Spencer Pous

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  1. 12 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous shared this idea  · 
  2. 26 votes
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    under review  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    I would love to see integration for time clock/more with AutoMile. They have an API and great solutions for GPS fleet tracking. Please add integration. This is great for MSPs.

    http://userguide.automile.com

    Spencer Pous commented  · 

    I think this would be great. We used Locqus Field Management before switching to RepairShopr. It was great for the field, but lacked all the customization that we needed. But I would like to have the field tracking again!

  3. 8 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    Really nothing on this one?

    Spencer Pous commented  · 

    +1 for MSP feature

    Spencer Pous shared this idea  · 
  4. 18 votes
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    under review  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous supported this idea  · 
  5. 102 votes
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    32 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?

    A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.

    Let me know in the comments..

    Spencer Pous commented  · 

    +1 for MSP feature

    You could integrate with MileIQ or one of the mile tracking through cellular phone companies.

  6. 81 votes
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    32 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This is more like, additional people can subscribe/follow for updates right?

    You can’t “assign” something to more than one person..

    Would “follow” with notifications get you what you are after?

    Spencer Pous commented  · 

    +1 for MSP feature

  7. 17 votes
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    under review  ·  5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

  8. 22 votes
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    12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all-

    So if you have a customer with 100 assets, you have to manually link them all? When they create a new one, it’s not linked – and you have to go link it?

    Would it be better to have a contract cover all assets without having to select them??

    Spencer Pous commented  · 

    +1 for MSP feature

    Also the ability to add multiple assets per contract

  9. 6 votes
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

  10. 16 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How should this work:

    A) We distribute the shipping/other fees across the items evenly when it goes to quickbooks

    B) You have a line item for shipping, and the expense goes there instead

    Comment to let us know

    Spencer Pous commented  · 

    +1 for MSP feature

  11. 159 votes
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    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

    Spencer Pous commented  · 

    +1 for MSP feature. I have seen this asked for and sent you an email about it a year ago. I have customers with 50+ properties. It would be nice to have a listing of all these properties and the tickets associated with each. So we can lookup the customer by name, one of there properties and see all notes that have gone on at that location.

  12. 19 votes
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    12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

  13. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

    Spencer Pous shared this idea  · 
  14. 17 votes
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    planned  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

    Spencer Pous commented  · 

    Yes Please! I make updates when I get back to the office from the field often. Don't want customers to get texts at 9-11pm.

    Spencer Pous supported this idea  · 
  15. 6 votes
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

  16. 0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

  17. 6 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

    We assign techs to customers. Unless they are out of town or absolutely swamped, they take care of their assigned customers.

  18. 0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous commented  · 

    +1 for MSP feature

  19. 2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous supported this idea  · 
    Spencer Pous commented  · 

    This would be great! My receptionist is lazy or "forgets" to check this info!

  20. 15 votes
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    under review  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer Pous shared this idea  · 
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