Douglas Bradshaw

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  1. 50 votes
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    under review  ·  15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    I just switched to Labtech and would love to see this happen.

  2. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    I am surprised I am the only one that wants this.

    Douglas Bradshaw shared this idea  · 
  3. 72 votes
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    planned  ·  25 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    Is this still planned? looks like it was requested in 2014 and marked as planned in 2015. Still would be nice to have.

  4. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  5. 5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  6. 2 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    I am out of votes so I just approve

    Douglas Bradshaw commented  · 

    This would be nice! We have several clients like this too. e.g: Count offices. We take care all of our local county offices and each has their own budget and wants invoice that way, however they are all paid by the county treasurer. It would be nice if they send it all on one check to pay the parent account and the invoices paid for each office.

  7. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  8. 12 votes
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    under review  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    This also needs a log of changes in case someone makes a change that was not intended.

    Douglas Bradshaw commented  · 

    Yes, Autosave, but have a history log of changes. At the least make it so when you edit multiple fields you can press save on one to save them all, or a save all button appear next to save.

  9. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  10. 27 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    DAmn I am out of votes!! Recur without proration billing sucks

  11. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    With the new scheduled reports I would think this would be possible.

    Douglas Bradshaw shared this idea  · 
  12. 64 votes
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    12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw supported this idea  · 
    Douglas Bradshaw commented  · 

    Here is the design guidelines for the Office365 webhook
    https://docs.microsoft.com/en-us/outlook/actionable-messages/card-reference
    Using this you could add Teams integration very easy.
    You could even allow the @Mention to come through on teams. This would be awesome. We could setup a teams channel for private notes, then when we mention a tech by name it will notify them on that channel. We could carry on that conversation in teams.

  13. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    This is important. My votes are all used but I support this. However I feel that invoices should not be assigned a number until charges are applied. Have gaps in the invoice numbers is bad but having them out of chronological order is just as bad.
    My accountant wants us to keep all $0 invoices just so there are no gaps. but $0 invoices do not sync to QB.

  14. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
  15. 13 votes
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    under review  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    This is an ongoing frustration and I have a great suggestion to solve.

    When doing a Estimate there needs to be another option rather than convert to invoice.
    Perhaps Send to charges. At this point it would bring up a screen listing items with checkboxes to for in stock. Non inventory items that are not in stock then go to parts orders.

    I don’t like to invoice the customer until the work is done or when I go onsite. So if there are special items to order I have to create part orders. Then sometime the estimate gets converted to an invoice and double charges them.

    I have had items go to a ticket when creating a ticket from an estimate, but I usually have a ticket first.

    Douglas Bradshaw commented  · 

    What would be nice is to have on the estimate a way tell the estimate that it would be a special order, giving you more fields like URL and then putting it on the parts order when the estimate is approved.

    Douglas Bradshaw supported this idea  · 
  16. 31 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    It would be awesome if you could have a drop-down menu with the list of staff members that you can select via checkbox to email a internal comment to. then have the ability to let them respond to the comment in the email and have it come right back to the ticket and notify the staff member that send it via email then they in turn can respond and so on. This would be great when having a conversation about a ticket.

    Douglas Bradshaw supported this idea  · 
  17. 3 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 
    Douglas Bradshaw shared this idea  · 
  18. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    May I recommend that your move your votes here

    http://feedback.repairshopr.com/forums/165658-general/suggestions/7721709-automatically-apply-credits-to-invoice

    This feature is pretty important and your 3 votes would make this other request 18.

  19. 6 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw commented  · 

    I was just going to ask that we make it so I can create store credit for a customer on a reoccurring invoice. This seams like the way to do it.

  20. 0 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Douglas Bradshaw shared this idea  · 
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