I don't charge for local travel), and a product category of "Note"

        -Each employee is expected to record their mileage as soon as they arrive onsite before going into the customer's office.
        -They open the ticket and add a new line charge "Miles Traveled" and change the word date to the current date then enter a quantity of the number of miles they just traveled.

        -Then at the end of the month I run the "Employee Sales and Commission Report" filtering the Product category of "Note"

        It's a bit of a kludge but it works.

      • Patrick Fogle commented  ·   ·  Flag as inappropriate

        That would work for places with a single vehicle, but if we have multiples how can we designate the driver and truck number in the report?

      • Duleep Pillai commented  ·   ·  Flag as inappropriate

        When checked last time, I was told that it should get at least 75 votes to be considered. Any progress?

        Thanks!

      • Duleep Pillai commented  ·   ·  Flag as inappropriate

        Would love to have this. We are new to RS and is finding very difficult to track mileage. I need to pull up the mileage every 15 days so that it can be reimbursed.

      • mike commented  ·   ·  Flag as inappropriate

        Was about to suggest something like this when I found this one already proposed.
        Currently I use the address link to bring up Google Maps then input our shop address for directions and use the mileage listed there to track it.

        Would be great if this was automated somehow whenever we set up a field job. Pull mileage somehow and add it to a techs account in some way.

      • Wayne commented  ·   ·  Flag as inappropriate

        Have a look at https://www.mycartracks.com/ - It allows you to easily track times and mileage from an android phone. I use it constantly and simply extract times/mileage at the end of the day by reviewing my progress throughout the day.

        It would be great if we could assign a ticket start & stop action to automatically capture times and mileage for a specific ticket.

      • Matthew commented  ·   ·  Flag as inappropriate

        I currently use MileIQ and it's great. It would be nice to have it integrate into RS. Not to hijack this thread, but I feel like this is closely related to mileage tracking as well. Since the google maps data is already in there, it would be great to have travel time calculated between appointments and have that time "ear-marked" as part of that appointment.

        Say you have an appointment from 12-1 and the calculated time from that appointment to the next is 1 hour, it would make the appointment at 2-3 show 1-3 in our calendar, but 2-3 to the customer.

        Too many times have I had my employee's schedule back to back appointments, and not account for 30+ minutes travel time.

        I've also posted it as a separate idea @ http://feedback.repairshopr.com/forums/165658-general/suggestions/17208917-account-for-travel-time-in-calendar

      • Mark Swanson commented  ·   ·  Flag as inappropriate

        +1 for this idea - tracking mileage outside of the psa is messy and prone to errors. It would be great to run a report for this. Currently we created a google form with start/stop times and mileage that gets entered and emailed to service coordinator. If repairshopr added just another field to the mobile ticket notes entry - arrived / leaving / field notes and mileage I think that would work as long as it went somewhere where it could be aggregrated weekly or monthly-

      • tbgsav commented  ·   ·  Flag as inappropriate

        A field on the Invoice for total miles, then a way to pull a monthly, quarterly report would be most excellent.

      • Nancy Sabino commented  ·   ·  Flag as inappropriate

        Yes ours to do

        Also, one of my techs just brought up that it would also be beneficial if we could manually add in the miles if there is a day that is too complicated for example, we have an assigned day that we go do backup swaps for 10 clients in one day so to be able to go in there and say this say was 70 miles total... not sure if that throws a wrench in that but be able to have that manual entry be included in the report as well.... like opt out of the calculated miles when necessary to include a manual entry.

      • Daniel Prince commented  ·   ·  Flag as inappropriate

        That's a great idea, I would use that for field jobs all the time. Make that integrate into the mobile app and you got something good!

      • Dave Feist commented  ·   ·  Flag as inappropriate

        Yes that would be perfect, maybe have a blank line to put in a custom address. Being a one man shop and not having alot of stock, i have to grab stock from local stores. maybe a checkbox with that blank line so we could check it if we needed to add extra travel for supplies for that job or extra trips.

      • AdminTroy (Founder, RepairShopr) commented  ·   ·  Flag as inappropriate

        @traci/@nancy - do all your relevant "appointments" in repairshopr have a valid address on them that we could use to automate google maps with?

        That would be a requirement for the report to work..

      • Traci McMahan commented  ·   ·  Flag as inappropriate

        I would be ecstatic to see a report like this. It currently takes me 1-1 1/2 hours every pay cycle to calculate 4 technicians mileage for reimbursement costs and we just added a 5th tech. If I was able to run a mileage report for each tech, that would save me an enormous amout of time each month.

      • Nancy Sabino commented  ·   ·  Flag as inappropriate

        So currently that's how our techs calculate their miles... the basically do a google maps from our office to that location and then do a point to point thereafter BUT quite frankly if that saves them 30 minutes - 1 hour every week to calculate then that would definitely work!

      • Nancy Sabino commented  ·   ·  Flag as inappropriate

        If you could integrate with a mileage tracking company that would be wonderful also... especially with your app becoming more robust... maybe it could be added to the app?

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