Randon Trowbridge (Blue Thumb Technologies)

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  1. Pinned comments

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Randon Trowbridge (Blue Thumb Technologies) commented  · 

    I agree, where is this, we put what pickup bin the computer is in the comments, but after a few more notes, that gets lost in the horde of notes.

    Randon Trowbridge (Blue Thumb Technologies) supported this idea  · 

  2. Disallow marking Tickets as Resolved if Unpaid Invoice is Linked

    24 votes
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    15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Randon Trowbridge (Blue Thumb Technologies) supported this idea  · 

  3. Integrate with GSX, and TechDirect

    239 votes
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    61 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Randon Trowbridge (Blue Thumb Technologies) commented  · 

    Hey everyone, we have a asset creation tool that APi's directly to Repairshopr. We made this because most of our work is via remote connection and getting the serial number is not as easy as flipping it over. However, if the computer does boot, you can use this tool to inject the customer asset into the ticket on the front counter. If you want to know more, email me at randon@bluethumb.tech or call my cell 813-716-3539.

  4. Automated Assets

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Randon Trowbridge (Blue Thumb Technologies) commented  · 

    We have a solution for this...

  5. Asset Manager

    32 votes
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    under review  ·  5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Randon Trowbridge (Blue Thumb Technologies) commented  · 

    We simply use the serial or service tag as the unique identifier.

  6. Integrate Amazon as a parts distributor like iFixIt

    128 votes
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    under review  ·  16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Randon Trowbridge (Blue Thumb Technologies) supported this idea  · 

  7. Client Google scatter or location Map

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

  8. Outbound CID call tracking

    20 votes
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    under review  ·  34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Randon Trowbridge (Blue Thumb Technologies) commented  · 

    So did anyone ever get this to work or has it been planned to be worked on or did Troy find it won't ever work?

    Forgive me if the answer is in here already, I glanced through the comments and didn't see an exact solution, I did see that Ryan had a solution of sorts,

    We just moved from vonage to freepbx with twilio SIP and messenger... inbound works awesome, can't get outbound to work.

    Let me know...

    Thanks in advance

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