MikeD

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  1. 6 votes
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      3 comments  ·  General  ·  Admin →
      MikeD commented  · 

      When an invoice is paid and when a communication is added to the log are the two which are really missing from the notifications. Cant be that much code to have them go to slack channel??

    • 73 votes
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        45 comments  ·  General  ·  Admin →

        We are still holding off on this, it would be great if we could also find a partner/integration that can do one-time payments easily that support EMV that would could build into the POS – and not only the recurring invoices.

        MikeD commented  · 

        Not sure what the attraction to Gocardless is.
        Adyen offer same services and lots more. They are worldwide now, full API and rates are cheaper than any I have found. They do recurring too.

        We've been a happy customer using terminals in our store for 4 years ore more now.
        They have excellent and prompt support too.
        Full documentation is online for integration.

        MikeD supported this idea  · 
        MikeD commented  · 

        Adyen are excellent at providing an API for card payments and then sell several different card terminals. We use one with Revel POS currently in the UK. There rates seem very decent too. Another one is iZettle, they offer card terminals for use in the UK and provide reasonable processing fees, they get better the more you spend of course.
        We could not consider switching from our current POS and ticketing system until RS had a proper integrated way of taking cards over the counter.

      • 181 votes
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          49 comments  ·  General  ·  Admin →
          MikeD commented  · 

          Just having our own templates which we can create from scratch and pull in tags from all the other templates would be a great start! :)
          This would allow folks to create their own custom forms and add them to the print button, or somehow integrate them to the Topaz too?

        • 11 votes
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            3 comments  ·  General  ·  Admin →
            MikeD supported this idea  · 
            MikeD commented  · 

            It appears you cannot use tags from one template on another template?
            i.e. I wanted to use some invoice tags, {{invoice_date}} on the intake form.

            I was doing this as I wanted to make a custom template and using the intake form as a kind of spare.

          • 6 votes
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              4 comments  ·  General  ·  Admin →
              MikeD commented  · 

              Its also not helped by the fact that the location field is a free text box. When you have several locations it only takes somebody to type the location wrongly or with a space and a new location s created. Ideally it needs a drop down of pre-set locations.

            • 38 votes
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                7 comments  ·  General  ·  Admin →

                Just for clarification, we have multi-location inventory but this suggestion is to make it more granular “per-location” to have different settings per locations as far as what’s tracked/etc.

                MikeD supported this idea  · 
                MikeD commented  · 

                This would be good. But the inventory needs better handling of BIN locations.
                The BIN locations should be a choice from a drop down list, not a free text field.
                If the desired BIN location does not exist, then an option to create it should be presented.

              • 13 votes
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                  3 comments  ·  General  ·  Admin →
                  MikeD supported this idea  · 
                  MikeD commented  · 

                  Ditto, we use Ticket Issue Type for warranty and non-warranty repairs. I need to do a search for all warranty type.

                • 9 votes
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                    1 comment  ·  General  ·  Admin →
                    MikeD supported this idea  · 
                  • 136 votes
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                      34 comments  ·  General  ·  Admin →
                      MikeD commented  · 

                      There is a new REST API for the newly released "Appointment Scheduler" for AASP's. It would be super cool if we could get GSX customer appointments going direct to RS :)

                      MikeD commented  · 

                      Jason Schofield, are you on the FB RS group? I'd like to ask you a few Repairshopr questions from an AASP perspective.

                      Alan H, are you able to hook Troy up with GSX / API access for testing?

                      MikeD commented  · 

                      As an AASP I'd definitely consider paying some extra to see this kind of integration.

                      MikeD supported this idea  · 
                    • 1 vote
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                        1 comment  ·  General  ·  Admin →
                        MikeD commented  · 

                        Actually, I checked this and it seems that some are correctly imported, others appear as å (alt-a) character.
                        So
                        17" MacBook Pro

                        will turn in to

                        17å MacBook Pro

                        However, this is not consistent! Cant upload screenshot here by the looks of it.

                        MikeD shared this idea  · 
                      • 13 votes
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                          4 comments  ·  General  ·  Admin →
                          MikeD commented  · 

                          I agree. I'd like to run RS on a Mac at our Apple Store. I don't want to run a pc, just so I can run a topaz signature pad.
                          Having a dedicated iPad or android tablet which receives the signature line and terms and conditions from the browser running RS would be great.
                          Thanks!

                        • 12 votes
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                            1 comment  ·  General  ·  Admin →
                            MikeD supported this idea  · 
                          • 65 votes
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                              21 comments  ·  General  ·  Admin →

                              Hey there -

                              Can you just sign up for a free surveymonkey account and put the link in a Marketr campaign?

                              My feeling is this already works, and we probably don’t need to build anything

                              MikeD commented  · 

                              Problem with the free surveymonkey account is its not possible to see who posted the survey.

                              MikeD supported this idea  · 
                            • 40 votes
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                                10 comments  ·  General  ·  Admin →
                                MikeD commented  · 

                                We have an inventory of about 400 items to import soon, is there a way round this?

                                MikeD supported this idea  · 

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