James

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  1. 141 votes
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      14 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

      Planned means we want to do it, not that it’s scheduled for a dev to work on yet.

      Keep voting..

      We just scheduled a few tasks that had 70+ votes, we can’t do this before those.

      James commented  · 

      @Troy This has been planned for 2 years? I just ran into this road block when attempting to run a lab to bring our MSP division to RepairShopR. How am I suppose to bring in hundreds of seats and not allow dozens of techs track time? Seems like a foolish thing for a company wanting to be a PSA

    • 1 vote
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        James shared this idea  · 
      • 1 vote
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          James shared this idea  · 
        • 21 votes
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            7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            James supported this idea  · 
            James commented  · 

            Yes I'm in the midst of how to sort out 5 pricing levels we have per product. Were currently having to do it all via excel sheet reference!

          • 19 votes
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              4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              James supported this idea  · 
              James commented  · 

              Please allow us to make different sizes for pricing sheets! 30252 labels are massive on a cell phone accessory item.

            • 9 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                James supported this idea  · 
              • 121 votes
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                  38 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                  Would everyone please add a comment to this and give a sentence or two about how they would like the integration to work?

                  - Eg, is it with a cloud shipping service?

                  - Do you download a file which some desktop app is able to open to make a label?

                  - Please let us know in the comments how this could work in your situation so we can get an idea what is involved

                  James commented  · 

                  Would this be more promising if it was somehow integrated with WooCommerce shipping info and the label info only is sent to RS for a label print and attachment to ticket? Not sure how prepaid shipping to our location would work.

                • 16 votes
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                    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    James commented  · 

                    Yes we could really use as well. For inventory sake, I use bundles to put parts and labor together. So if I want to sell the service online I am not even, sure how I would handle it.

                  • 2 votes
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                      3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      James commented  · 

                      What ever happen with this? We desire PO for everything. We're having to keep track with a CSV right now for non-inventory

                    • 1 vote
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                        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        James shared this idea  · 
                      • 20 votes
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                          under review  ·  31 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          James commented  · 

                          So just another request to elaborate on this. I'm not sure how complicated or possible it is on RS end.

                          Could the outbound make a pop-up during/after the call for the tech to enter relevant notes about the call?

                          Before I start this project, what does this do if someone generally uses the phone that's not related to RS?

                        • 39 votes
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                            8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                            Just for clarification, we have multi-location inventory but this suggestion is to make it more granular “per-location” to have different settings per locations as far as what’s tracked/etc.

                            James supported this idea  · 

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