General
3764 results found
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We have several techs and office personnel. I need to be able to have the non-tech personnel not show on the online scheduler. In other word
We have several techs and office personnel. I need to be able to not have the non-tech personnel show on the online scheduler. In other words, when using the online scheduler, unless a specific tech is specified, then the calendar will show availability when there is none because it is pulling from the RS calendar of all personnel, tech or otherwise. I know we can specify who is a tech and who is not in the Security Groups but this doesn't seem to work for the online scheduler. Or maybe have an option for the user to pull down a…
1 vote -
Create Custom Tabs with iFrame option
It would be a nice feature if we could configure a custom tab up top- ideally if we could embed another site in iFrame. This way we could keep more of our business items under one pane.
1 vote -
Add Shipping destination on estimate and invoice
we would like to be able to add shipping destination on invoices and estimates
1 vote -
photo
it would be nice to make more then one photo public at a time so it will be faster when you need to make 10 plus photos public
1 vote -
change the way you look at tickets under an account
When looking at an account, there is the list of all tickets under the account. When you click on "view all" it only pulls up the tickets for the current location you are in. It should pull up all of the tickets, not just the ones for the current location.
1 vote -
Website Integration
Website integration adapt to screen size of device website is being used on.
Better Device icons for website widget icon in .PNG file format
Repair Shopr app integration with Magic jack business to receive text and calls work in app.
1 vote -
Make Worksheets Emailable
It would be great to be able to send worksheets in an email as an attachement without having to print them to PDF and upload them to the ticket first.
1 vote -
Email private comments to a ticket?
Would like the ability to email comments to a ticket but as a private note.
Using the method mention in this url (i.e. subject= TICKET:TicketNumber, etc.);
https://feedback.repairshopr.com/forums/165658-general/suggestions/6373753-tech-ticket-comments-via-email, creates the comments as 'public', and with a type of 'contact'.The default seems to be a 'contact' type with a public note.
Any suggestions?
1 vote -
make signature boxes in dark mode more noticeable
make the signature boxes stand out more in dark mode. can be hard to distinguish where they are on the screen.
1 vote -
1 vote
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Add a Way to Disable from Stockout Report
It would be really helpful if there was a way to disable items from the stockout report. Inventory piles up after a while, and we've gotten rid of a lot, but going through one-by-one in Inventory is time consuming and can be somewhat frustrating.
1 vote -
1 vote
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Filter Tickets Numerically when assigning Estimates/Invoices to Existing Tickets
When you want to assign a estimate or invoice to an existing ticket, you click on Edit and then click on the drop-down list to choose an existing ticket. Some of my customers have hundereds of tickets and currently the existing tickets are not in any logical order and it is near impossible to find the correct ticket. If this could be a searchable field or at the very least placed in numerical order it would make this process way faster. Many times we duplicate similar estimates when presenting the customer multiple options but need to assign the duplicated tickets…
1 vote -
Print a list of tickets with a certain ticket type
I would find it extremely useful to be able to print the list of tickets with a certain ticket type, for example, I would go into 'Tickets' where I have a saved search which will only show me tickets marked as 'New'. I would LOVE to be able to just click 'print' and have that list as a hard copy. Thanks, Tommy
1 vote -
Saved Customer Search NOT operations
There does not appear to be an easy way to create a customer list (with the intention of creating a Marketr mailing list) that is "All customers EXCEPT ______".
We have a simple customer variable that indicates an RMM customer, and I would like to email all customers who are not enrolled.
1 vote -
1 vote
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Send serial numbers on invoice to quickbooks
In RS I have an invoice and the description of product fields lists serial numbers if the item has serial numbers. When this invoice is sent to QBO it does not include the serial numbers in the description. Please add the serial numbers to the description.
1 vote -
1 vote
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"Search all things" sorting
It would be much more useful if this sorted in reverse chronological order rather than forward. If I start typing "dell" to look for a recent ticket, a list of the very first Dell computers I worked on years ago is not useful.
Same would apply to Customer, Leads, Invoices and all other fields that show in the search.
1 vote -
Asset Type editable for more than one asset type at a time and have it update the already existing assets of the asset type edited.
Asset Type editable for more than one asset type at a time and have it update the already existing assets of the asset type edited. We have a large number of asset types and this isn't quite geared to our industry so we have a lot of trial and error.
1 vote
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