James

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  1. 141 votes
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    14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Planned means we want to do it, not that it’s scheduled for a dev to work on yet.

    Keep voting..

    We just scheduled a few tasks that had 70+ votes, we can’t do this before those.

    James commented  · 

    @Troy This has been planned for 2 years? I just ran into this road block when attempting to run a lab to bring our MSP division to RepairShopR. How am I suppose to bring in hundreds of seats and not allow dozens of techs track time? Seems like a foolish thing for a company wanting to be a PSA

  2. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James shared this idea  · 
  3. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James shared this idea  · 
  4. 21 votes
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James supported this idea  · 
    James commented  · 

    Yes I'm in the midst of how to sort out 5 pricing levels we have per product. Were currently having to do it all via excel sheet reference!

  5. 19 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James supported this idea  · 
    James commented  · 

    Please allow us to make different sizes for pricing sheets! 30252 labels are massive on a cell phone accessory item.

  6. 9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James supported this idea  · 
  7. 132 votes
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    42 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Would everyone please add a comment to this and give a sentence or two about how they would like the integration to work?

    - Eg, is it with a cloud shipping service?

    - Do you download a file which some desktop app is able to open to make a label?

    - Please let us know in the comments how this could work in your situation so we can get an idea what is involved

    James commented  · 

    Would this be more promising if it was somehow integrated with WooCommerce shipping info and the label info only is sent to RS for a label print and attachment to ticket? Not sure how prepaid shipping to our location would work.

  8. 19 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James commented  · 

    Yes we could really use as well. For inventory sake, I use bundles to put parts and labor together. So if I want to sell the service online I am not even, sure how I would handle it.

  9. 2 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James commented  · 

    What ever happen with this? We desire PO for everything. We're having to keep track with a CSV right now for non-inventory

  10. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 20 votes
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    under review  ·  32 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    James commented  · 

    So just another request to elaborate on this. I'm not sure how complicated or possible it is on RS end.

    Could the outbound make a pop-up during/after the call for the tech to enter relevant notes about the call?

    Before I start this project, what does this do if someone generally uses the phone that's not related to RS?

  12. 39 votes
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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Just for clarification, we have multi-location inventory but this suggestion is to make it more granular “per-location” to have different settings per locations as far as what’s tracked/etc.

    James supported this idea  · 

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