harvey mindel

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  1. 37 votes
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    under review  ·  9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel supported this idea  · 
    harvey mindel commented  · 

    Troy Can we do this for 2018?

    harvey mindel commented  · 

    Troy - its been a while. What would it take to make this happen. I know your super busy but I'm still hanging on a prayer. Maybe if you have 20 minutes I could show you how we do it in our current pos that we want to dump for repairshopr :)

    harvey mindel commented  · 

    We are solution providers but it doesn't mean we want to give away the recipe. Imagine I want recommend a backup strategy which might consist of a ish hdd a backup program and maybe even some labor for on-site setup. I dontvreally want the customer to see how much they are paying for the drive, the software and labor individually. If so they can go online and buy it themselves for $10 cheaper ... Instead, we insert a subtotal underneath, and a package on top. Once it's a package we can see our total cost and add a margin. When the customer sees the quote or invoice they see the items with no individual pricing just the package price.

    Like when we quote a custom built pc... Or server All the line items appear but just the total pc price is shown.

    harvey mindel shared this idea  · 
  2. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel shared this idea  · 
  3. 12 votes
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    planned  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel supported this idea  · 
    harvey mindel commented  · 

    Its very nice that we can create an estimate/invoice/ticket and see the cost of an inventory item on the screen. However we need to be able to add multiple items (including labor) and see our total cost vs profit on the screen. We quote complex goods and services every day and we are in business for a profit. We must be able to review cost vs profit throughout repairshopr. I saw this was planned. Do we have anything definitive in the works?

  4. 26 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel commented  · 

    I'm in favor of integrating password management with Repairshopr. Keep it simple and secure. Track revisions, and make sure clients cant access it through the customer portal.

  5. 197 votes
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    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel commented  · 

    As an MSP we charge our customers in a variety of ways. Some customers pay $95/hr for remote suipport. Some $75/hr for remote support and some pay $0 because of their contract. We need to be able to set item sale price by customer or by customer type. This way it will be constant and techs wont have to guess.. Same holds true for onsite hours and bench repair hours...

    harvey mindel supported this idea  · 
  6. 84 votes
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    57 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everyone – we have added the “Sync to QuickBooks Online” bit for beta_testers, if you are not a beta tester currently, you will get this feature in a couple weeks. We are not accepting new beta testers at this time.

    For those of you that are beta testers, please visit QuickBooks settings in RepairShopr and select your Accounts Payable account for PO’s to sync to in QB and let us know here in the comments what feedback you have for it!

    Thanks!

    harvey mindel supported this idea  · 
  7. 6 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel supported this idea  · 
  8. 3 votes
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    harvey mindel commented  · 

    you already have this logic on some reports.

    harvey mindel shared this idea  · 

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