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Tyler

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4 results found

  1. Allow duplicate email address between customers

    167 votes
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    planned  ·  34 comments  ·  General  ·  Admin →
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    Tyler supported this idea  · 

  2. Ability to control how a Lead & hidden notes merge to a ticket.

    3 votes
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    0 comments  ·  General  ·  Admin →
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    Tyler shared this idea  · 

  3. Mileage Tracking through Field Jobs

    121 votes
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    35 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?

    A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.

    Let me know in the comments..

    Tyler supported this idea  · 

  4. The 100% PERFECT SOLUTION for having MULTIPLE Phone Numbers and Email Addresses instead of using SUB CONTACTS !!!

    185 votes
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    67 comments  ·  General  ·  Admin →
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    Tyler commented  · 

    I started using RS two weeks ago. I have many businesses that I take care of who's sub-contacts are also customers. One of the very first questions I asked support was how to deal with sub-contacts, and if I could like them to existing contacts somehow. As I'm importing over 2700 customers from Google Contacts & QuickBooks the usage of sub-contacts has made this process a total mess. Additionally with the inability to use multiple email addresses on a contact and for other contacts I'm forced to skip importing some of my customers.
    I came to RS from using a free and feature-lacking ticket solution called osTicket and it's contact handling was far superior to RS's methods in many ways.
    Your solution is a great idea and I really hope RS is working on implementing your ideas.

    Tyler supported this idea  · 

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