Aron Bert

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  1. 20 votes
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    under review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert commented  · 

    LogMeIn is a great tool and to be able to merge notes and history to a specific ticket would be excellent. Especially because they offer the mobile support option as well for cell phone repair.

    Aron Bert supported this idea  · 
  2. 140 votes
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    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

    Aron Bert supported this idea  · 
  3. 30 votes
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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert commented  · 

    It does make it hard to explain to a customer with credits that you have to manually apply them when they get a recurring invoice.

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    Aron Bert commented  · 

    Yes this would be great for customers that pre pay annually

  4. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert shared this idea  · 
  5. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert shared this idea  · 
  6. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 248 votes
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    55 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.

    We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.

    Aron Bert commented  · 

    It would also be nice to have a customer signature option online for estimates as invoices and intake forms have.

    Aron Bert supported this idea  · 
  10. 23 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert commented  · 

    I agree, sometimes you go to a customer and perform work on-site then get back to close the ticket and they get a SMS saying we can schedule a time to deliver the PC since we are an on-site repair company.

    Aron Bert supported this idea  · 
  11. 9 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert supported this idea  · 
  12. 211 votes
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    30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert supported this idea  · 
  13. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Aron Bert supported this idea  · 

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