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3764 results found

  1. Tickets and sorting options divided more clearly

    Tickets, invoices, and the sorting options aren't separated very clearly, making it hard to read across the line on one item or find a sorting option

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  2. Add date of charge to pending ticket charges report (including CSV)

    I (try to) use the pending ticket charges report as part of my billing process, but not having the dates of the charges (esp. in the CSV) is a bit frustrating, and such an easy thing to add. Why is that info missing from the report?

    1 vote
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  3. Descargar base como archivo

    buen día, seria buena opción que se pudiera descargar la información de mis clientes en una base de datos para poder exportar a otros archivos.

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  4. Refurbs/Outside Vendors

    in our business we need to send some parts out for repair by outside vendors. These are parts in our inventory and we would like to be able to remove it from inventory, ship to the vendor and then receive it back in when the repairs are complete. We would also want to attached any part certifications to the part. I want to be able to pick the vendor it is being shipped to and it should be trackable.

    Currently Repairshopr doesn't have this function. I would like to see this area upgraded. I would also like to see the…

    1 vote
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  5. Lead Update

    I love the new UI, even though I held onto the old one until it was drowned. I am suggesting that we put the delete option as one of the main buttons instead of having to click the ... Then delete. The new update added one extra click. Not too major but still helps with combing through them a little faster.

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  6. Shared hours on invoice

    Give the ability to attach, two or more techs, to the billable hours in invoice.
    So in reports it shows that the two or more techs have the same billable hours for that one invoice. Avoids having to have each tech add $0 hours to the invoice to get credit for the work.

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  7. Add a warning when renaming custom customer fields that warns the user that by renaming the field, existing data is hidden/deleted.

    The only way to restore the data is to restore the exact original name of the field with spacing/capitalization which if you do not know beforehand can be anxiety inducing. I only found that information out after finding previous suggestions, and it is listed at the very bottom in bold on the custom ticket field article. I got lucky that support was able to find the original field name for me which allowed me to recover but you should not rely on luck and there are a lot of ways that could have been a big big problem. Better to…

    1 vote
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  8. Report Found Records

    Simple: Whenever I perform a search, have RepairShopr tell me how many records have been returned. Example: When I search my inventory for "SCREEN" I want to know how many results are reported.

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  9. do not sort by location for account tickets.

    Currently, when I pull up a customer account, it shows all the tickets for the account. If there are more tickets than can be displayed, it prompts to "show additional." When you click that, it should show all the tickets for the account. Currently, it only shows the tickets for the location you are signed into, and not every single ticket for the account.

    1 vote
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  10. Allow customer to edit their own details

    It would be handy to allow customer to view/edit their own customer details from the portal so they can correct or update details if and when they change. May allow them to make changes that RepairShopr admins are then alerted to and approve/decline?

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  11. Make inventory item cost a percentage of retail sale price

    We sell prepaid phone topup vouchers. Often, they are a fixed price and that's no problem. We also have ones where the customer tells us the dollar amount they want added and that number can be anything.
    Would like the ability for that particular line item, to have the cost reflect a percentage of what that sells for.

    Presently, if the top up is $50, it shows in sales reports as a profit of $50 (because cost is reflected as zero), where, in fact the profit is like $1.20.
    If this idea is already possible, please direct me to where…

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  12. Add manual price adjustments and manual items in the iOS app

    It’s really annoying not being able to adjust prices on the iOS app or add manual items.

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  13. Add support for looking up UPC codes on iOS app

    I would like to be able to add something to an invoice in the iOS app by serial number, UPC code, or item number. It’d make it much easier.

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  14. Have RS app timeout to top menu after a set time period of time

    Have the RS app timeout to the top most menu level after a specified time. This is to protect other customers information so it is not sitting there when a different customer walks up to the iPad after they/we have been using it for check-ins/check-outs.

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  15. Customize Calendar Start of Week

    It would be grat if we could show the weekly view of the calendar to go from Monday to Sunday as that is how our weeks run. The first day of our work week is Monday and wee just switched to being open seven days a week instead of six. Sunday is now a day for appt booking. It would be of great value to use to show the weekly calendar to go from Monday to Sunday instead of Sunday to Saturday.

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  16. Candid emails for estimates and emails.

    There should be a way to send candid estimate and invoice responses, it would save a lot of time.

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  17. tickets opened and resolved on Z Reports

    It would be awesome to see a "Tickets Opened" and "Tickets Resolved" on each daily Z Report. Or maybe even just a way to customize the Z Reports with some more information.

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  18. Add Deposits to IOS app

    We charge a $50 diagnostic fee and use an iPad pro as our pos and check in kiosk and take those fees via the app

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  19. Still need better sales reports !!!

    I can't just get a simple 12 month comparison of sales figures with Gross and Net for each month listed out and yoy with side by side numbers. frustrating....

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  20. Web APP UI Enhancement Idea

    I find it kinda crazy keeping track of all I am doing with browser tabs. My idea is a crazy web app that allows you to have multiple tickets open in one browser tab (or create a chrome app that launches in another window) Much of the design idea comes from NinjaRMM. I will send a screenshot of Ninja as an example. What I would like is a bar on the left side of the screen that has a list of all the ticket/customers you have open. Allow you to close them or pin them as you want. This can…

    1 vote
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