General
3766 results found
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Vantiv CC Identification
Vantiv does not show the last 4 numbers on cards in stored credit card list. This can be problematic if a customer wants to charge something to a specific card on file if they have more than one on file. Need to show the last for or be able to name the cards.
1 vote -
We sell items on several different venues and would like a popup when selling the item in store to trigger a popup to let me know to ajust
We sell items on website,ebay, amazon, esty, ect and would like a popup when selling the item in store to trigger a popup to let me know to adjust inventory there.
1 vote -
Ability to add manually added item to inventory at time of creation
many pos systems offer this feature as time saver. Instead of having to perform inventory operation twice; a rough draft of the inventory item can be optionally created from the point of manual add at the invoice/register level. This would obviously need to be limited by role so that only an authorized employee can opt to add to inventory.
creating this feature saves time and becomes a huge productivity booster. One key boost in productivity is more accurate inventory as it removes the Ill do it later, after which, later never comes.
Additionally, this can be made even more versatile…
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New appointment feature
Please look into adding a feature where I can schedule a meeting appointment with several individuals from a single client organization. Maybe a drop down that shows my client organizations and another drop down where I can select the names of the client meeting attendees. This would also allow the attendees to add the appointment to their calendars. Thank you!
1 vote -
Alphabetize issue types
Please add feature to auto alphabetize issue types. Thank you
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in ticket automations you can setup automatic actions etc. It would be good with invoices if you could get it to automatically email the inv
It would be good with invoices if you could get it to automatically email the invoice and payment receipt to the customer once its paid. so i dont have to select email each time, im sure its only a simple toggle switch you could add to invoice preferences.
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Credit Card Minimum
Don't allow charges less than a specified amount to be paid via credit card.
1 vote -
add a search feature for tickets in the android/IOS app.
I know you can filter tickets by 'All tickets' or 'filter only mine'. But it would be super awesome if you could also add a search to this tab section too please. :)
1 vote -
General UI improvements
1) Higher contrast text for displayed fields: light blue text on white background is difficult to read. Suggestion: all black text, and break up sections with visible boxes on screen.
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add notes from time log
When entering time later on a ticket in the View Log area, it would be great to have a check box to put the comments in the Notes area as well.
1 vote -
Portal setup email
When I create a portal login for multiple people within an organization, it emails the appropriate user I setup, but in the body of the email, it does not use their name, rather, it uses the company contact. Can you guys fix this to that it user each unique name "Dear XXXX"
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1 vote
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Hidden info in Manual Items for Esitmates
When creating an estimate, sometimes I will add an item that I don't want to put all of the specifics in. This helps if we do the leg work for a custom build and we think a client might go buy the parts on their own after we research it for them. So we might put 2gb Graphics Card $119. It would be nice to have a spot we could put the exact model of the item that the client can't see, and other info. The work around is to put this in the "Tech Notes" But it would be…
1 vote -
SMS Customer Ticket Update From Within App
I would like to see the ability to SMS customers within the app and enable SMS settings when you creat a ticket along with the email update as you can on the web site.
1 vote -
Access Full Customer Info Within The TIcket On App
It would nice to have the ability to access the same items by clicking on the name of the customer within the ticket as you do from the customer tab within the app
1 vote -
Auto Fill Address From Within The App
It would be nice to be able to have the app auto fill the address within the app as it does from within the browser.
1 vote -
Enable SMS For Customer For New Tickets Within App
When you create a new customer within the app it would be nice to be able to enable SMS and have the SMS sent to the customer when a new ticket is created as it does when you create a ticket in the web browser.
1 vote -
Requesting Store Stock group option for secondary group.
We use RepairShopr to track a lot of store stock repair progress as well. We were originally going to create an additional location, but obviously that increases the monthly fee. So instead of a "Store Stock" group option could be added so we can separate our store stock repairs from customer repairs, that would be extremely helpful.
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Back and Forward Arrows for Reviewing Notifications
In the notification center, while reviewing notifications, maybe have forward and backward arrows to review notifications quickly. In addition, when clicking on to review a notification, when clicking delete, instead of going back to the first page of notifications maybe go to next newest notification (if starting from an older notification) or the next oldest (if starting from a newer notification).
Maybe make this an option in preferences for those that want this functionality and for those that don't.
1 vote -
Ticket Tabs like Chrome Tabs in Ticket Dashboard
We now use RepairShopr for all company tickets.
It would be great if we could see the ticket dashboard with tabs like chrome tabs that are based on the ticket type.
So In-Shop, On-Site, Remote Support, etc. ticket types would be categorized using tabs.
Could still have the default tab to show all tickets or a unique search.
This would be one small way to make RepairShopr a little bit better, which is already a great product!1 vote
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