General
3766 results found
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Allowing products to be in multiple catagories
It would be helpful if products were able to be listed in multiple categories as many of our parts and accessories are compatible with several handsets.
1 vote -
Make it so we can see whether an email is delivered and/or read. This is possible on the back end per Naomi @ RepairShopr.
Make it so we can see whether an email is delivered and/or read. This is possible on the back end per Naomi @ RepairShopr. We should be able to access this info also.
1 vote -
Allow upper limit on auto-charging card on file
Allow for an upper limit on what can be auto-charged to credit card on file.
Example: Customer says we can auto-charge their card for their monthly service agreement so long as it is under $1000. To accommodate that, we have to proactively view all the misc charges to make sure it won't exceed that. If it does, we have to either email them prior to it going out and give them an approx cost, or pause the recurring schedule.
This is another situation where having invoices created as drafts would be super helpful (and I'd prefer to see that done…
1 vote -
Articles for check-in with labels
During the checkin process have a section or even a "Custom Field" that enables you to add specific items that the customer is checking in with their computer. This list should be able to dynamically expand but just adding another line. Upon checking in the computer a label for each item in the "Articles for Check-in" area should print.
This way every item that a customer leaves with you can be labeled and tracked. For instance a laptop charger, USB dongle (mouse or wifi), bag or carrying case, external hard drive, etc.
Then if you implement a check out procedure…
1 vote -
"Search All Things" - Wiki
It would be helpful for the "Search All Things" box to search for Wiki's that are attached to a customer.
1 vote -
Add Phone Servie vendor support
Could you please add Crexendo to the list of integration features. They are a hosted VOIP solution.
1 vote -
Reorder "Email Rules"
Can we have a way to reorder the Email Rules? Small issue, but right now they only stay in the original order that we enter them, so domain names are all over the place, we have to search to see where they are in the list instead of them being organized alphabetically for instance.
1 vote -
Inovice Aging Historical Report
It would be very helpful if this report could also be historical and not just at the time of request ie at the end of a month 28/2/17. This way an accountant could look at the report during March 17 (or later) and know what the balance was at that date. It is a critical report in terms of reconciling Sales/Debtors at month end.
1 vote -
Remove part pricing visibility on Tickets for Techs
We would like the ability to remove the visibility of part pricing in whole for certain security groups, specifically our technicians on tickets.
1 vote -
General notepad/to-do list on the home page.
I would really like to have an notepad for taking general notes and creating to-do lists, which is not assigned to a customer and without any due date. Just a place where I, as admin, can jot things down and delete them at will. Preferably it can be placed on the home page, right after or before the Reminders list.
1 vote -
The late fee should only apply to the remaining balance, not to the original total.
The late fee should only apply to the remaining balance, not to the original total.
1 vote -
I would like to see the Mobile App have a Employee Clock in and Clock out feature.
My techs take company vehicles home. Having them clocking in via the app would save wear and tear not to mention gas on equipment, not having to have techs have to drive all the way back to the shop just to clock in.
1 vote -
customer sort
I would like to know if you can add sort by customer first name on the website. All I can find is ticket sorting. On the app you have it sorted by first name and listed by first name.
Thank you for all of yalls work with repairshopr keep up the good job and not change what you are doing now.1 vote -
Inventory!
<3 you. I'd love to be able to assign different item prices for different distributors. Since we get some screens from china, and some from domestic distributors. so i might have some iphone 5 screens that cost us $11, and some that cost us $15. When making POs, invoices, etc, I'd like to know for sure which costing screen went into it (the phone, the PO) without having to make 12 different inventory items. #thelittlethings
1 vote -
estimate notification of email response
it would be very helpful if a notification similar to the leads button would be available for the estimates email responses. presently we have no way of knowing that someone has responded or sent an email for an estimate without looking/searching
1 vote -
QuickBooks payment methods
can you try to better match your payment methods with QuickBooks payment methods? For example, instead of your Credit Card, add Visa, Mastercard and American Express so they can be linked to the corresponding in QB. It would provide more accuracy for accounting. Right now, I have to link your "Credit Card" payment method to "Debit Card" in QB. Kind of broad...
1 vote -
Customizable phone type
Hello!
It'd be great to have one of the drop down phone types be customizable (like mobile, home, custom... [enter]) --this way people could discern between named members of a family, noting temporary numbers, and other specifics without having to refer to ticket notes (or guessing and hoping).
1 vote -
Updating Prices when cloning Estimates
When cloning the estimate on the screen where it asks what customer to clone to we would like 2 options (with current setup)
1.) a check box to have it update to current pricing
2.) Follow-up check boxes to base it off Retail or Wholesale Pricing (or more if the additional pricing its programmed in off of other feedback posts)The reason for this especially in Computers is the fact that pricing changes weekly or even biweekly (memory for instance). We keep our "prefabs" or custom PC builds that are ready to go in estimates and sell them at the…
1 vote -
compiled invoices
Sending a statement to our clients is great. However, some of our clients have requested a compiled invoice statement which will break down all of the charges for the month. Example
6 iphone 6 LCD repairs - $xxx.xx
10 iphone 5S LCD - $xxx.xxThis would allow them to see what they are paying for a lot easier than matching invoices with statements.
1 vote -
Show item photo in inventory list view
Its great that photo's can be added to items in inventory however it would be nice to have the first photo or option to select "main photo" which would display has a thumbnail in the list.
This would make it much easier to find items, especially for new staff.
1 vote
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