James

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  1. 173 votes
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    James commented  · 

    @Troy This has been planned for 2 years? I just ran into this road block when attempting to run a lab to bring our MSP division to RepairShopR. How am I suppose to bring in hundreds of seats and not allow dozens of techs track time? Seems like a foolish thing for a company wanting to be a PSA

  2. 1 vote
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  3. 1 vote
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  4. 22 votes
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    James commented  · 

    Yes I'm in the midst of how to sort out 5 pricing levels we have per product. Were currently having to do it all via excel sheet reference!

  5. 9 votes
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  6. 25 votes
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    James commented  · 

    Yes we could really use as well. For inventory sake, I use bundles to put parts and labor together. So if I want to sell the service online I am not even, sure how I would handle it.

  7. 2 votes
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    James commented  · 

    What ever happen with this? We desire PO for everything. We're having to keep track with a CSV right now for non-inventory

  8. 1 vote
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  9. 20 votes
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    under review  ·  34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    James commented  · 

    So just another request to elaborate on this. I'm not sure how complicated or possible it is on RS end.

    Could the outbound make a pop-up during/after the call for the tech to enter relevant notes about the call?

    Before I start this project, what does this do if someone generally uses the phone that's not related to RS?

  10. 42 votes
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