Randon Trowbridge (Blue Thumb Technologies)
My feedback
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4 votes
Randon Trowbridge (Blue Thumb Technologies) supported this idea ·
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22 votes
I like it – thanks Ryan
Sounds like based on comments it needs to be (another) setting..
We’ll think about this further.
Randon Trowbridge (Blue Thumb Technologies) supported this idea ·
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206 votes
We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.
January 28th 2016
Hey everyone, we have a asset creation tool that APi's directly to Repairshopr. We made this because most of our work is via remote connection and getting the serial number is not as easy as flipping it over. However, if the computer does boot, you can use this tool to inject the customer asset into the ticket on the front counter. If you want to know more, email me at randon@bluethumb.tech or call my cell 813-716-3539.
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5 votes
Definitely planned, hopefully coming after some big Q1 projects.
We have a solution for this...
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25 votes
We simply use the serial or service tag as the unique identifier.
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45 votes
This is finally done!!! Thank you RepairShopr
Randon Trowbridge (Blue Thumb Technologies) supported this idea ·
I almost posted this same subject... I see its an old request, so any updates on if this is being worked on?
I hate that it current doesn't show the linked invoice to a ticket that is sharing an invoice with another. I current put a comment in saying that charges are on invoice #XXXXX... or something of that sort, but having the progress area show green with the linked invoice would be perfect.
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127 votes
Randon Trowbridge (Blue Thumb Technologies) supported this idea ·
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0 votes
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13 votes
Here are the variables
AVAILABLE TAGS:
{{account_address}}
{{account_city}}
{{account_email}}
{{account_name}}
{{account_phone}}
{{account_state}}
{{account_street}}
{{account_tech}}
{{account_url}}
{{account_vat_reg_no}}
{{account_website}}
{{account_zip}}
{{appointment_end_time}}
{{appointment_start_time}}
{{asset_name}}
{{asset_properties}}
{{asset_serial}}
{{asset_type}}
{{assets}}
{{customer_address}}
{{customer_address_2}}
{{customer_business_name}}
{{customer_business_name_and_full_name}}
{{customer_business_name_or_customer_full_name}}
{{customer_city}}
{{customer_credit}}
{{customer_custom_field_customer_type}}
{{customer_custom_field_preferred_contact_method}}
{{customer_email}}
{{customer_first_name}}
{{customer_full_address}}
{{customer_full_name}}
{{customer_mobile}}
{{customer_open_balance}}
{{customer_phone}}
{{customer_prepay_hours}}
{{customer_state}}
{{customer_unapplied_credits}}
{{customer_zip}}
{{disclaimer}}
{{estimate_date}}
{{estimate_disclaimer_template}}
{{estimate_line_items}}
{{estimate_number}}
{{estimate_paid_stamp}}
{{estimate_paid_stamp}}
{{estimate_subtotal}}
{{estimate_tax}}
{{estimate_total}}
{{gray_social_links}}
{{initial_comment_body}}
{{initial_comment_date}}
{{initial_comment_tech}}
{{intake_form_terms}}
{{invoice_disclaimer_template}}
{{invoice_line_items_table_no_tax}}
{{line_item_rows}}
{{line_item_rows_no_padding}}
{{line_items}}
{{line_items_unit_price_as_tax_inclusive}}
{{logo_100}}
{{logo_url}}
{{online_profile}}
{{online_profile_url}}
{{opt_out}}
{{opt_out_url}}
{{password}}
{{pay_with_credit_card}}
{{pay_with_paypal}}
{{problem_type}}
{{reply_above_line}}
{{signature_line}}
{{signature_line}}
{{tax_label}}
{{tech_bio}}
{{tech_name}}
{{tech_photo_url}}
{{ticket_barcode_string}}
{{ticket_creator_name}}
{{ticket_custom_fields}}
{{ticket_date}}
{{ticket_disclaimer_template}}
{{ticket_due_date}}
{{ticket_images_rendered}}
{{ticket_link}}
{{ticket_location}}
{{ticket_meta_details}}
{{ticket_number}}
{{ticket_problem}}
{{ticket_public_comments}}
{{ticket_subject}}
{{ticket_url}}
{{ticket_worksheet_tables}}
@Troy Mark this as completed.
I know this is late but I just searched for this question... but it is in repairshopr and the variables that can be used are here... repairshopr.com/templates/154576/edit
If that link doesn't work, check under templates, and when you click edit the variables show on the left
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20 votes
So did anyone ever get this to work or has it been planned to be worked on or did Troy find it won't ever work?
Forgive me if the answer is in here already, I glanced through the comments and didn't see an exact solution, I did see that Ryan had a solution of sorts,
We just moved from vonage to freepbx with twilio SIP and messenger... inbound works awesome, can't get outbound to work.
Let me know...
Thanks in advance
I agree, where is this, we put what pickup bin the computer is in the comments, but after a few more notes, that gets lost in the horde of notes.