Nicole

My feedback

  1. 159 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole supported this idea  · 
  2. 197 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole supported this idea  · 
  3. 42 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  26 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole supported this idea  · 
    Nicole commented  · 

    Also want to see if there is any news on this, thanks!

    Nicole commented  · 

    We would like the ability to track coupons that we use. This way we know how many of each coupon were redeemed. It would be helpful to track the expense of putting out the advertisement versus how much money we brought in because of the coupon, how many new customers, etc.

  4. 26 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole supported this idea  · 
  5. 119 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole supported this idea  · 
  6. 9 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole supported this idea  · 
    Nicole shared this idea  · 
  7. 17 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole commented  · 

    I like this idea as well. We do not use RepairShopr's Snail Mail feature. However, if a customer did not give us their e-mail address, we sometimes have to mail out receipts or bills. It would be nice to be able to have different options for the "status" of the invoice. Currently, if we e-mail the customer a bill, the e-mail icon shows as the status. It would be nice to be able to mark this as mailed out as well, so that we know that a bill was mailed out and when it was sent.

    Nicole supported this idea  · 
  8. 4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole commented  · 

    We also don't use on-site appointments as tickets. We only use tickets for in-shop work, and for our on-site work, the technicians create an invoice, include the labor, and list out what they did.

  9. 4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole commented  · 

    Also, one more comment. We would like to be able to customize the colors so that yellow means that the computer is due to be finished within 24 hours or that day, and red to mean that it is overdue. It seems like the option is kind of there, but when you update the ticket, the color changes back.

    Nicole commented  · 

    I love the new dashboard. However, one thing that I do not like is that the color changes to red when it is "waiting on customer" or "waiting on part". I would love for that to be disabled when we are waiting on the customer or part because we are not actually late on the ticket. Thanks!

  10. 7 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole commented  · 

    It would also be beneficial for the low inventory e-mail to show the current stock levels and what we set as the desired stock level. That way it can easily be reordered without having to click on each link to determine how much we actually have in the store.

Feedback and Knowledge Base