General
3766 results found
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Customer Badges next to Customer Name always
I would like the ability to selected which Customer Badge to appear next to the customer name. In the customer list, everywhere. In our case it tells us the level of service they have and it would save time not having to go into the customer page to see it. Ability to add that column or just a setting for it to always be persistent for the client name anywhere.
1 vote -
Process Compliance
Is there any way, we can setup operating procedures in repair shopr and have employees sign up and compliant....
1 vote -
Z-Report (its not completed)
I think what many of the previous ideas about the Z-reports were referring to, is that there is no way to record the final adjustment (bank drop) after counting down the register.
Example, Z-Report for day 1 shows 340 in cash sales and 200 in credit card sales. 240 in cash goes into the cash bag along with closing zreport. Day 2 person 2 comes in to open finds 40 in the till. Opens the till and goes about her day. When the accountant picks up the cash from the safe there ia $60 missing. There should be 100 left…
1 vote -
Option to Make customer required on POS transactions when no ticket exists. Customer comes in and buys something off the floor.
It would help our busy cashiers from forgetting to capture customer data if there was a way to require a customer be added when an item is purchased out of inventory when no ticket exists. We want to use marketr for sales but we can't seem to get the cashiers (myself included) to remember to add them
1 vote -
Print from ipad
I have had a horrid experience trying to no success to print invoices on the field. All of the other options work great except printing from an iPad. Why is that”
1 vote -
Rule to stop Zero invoice
We have a tech that constantly Zero's out Invoices. Is there a feature to assign to the individual to stop this access?
1 vote -
Faster way of making attachments visible under Customer login
, ie: change multiple at a time... check box which attachments to make visible
1 vote -
Date and time a part was added to a ticket
Having the time and date recorded for when a part is added would be helpful. Also the user who added/created the part.
In the drop down, where the discount/cost can be added and adjusted.
1 vote -
Better documentation of the software.
I need just simple documentation of the software. If you have a problem, their isn’t any quick references nor resolutions available. I have googled, checked YouTube and have finally sent message to the company. But I know it will be several days before I get a response. My problem is simple and not rare! Please document your product for users.
1 vote -
In worksheets, when a long worksheet is created with multiple field types, the app re-orders the list
Creating a worksheet, I have let's say a list "V 1" through "V 15" all as text fields to allow manual entry of data. In the web page, it is exactly what I need! Perfect, love it! If I open up the same ticket on the App on android, tablet, iPhone, or an iPad, I get different shufflings of the data. It does not stay in the same order on the App. It would be amazing if this could be looked at, especially cross operating systems. I use macs and Windows. The mobile technology would be great for the check…
1 vote -
Recurring Customer Invoices- automatically adding reason for not charging tax
As I create a recurring customer invoice, I would like to be able to set up a non-tax reason code to appear automatically on the invoice instead of having to select it every time. For example, if a government agency is billed every month and it is tax free, I would like to have the reason code (govt./non-profit) to appear on the invoice without having to go in and manually check the code every time.
1 vote -
More options (length of subscription) for subscribing via Recur module
I am assuming the Recur module is developed by RepairShopr, I honestly can't find any info about the developers of this integration specifically. I'm suggesting adding more options (other than just Monthly) for customer's self-service subscription pages for Kabuto Packages.
This is a fantastic feature, that, for us at least, has had essentially no impact on customer's self-servicing a managed service package. Almost all of the dozens of managed service packages we've sold have been for yearly subscriptions. I think psychologically, home users don't want to have to deal with anything tech-related more than once a year. And they prefer…
1 vote -
You should make the ticket dashboard a tab since I go there constantly
It would really help to have the ticket dashboard a tab to easily get to it
1 vote -
It would be nice to have better printing and quickbooks integration for Macs
Since I'm gonna be paying $99/mo I would really like to print locally from my Mac easier and have my Mac quickbooks online or desktop integrate better . It seems like you are mainly geared to windows ?? Im still in the tryout mode so maybe I just haven't found everything yet .
1 vote -
Different color letters on invoices. The white page with the grey writing is very hard on the eyes
Continue using the white page but change the letters colors to black or blue. They grey is hard on the eyes and makes me strain my eyes.
1 vote -
Send estimate details to ticket
Sending estimate direct to invoice doesn't work for us. It's like having a ticket inside a ticket in a way. Converting estimate to ticket is something, but I would really like to be able to send all costings to the ticket the estimate is already connected to.
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1 vote
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go back to how invoices were before, or at least give an itemized invoice.
Recently, had a customer who made a $25 deposit which created an invoice then when project was finished he owed an additional $85. Since we gave him a copy of the invoice for the deposit and we gave him a copy of his finalized invoice it looked like he paid a total of $135 instead of just $110. The final invoice only showed a payment and charge of $110 not a breakdown of the $25 deposit and the $85 additional charge leading the customer to think he was charged more than he should've been and leaving us confused and wasting…
1 vote -
Show Ticket Charges on Customer Portal for Approval.
I have to create Estimates, then tie those to Tickets. I have clients that bring in 50 systems at a time, and its so much easier to just add charges to my tickets and see them right there. Rather than creating an estimate that links, then having an estimate just never go away. Maybe I am doing something wrong, but why cant a customer just go into their portal and see ticket charges and approve them.
1 vote -
instead of saying "Delete All!" in the bulk delete, it should just say "Delete # items" or "Delete".
instead of saying "Delete All!" in the bulk delete, it should just say "Delete # items" or "Delete".
1 vote
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