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harvey mindel

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  1. bundling or packaging items on the fly

    37 votes
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    9 comments  ·  General  ·  Admin →
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    harvey mindel supported this idea  · 
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    harvey mindel commented  · 

    Troy Can we do this for 2018?

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    harvey mindel commented  · 

    Troy - its been a while. What would it take to make this happen. I know your super busy but I'm still hanging on a prayer. Maybe if you have 20 minutes I could show you how we do it in our current pos that we want to dump for repairshopr :)

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    harvey mindel commented  · 

    We are solution providers but it doesn't mean we want to give away the recipe. Imagine I want recommend a backup strategy which might consist of a ish hdd a backup program and maybe even some labor for on-site setup. I dontvreally want the customer to see how much they are paying for the drive, the software and labor individually. If so they can go online and buy it themselves for $10 cheaper ... Instead, we insert a subtotal underneath, and a package on top. Once it's a package we can see our total cost and add a margin. When the customer sees the quote or invoice they see the items with no individual pricing just the package price.

    Like when we quote a custom built pc... Or server All the line items appear but just the total pc price is shown.

    harvey mindel shared this idea  · 

  2. Issue Type should be mandatory when closing a ticket.

    1 vote
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    0 comments  ·  General  ·  Admin →
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    harvey mindel shared this idea  · 

  3. Add Integration with Password Management (lastpass?)

    34 votes
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    7 comments  ·  General  ·  Admin →
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    harvey mindel commented  · 

    I'm in favor of integrating password management with Repairshopr. Keep it simple and secure. Track revisions, and make sure clients cant access it through the customer portal.

  4. Automatic Customer Type Discounts - "Membership" Perks

    228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

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    harvey mindel commented  · 

    As an MSP we charge our customers in a variety of ways. Some customers pay $95/hr for remote suipport. Some $75/hr for remote support and some pay $0 because of their contract. We need to be able to set item sale price by customer or by customer type. This way it will be constant and techs wont have to guess.. Same holds true for onsite hours and bench repair hours...

    harvey mindel supported this idea  · 

  5. Improve the Purchase Order system

    92 votes
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    58 comments  ·  General  ·  Admin →
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    started  ·  Rajesh Agarwal responded

    Hey everyone – we have added the “Sync to QuickBooks Online” bit for beta_testers, if you are not a beta tester currently, you will get this feature in a couple weeks. We are not accepting new beta testers at this time.

    For those of you that are beta testers, please visit QuickBooks settings in RepairShopr and select your Accounts Payable account for PO’s to sync to in QB and let us know here in the comments what feedback you have for it!

    Thanks!

    harvey mindel supported this idea  · 

  6. Arrange Tickets Reverse Chronologically

    6 votes
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    2 comments  ·  General  ·  Admin →
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    harvey mindel supported this idea  · 

  7. Add csv or print to pdf to all ticket lists invoices estimates and leads.

    3 votes
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    under review  ·  1 comment  ·  General  ·  Admin →
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    harvey mindel commented  · 

    you already have this logic on some reports.

    harvey mindel shared this idea  · 

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