General
3764 results found
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Allow the capture of a picture for asset tags management
Allowing the asset tag option to be able to access the camera so instead of hunting down and entering these long numbers, a simple picture would show all this information.
1 vote -
Push notification
Push notification. Push notification for windows 10 and or chrome just like chrome pushes out a notification for Google calendar
1 vote -
Issue with the app iOS 10.3
Whenever I tap in the search bar RS does this awesome crash and close
1 vote -
Customization
It would be awesome if I could create a back up of my repair shop or set up so that I may be able to possibly start a new one tweak it see if it works better and if not start over from my back up if this is possible I have no idea how. Also would be nice if I could hire somebody from RS to do a set up or customization
1 vote -
Confirm before post
Please have the app confirm before posting to the public or private comments giving you yet a second opportunity to back out more at it. Sometimes when typing on your keyboard whether you do it fast or slow you can very easily slip up and post before you're done or accidentally posting publically when intended to be done private. It would also be greatly appreciate it if when you tap in the box to type if the screen would adjust so that you could see what you were typing even if it is a pop out window so you can…
1 vote -
Generating report options ..
When generating a report involving any type of sales number information it would be nice to have a drop down option in the report to select if you want the results displayed as "Cash Basis" or "Accrual Basis".
1 vote -
point of sale items using form
when using point of sale with form as barcodes do not always work you have to clear complete line before you can reenter item - if this does not work its ends up repeating item and then you have to clear the whole lot and start again as you can not always remove one item as the bin line does not work - very annoying
1 vote -
Email dormant customers
Add the ability to send an email to any customer that has not had an tickets created for a period of time.
I want to send an email to all customers that have not used us for 12 months.
I know I can do a blast after 12 months of closing a specific ticket, but this will not achieve the same result as they may have had another open ticket with us.
1 vote -
warn on reply to blank email, or disable reply-to-customer
We occasionally start tickets for phone-only customers, then reply from ticket without noticing it's going into a black hole. A warning would be handy, or disabling the reply-to-customer box if there's no email for it to go to :-)
1 vote -
change the way the Vendor list in Inventory opens
at the moment you have to click on it and then scroll to the vendor you want, it should be like all other fields that let you start typing the name and it jumps to it.
1 vote -
bump a ticket
Hey guys, I've been using Repairshopr for a few days and I want to love it. The problem I'm facing is that some of my projects go on for a few days, or we have to chase users and they say 'I'm busy call me next week" etc, etc.
My question is how do I schedule, bump, hide a ticket so that it will re-open or a reminder will go off to come back to it. My current ticket list is massive and a lot of these are just waiting.
I know that some of you use it and it…
1 vote -
Make customer profile page customizable
Current design it's not intuitive. Tickets/Invoices/Estimates are on two sides of the page. Make the page dynamic and able to move those groups to wherever the user wants on the page.
IE: I want Tickets/Estimates/Invoices to flow from top to bottom in the left column.
1 vote -
Save Payment receipts and or email them directly to customer
As of now i have to download the receipt, save it locally, then upload it to the attachments on the Customers page.
1 vote -
Use barcodes for adding charge on app
It would be great to be able to use barcode on the app when adding a charge to the customer ticket. On the app it lets you search the item by typing it's name. Would be great to be able to use the barcode function the app already has in it.
1 vote -
Lock Estimates (from editing) that are approved / declined...
Locking an estimate from being edited after it's been approved / declined; would be advisable. Similar to a invoice being locked.
If a change needs to happen; then the estimate needs to be either cloned or UN-Approved/Declined.
We run into situations where a customer may approve an estimate; and then someone goes and changes / updates items in the estimate after approval... making it very difficult to track changes.
This would be helpful.
There seems to be a somewhat similar request here:
1 vote -
Link to invoices in messages
For example, when we get notifications that invoices have had a late fee added, link to that invoice in the message.
1 vote -
New Customer "Create estimate" option
When you create a "New Customer", besides the "Create Customer" and "Create Customer With Ticket" buttons. I would also like to see "Create Customer with Estimate"
1 vote -
Editing Private Comment Update Drop Down Menu Items
In the private comment section, there is an update drop down menu. I would like to suggest being able to edit that drop down menu to add more items like "Testing" or "Pricing" so It would be more clear in the comment section, rather than scrolling through trying to find what comment is what. Because sometimes there are customers who have long lists of comments and a tech may need to sift through all the comments in order to find a previous pricing options list discussed before hand. I don't know I think it may be more convenient.
1 vote -
C.O.D.
I would like to have the option of a Cash On Delivery for invoices.
1 vote -
Update invoices and make appointment all from the app.
I would like you be able to update my prices and quantity all from the app. Also It would be so convenient to be able to make appointment. Being able to update the quantity on the estimate or invoices.
1 vote
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