Spencer Pous
My feedback
24 results found
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15 votes
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36 votes
An error occurred while saving the comment An error occurred while saving the comment I think this would be great. We used Locqus Field Management before switching to RepairShopr. It was great for the field, but lacked all the customization that we needed. But I would like to have the field tracking again!
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8 votes
We will probably not add a spiceworks integration.
An error occurred while saving the comment Really nothing on this one?
An error occurred while saving the comment +1 for MSP feature
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18 votes
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121 votes
What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?
A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.
Let me know in the comments..
An error occurred while saving the comment +1 for MSP feature
You could integrate with MileIQ or one of the mile tracking through cellular phone companies.
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20 votes
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29 votes
Hey all-
So if you have a customer with 100 assets, you have to manually link them all? When they create a new one, it’s not linked – and you have to go link it?
Would it be better to have a contract cover all assets without having to select them??
An error occurred while saving the comment +1 for MSP feature
Also the ability to add multiple assets per contract
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7 votes
An error occurred while saving the comment +1 for MSP feature
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185 votes
We recently added multiple addresses, more to come.
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An error occurred while saving the comment +1 for MSP feature. I have seen this asked for and sent you an email about it a year ago. I have customers with 50+ properties. It would be nice to have a listing of all these properties and the tickets associated with each. So we can lookup the customer by name, one of there properties and see all notes that have gone on at that location.
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24 votes
I like it – thanks Ryan
Sounds like based on comments it needs to be (another) setting..
We’ll think about this further.
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7 votes
Probably the wrong type of API for us to do on a whim, maybe if this gets some votes.
We’ll keep watching!
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23 votes
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An error occurred while saving the comment Yes Please! I make updates when I get back to the office from the field often. Don't want customers to get texts at 9-11pm.
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9 votes
An error occurred while saving the comment +1 for MSP feature
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0 votes
An error occurred while saving the comment +1 for MSP feature
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6 votes
I think the new SLA feature will give you this
An error occurred while saving the comment +1 for MSP feature
We assign techs to customers. Unless they are out of town or absolutely swamped, they take care of their assigned customers.
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0 votes
An error occurred while saving the comment +1 for MSP feature
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2 votes
An error occurred while saving the comment This would be great! My receptionist is lazy or "forgets" to check this info!
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20 votes
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6 votes
What if instead of “skip receipt” checkbox, we just never print a receipt if the payment date field was changed? That generally means you are entering a payment that didn’t just happen that moment, like a mailed in check..
Thoughts?
Not excited about adding more fields, keeping the interface simple is what we receive the most feedback about in general.
An error occurred while saving the comment yes! This is needed.
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4 votes
An error occurred while saving the comment What help desk services are you guys using?
I would love to see integration for time clock/more with AutoMile. They have an API and great solutions for GPS fleet tracking. Please add integration. This is great for MSPs.
http://userguide.automile.com