Show Ticket Charges on Customer Portal for Approval.
I have to create Estimates, then tie those to Tickets. I have clients that bring in 50 systems at a time, and its so much easier to just add charges to my tickets and see them right there. Rather than creating an estimate that links, then having an estimate just never go away. Maybe I am doing something wrong, but why cant a customer just go into their portal and see ticket charges and approve them.