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Scott Rippy

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11 results found

  1. Turn Appointments Into Tickets

    6 votes
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    0 comments  ·  General  ·  Admin →
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    Scott Rippy supported this idea  · 

  2. Automatic adding of credit to customer account when refunding or purchasing from a customer for store credit

    24 votes
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    14 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    You can do this manually by adding a payment method called store credit, and refunding there like cash. Then manually increasing the customer credit on their edit page.

    We will be supporting this in refunds in the near future too!

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    Scott Rippy commented  · 

    As in a case today. I have wrong payment applied to an invoice. How would I handle taken the money paid on that invoice then apply it to the correct invoice.

    Option 1. Refund the payment from the wrong invoice to store credit. Then applied that payment to the correct invoice.

    Option 2. ????

    Scott Rippy supported this idea  · 

  3. Have customer sign off on estimates

    9 votes
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    1 comment  ·  General  ·  Admin →
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    Scott Rippy shared this idea  · 

  4. Warranty System / Assets

    25 votes
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    planned  ·  7 comments  ·  General  ·  Admin →
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    Scott Rippy supported this idea  · 

  5. Convert a Part Order to a new Inventory item

    10 votes
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    1 comment  ·  General  ·  Admin →
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    Scott Rippy commented  · 

    I was just trying to do this very thing. but can't vote on it.

  6. Integrate with Instant Housecall

    30 votes
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    Scott Rippy supported this idea  · 
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    Scott Rippy commented  · 

    We use Logmein Central. Teamviewer was too costly for us Housecall is good on too but cost. Ain't the object to keep the overhead cost down?

  7. Allow duplicate email address between customers

    167 votes
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    planned  ·  34 comments  ·  General  ·  Admin →
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    Scott Rippy supported this idea  · 
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    Scott Rippy commented  · 

    Somehow I think this is a great idea. I have clients with multiple locations and uses the same email on all of them.

  8. We already have asset tracking! Client are looking for subscription tracking as well.

    1 vote
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    Scott Rippy shared this idea  · 

  9. Creating Appointments after adding new customers

    1 vote
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    Scott Rippy shared this idea  · 

  10. Estimates created from the ticket screen should use parts on the ticket

    11 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    Scott Rippy supported this idea  · 

  11. Automatic Customer Type Discounts - "Membership" Perks

    228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

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    Scott Rippy commented  · 

    We have sales from time to time that offer 5 or 10 percent discount on all pc accessories. We need something like this to spend the checkout with RepairShopr. some of our customer are in social group in town. We give them a discount as well.

    Scott Rippy supported this idea  · 

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