Michael Johnson

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  1. 27 votes
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    Michael Johnson commented  · 

    This would be nice. I also would like the ability (like Ryan seems to want) to disable the automation entirely so it doesn't have to hijack the status of the ticket. I think we could effectively check our notifications (especially if you have slack set up for notifications) and get rid of this automation and actually save time.

    Instead of changing the status. Having some other form of flag on your ticket indicating something has changed since you (as the assigned tech) have last looked at it would be better in my humble opinion.

    I previously made a suggestion to that effect: https://feedback.repairshopr.com/forums/165658-general/suggestions/38737486-making-updates-notifications-obvious-on-each-ticke
    (I sadly just removed 2 of my votes from this linked suggestion so I could put three votes on this thread)

    Michael Johnson supported this idea  · 
  2. 1 vote
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    Michael Johnson shared this idea  · 
  3. 2 votes
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  4. 16 votes
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    Michael Johnson commented  · 

    My other use for this would be to automatically run my payroll reports. But repairshopr is already missing the date range I use for payroll. So I have to use the custom date range each time I run reports.

    I run my payroll every other Thursday, and I run reports for the two complete weeks before that. Each report I run for payroll would include Sunday through Saturday for both weeks on the payroll. (so my reports don't include the Sunday through Thursday of the week I'm running the report) So if you could add an auto-date-range option for people like me as well, that would be appreciated. I'm sure it's not the easiest thing to do though.

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    Michael Johnson commented  · 

    I 100% agree. This is needed.

    Like for sales tax, I want it to auto e-mail to my accountant every month.
    I would like for it to run on the first of the month (or late at night on the last day of the month), and I need it to give me data for the entire previous month.

    Right now, my only option is to run it on the last day of the month (or toward the end of the month) because it grabs data from the month it runs in.

    Plus, it seems to run in the morning. So it might not grab all of the data from the month if I run it on the last day of the month. It might leave off the sales for the last day of the month if it runs too early.

    (I think I could maybe get it to run on the last day of the month that is... Or would it just run on the 30th, and not the 31st should a month have one? And what about February? I don't know. Haven't tested it yet.)

    Michael Johnson supported this idea  · 
  5. 5 votes
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael Johnson commented  · 

    I like this idea. Would be handy for our reporting. My accountant gets nervous when we don't charge sales tax for things, and likes to know the reasons why.

    Michael Johnson supported this idea  · 
  6. 7 votes
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    Michael Johnson supported this idea  · 
  7. 36 votes
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    under review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael Johnson commented  · 

    Great idea! I'm all for better time tracking.

  8. 1 vote
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    Michael Johnson commented  · 
  9. 50 votes
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    Michael Johnson commented  · 

    I think something like this would be very useful. Although I haven't explored any of these third party scheduling programs.

    I think IN ADDITION to this, if repairshopr could flag hours on timesheet reports if the employee worked hours outside of this schedule, or if the employee was scheduled to work but never clocked in.

    It would also be great if this helped repairshopr to put a bold reminder in front of employees, reminding them to clock in (if they're using the software and not clocked in) especially during their scheduled work hours. It really would be **AMAZING**.
    =)

    And hopefully this does not add an additional fee to repairshopr to add in this functionality. ;)

    Michael Johnson supported this idea  · 
  10. 9 votes
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    Michael Johnson shared this idea  · 
  11. 4 votes
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    Michael Johnson commented  · 

    Yes Please, I assumed this was already a feature and I was looking everywhere for it.

    It only makes sense if you can snail-mail an invoice to be able to snail-mail an estimate. I'll be looking forward to the next step.

    Thank you guys for all your work!

    Michael Johnson supported this idea  · 
  12. 22 votes
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    under review  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael Johnson supported this idea  · 
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    Michael Johnson commented  · 

    I think I like this idea. I would like the ability to have check boxes next to problem types so I could select multiple problems for some computers.For instance, if a computer had a DC Jack Broken PLUS broken plastics PLUS virus infection PLUS a known bad hard drive

    Albeit, this computer probably wouldn't be worth fixing, but it would be nice to have a specific recording of the problems it was checked in for.

  13. 31 votes
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    under review  ·  5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Michael Johnson supported this idea  · 

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