Janessa

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  1. 12 votes
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      6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      Janessa commented  · 

      I hope there is an update on this. It is such a massive time waste to copy/paste tons of customized info from custom fields and charges from older tickets to new tickets, when I could simply clone it as a new ticket with a new creation & due date.

      Janessa supported this idea  · 
    • 5 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        Janessa supported this idea  · 
      • 28 votes
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          3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          Janessa supported this idea  · 
        • 18 votes
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            2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            Janessa commented  · 

            Also for completed tickets, have the ability to see and change the outgoing text message. We have different locations and store hours, and it presents problems when you are trying to notify the customer ahead of time that their order is complete, but may not be ready for pickup until the next business day.

            Janessa supported this idea  · 
          • 7 votes
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              under review  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              Janessa supported this idea  · 
            • 7 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                Janessa supported this idea  · 

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