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  1. warrenty tracker.

    We would love to be able to generate a computer id (linked to customer ID) Print off a computer ID label and list all the parts and when and where they were purchased.
    The date the computer system was built and sold and wth what warrenty. Also showing in real time what warrenty is remaining.

    6 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Deployed – visit /warranty_templates to see it in this beta form.

    If you are in your products and you add a warranty to it, it will create warranties when you add that product to an invoice.

    Hope that makes sense :)

  2. print a job id on a label to stick to devices.

    print a job id on a label to stick to devices. We currently use this with our old software and it means that laptops chargers etc cannot get lost or confused. We use a dymo lable writer and it works great.

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there – we have this feature, it’s a setting you can enabled called “Customer Barcode” – it makes a dymo-sized label on the customer detail screen. Let us know if that works for you

  3. Enable an API

    If customers want to book a repair via our website, it would be great if we had the ability to pass these details straight to Repairshopr so that new tickets (and maybe invoices) were created automatically.

    Even better still, would be the ability for this to happen; and our customers to be able to print the job sheet, so that we can identify the machine once we receive it.

    17 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Twitter Integration

    I would love to see twitter integration for social media marketing. Plus, a field to add customer twitter names in the customer contact.

    Additionally, before I came across website I was strongly considering creating a web based app to do the exact same as this site does. I still want to do something similar, but you guys have this wrapped up and I'm definitely subscribing. However, I would definitely like to know if you guys would like a volunteer on your team. I would love the opportunity to be involved with this great app, and would love to help make…

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We just added Customer Custom Fields which now allows you to add a field for recording Twitter accounts for your customers. We’re not currently planning a Twitter marketing tool since companies like HootSuite handle that so well. Thanks for making this suggestion!

  5. add barcodes to invoices and tickets

    make it so you can scan an invoice or ticket to bring it up on the website

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Paypal payment button to invoice emails

    add a simple pay with paypal button to invoice emails if the put an email in the admin settings.

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pages for parts

    Page off the parts screen to limit each page to 50 or so entries.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make emailable/printable statements for customers

    Make it so with one click we can generate statements for customers and email them out or print them.

    1 vote
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    completed  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a "Leads" section

    and be able to put a contact form like a quote form on our website.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Google App Option

    It would be nice if you can integrate this web app with Google app. Please try and look into it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I completed the basic integration of a google calendar, you can play with the settings to turn it on – I’ll post on the blog with instructions soon.

  12. time clock

    Allowing the admins to edit the time clock stamp of their employee or delete the time clock stamp.

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey guys – this feature is there – do you have an edit button next to the records?

    If not – maybe add yourself as a “timelog admin” in Administration, Users, that box is there so you can have supervisors able to modify records without making them a real administrator.

  13. create some sort of middle-ground pricing.

    I'm starting up my computer repair business (again). I love the 30 free tickets a month but what happens if I get busier in 3 months and have 40 tickets? There's no in-between pricing - either 30/free or over 30/$99 per month. Just a thought.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Integrate a bar code to the invoice system

    It would be awesome to have a bar code integrated , i happen to have some code on it. if you would like it just email me.
    Its from mymeejoo.com , I had bought their tracker but they didn't finish it.

    5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sort Options

    Would like to sort by Ticket #, Customer, Date Created, Status, Problem Type, or Last Updated Please!

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. non-tax invoice

    System seems stable, although a bug was found: when you go into the invoice settings after creating the invoice and setting the invoice non-taxable doesn't remove the tax from the invoice.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Currency Options

    I think that there should be an option to change currency. I live in Pakistan and one US buck = 97 Pakistani bucks. It can get rather too cumbersome to keep calculating from US to PKR and PKR to US$

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add an Inventory Quota

    Need an editable field for specifying expected amounts in inventory. If the Quantity drops below this then it will turn red.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This feature has been there, the field is called “reorder at” – just put a number there, that number will cause the red background highlighting.

  19. Add problem to new ticket form

    When you are creating a ticket it could ask for the problem on that screen, so it isn't 2 steps to create a proper ticket

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make tickets auto print on creation

    It would be a great time saver if tickets would auto print just after creation

    13 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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