I suggest you ...

Add notifications for incoming communications.

When adding a manual entry to the communications log, for instance a phone
call, visit etc, there does not seem to be any way to send this to slack
using the notifications?
Is it possible to add this please?
I'd like everyone to see there is a notification in the slack room.

6 votes
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  • MikeD commented  ·   ·  Flag as inappropriate

    When an invoice is paid and when a communication is added to the log are the two which are really missing from the notifications. Cant be that much code to have them go to slack channel??

  • Seby Bell commented  ·   ·  Flag as inappropriate

    I was just thinking about this yesterday as I was adding a note for a call to a customer. I don't use Slack, but it would be nice to have some quick and intuitive way to see a communication log for each customer.

  • alex commented  ·   ·  Flag as inappropriate

    Great idea, this may have a trigger in automations but I haven't seen it.

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