I suggest you ...

Custom "Signature Forms" for additional Agreements, Waivers, Authorization Forms, etc.

I'm not doing thorough explanations or mock-ups anymore. Basically a way for users to setup custom terms and conditions, similar to the built-in default “Intake Form” for things like:

Managed services contract and conditions
Recurring credit card billing agreements
Third-party services authorization form
Equipment trade-in signature paperwork

I know just about every shop is still using paper for at least a few documents. For shops like mine, this amounting to literally hundreds (some months just over 1,000 for us) of papers that are manually tracked/organized. I know ideally all of these docs would be uploaded to RS, but that takes too much time. It would be hugely helpful to have these docs generated/signed/filed in RS from start to finish.

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Ryan (CTO, Pinellas Computers) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
under review  ·  AdminTroy (Founder, RepairShopr) responded  · 

We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.

We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.

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  • account commented  ·   ·  Flag as inappropriate

    This is very important solution, we also need to ask for some particular authorisations regularly. Possibility to create the additional form and attach to customer / ticket, would be kind of relief !

  • SemiCircuit commented  ·   ·  Flag as inappropriate

    @troy.

    Ive said it before and i will say it again. Under gpl, you can purchase the bulk license of wpesign/approveme and integrate and distribute to all subscribers. Perfectly legal under gpl.

    Then you only need to make an easy api integration between wpesign app and repairshopr for document creation, distribution and storage/link with repairshopr. WordPress is already the officially supported website.

    Users would then be able to create and manage their own signature forms and signing devices which massively eases the support required from your coders for managing both the code and the hardware pertaining to esign

  • Mark commented  ·   ·  Flag as inappropriate

    Seriously, can you please reply to this post, and let us know if this is or not still planned?

  • Svein S(Total Repairs) commented  ·   ·  Flag as inappropriate

    I just want to build on every ones ideas and add how this would be a great feature for my repair shop and how i imagine it to work.
    Sometimes on an order we need the phone longer then expected and we offer our customers a phone they can borrow and use until we are finnished with theirs. In this scenario our customers need to sign a form with certain terms they need to follow when they are borrowing a phone from us.

    When the customer have signed the form we scan it and add it to the order. But i would like to save the paper and time and be able to do this in repairshopr. I can image that in a ticket there is a button to a a custom signature form. Then add the one i need for different scenarios and have it signed on the signaturepad. There is many other ways this can be used so i hope this is a planned feature for the future.

  • Andrew Hall commented  ·   ·  Flag as inappropriate

    Was the new beta that didn’t provide anything real beneficial (that I can see), the roadblock for getting these mission critical items completed?

  • James Moore commented  ·   ·  Flag as inappropriate

    Hey Troy,

    Out of curiosity, what is the big feature that this was behind? I'm just wondering if that roadblock has been finished yet.

    Best,

    James

  • Ryan (CTO, Pinellas Computers) commented  ·   ·  Flag as inappropriate

    Anxiously waiting on this for: Residential VIP contracts, Business MSP contracts, Lease HW Agreements, Stored CIM Payment Authorizations, Equipment Rental Tracking, etc.

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