General

  1. AutoPrintr for Mac

    Please make AutoPrintr work on the Mac. We have an entirely Mac-based shop and now that Google Cloud Print is being discontinued our only option is to manually print PDFs for everything which is very time consuming and severely disrupting to our workflow.

    40 votes
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  2. Yubikey as additional 2FA

    Will you please add the ability to use a Yubikey as an additional 2FA option

    16 votes
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  3. Allow us to change a note type after it is entered, public to private and vice-versa

    As the title says, it would be REALLY helpful to be able to change a note's type after it is entered from private to public and back. Right now, we have to delete the note and recreate it which is time-consuming, but if other notes have been entered then it is out of order and confusing.

    Along with this, it would be VERY helpful to be able to edit a note too. I understand that there are security concerns about other techs editing another's note, but this could be easily mitigated through a permissions system that only allows a person…

    54 votes
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  4. Conditional Logic in Forms for Tickets or Worksheets

    We do several types of work which requires different information to be recorded based on the task.
    I'm looking for a solution to build conditional logic in forms added to tickets or built with the worksheets added to the ticket.

    With conditional logic in forms, we can ensure that people using the form will only answer the questions that are relevant to their submission by showing specific fields based on their answers to other questions.

    8 votes
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  5. Give more attention to feedback site

    This feedback site needs more attention and moderation from the developers. I've just been browsing through people's ideas, and so far I've flagged like 4-5 different spam posts, the earliest of which was from October 2020. It leaves the impression that RepairShopr staff aren't really paying much attention to feedback.

    11 votes
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  6. Enable Product Upsells on the Add/View Charges Screen

    Enable Product Upsells on the Add/View Charges Screen because it is more useful there than on the invoice screen

    35 votes
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  7. Parts Ordering - Order multiple parts at once

    Hello, I would very much like to see some sort of option to make ordering multiple parts at once easier. Its very bulky and clunky to hit the parts order button, go thru it all hit order and then have to go thru the drop down click the parts order button again.... rinse and repeat.

    I would really like to see an 'add another part button' at the bottom of the Parts order screen, this will stream line the process. It will also make it easier to determine how many parts were ordered from 1 place or another. We may…

    11 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Easier Access to Online Portal & Easier Online Payments - Credit Card

    We noticed an issue that has not only caused us issues, but is very confusing for customers. When customers want to log into their online portal, the only way they have access to this is the online portal link at the bottom of an email. You cannot go to repairshopr.com, or in our case, <insert store name>.repairshopr.com and have them sign in. Or at the very least offer 2 options when signing in: Users of Repairshopr and Portal Users/Customers. Otherwise the entire system is clunky and not user friendly.

    Another nice to have we have come across is the fact…

    1 vote
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  9. Add the ability to pause time tracking

    Add the ability to pause time tracking instead of just ending.

    4 votes
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  10. Bin location labels

    I'd like to have the ability to print off a label for each bin location. With that, the possibility to scan a bin locations bar code and perform a cycle count on everything within the bin

    5 votes
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  11. can you do a app for sage so we can intgrate the invoices to sage

    can you do a app for sage so we can intgrate the invoices to sage like xero

    3 votes
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  12. Look into allowing custom fields for phone numbers

    I know there are fields for office, mobile, other, etc.
    It would be nice to have a custom field where we can title phone numbers accordingly.

    1 vote
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  13. Integrate with Square Terminal (Square's newer all-in-one device)

    It would be absolutely amazing if RepairShopr could integrate with the Square Terminal via their API. I'd love to be able to hit 'Take Payment' on an invoice in RepairShopr, and have the Square Terminal wake up and prepare to accept a payment for the invoice total.

    It would be much better than the existing Square payment flow in the RS Lite mobile app, which in my experience never really works anyway.

    7 votes
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  14. Ability to Sort the Open Ticket Dashboard by the Ticket Number

    I have lot's of tickets at any one time. It would be really nice to be able to sort the open ticket dashboard by the Ticket ID number.
    Since you require it to be an integer this really shouldn't be hard to do.
    Thanks for considering my request.

    2 votes
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  15. Microsoft OST to PST Converter | Convert OST to PST

    To convert OST to PST a lot of users search for a picture-perfect way. Various reasons are here that initiate users to convert OST to PST; the leading is, PST files are relaxed to port and accessible. Here, by this blog, we will apprehend how to convert Microsoft OST data to PST via an OST converter.

    OST files get sync frequently when it re-connects with the MS Outlook client. OST files can't be unnatural easily by any outer situation like exchange server crashes, exchange mailbox deletion. But on the opposite hand, the PST stores the info on the disk drive…

    3 votes
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  16. Document attachments in Vendor Detail

    It would be helpful to be able to attached documents in the Vendor Detail section. We could then add pdf price lists etc. for easy review.

    3 votes
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  17. Give the ability to change the name of the tech on outbound emails to clients

    For privacy reasons, some people do not want their First and Last name displayed on their company emails.

    3 votes
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  18. Customer Assigned Inventory

    I'd like the ability to assign an inventory item to a specific customer.

    Background: Customer purchases and pays for 10 laptops. We order, receive and hold stock until the customer is ready to use them, usually for new starters.

    1 vote
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  19. Need a way to schedule a client for the same day of every month, without having to schedule it one by one

    There needs to be a way to schedule a client for many appointment. I have clients that I do monthly visits for and I like to schedule them out for a year at a time. Inputting this 12 times for multiple client gets very tired sum. Please include a drop down box that say every week, every two weeks, every three weeks, monthly. This would make life so much easier.

    3 votes
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  20. Time Sheet Reporting - Schedule

    The time sheet report is great, however it would be good if we could add a schedule to it.

    We send the report to our accountant every Monday morning for the previous week. It would save a lot of manual work if I could set an email address for the report to be sent automatically at a set time.

    IE - Previous week time report sent to XXX at 9.00am every Monday morning.

    3 votes
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