General
3764 results found
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1 vote
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Set an option to export Return Requests
In our stores, we send returns to a 'Returns' location to be processed by a staff member. He then places stock into the returns manager based on supplier. If we were able to export an RMA request as a CSV and include an option to add a fault to each product.
1 vote -
Make a reporting feature to show number of items per invoice
This would help to see how effective we are at upselling accessories. We have a goal of averaging 1.5 items per invoice, but it is currently too hard to track.
3 votes -
option to disable stale tickets
We trigger everything on due dates. Stale tickets are not meaningful as we have tickets created days or weeks in advance of when they are due.
The ability to disable stale tickets in the ticket view (not the dashboard) would be helpful. Even better would be if all the color customizations available in the new dashboard were also available in the ticket view.1 vote -
Bulk invoice to csv
Would be handy to be able to bulk export invoices to CSV
3 votes -
Create the ability to merge invoices
I would love the ability to merge multiple invoices from one ticket together, instead of sending the client a "crap load" of invoices for one job. This would be so gr8!
3 votes -
Can't Add Existing Asset To Ticket
With the new layout for the Tickets, there is no option to select an asset that is already in the system for that costumer. The only way we can find the asset is by typing in the name but this does not always work. Some costumers have multiple computers of the same model so we wouldn't be able to see the serial number until we selected one and then we'd have to clear out the asset we chose and try and find the correct one making more work for us. There is also the possibility that someone spelled the name…
1 vote -
Customer Module
I think it would be nice to either be able to break out Customer and Company. or at least be able to have different fields for them. That was I don't have to try and sort by email address when trying to find a certain customer within a company.
1 vote -
1 vote
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add country selection to the address information
It would be nice if there was a country selection when the customer signs up his repair
6 votes -
1 vote
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I would like to have the ability to use drag and drop to change the order they will appear for our technicians. And also would be nice to be
Ticket status list.
I would like to have the ability to use drag and drop to change the order they will appear for our technicians. And also would be nice to be able to remove the default ones.3 votes -
Undo button when I delete a line item, but didn't mean to.
Undo button when I delete a line item, but didn't mean to.
For ticket, estimate, or invoice,
1 vote -
Make the "contact support" link functional
None of your support options are working, I tried using the "request help" feature in AutoPrintr and it does nothing. I come here to the "Help Center" click "Contact support" it does absolutely nothing. I am having issues with AutoPrintr, my computer didn't respond well to the 2.0 updates so I have been using AutoPrintr 1.0 for over a year just fine. Suddenly it no longer works, fresh installs do nothing. I try to update to the latest version. It never works no matter which version I install. I have changed nothing but this last week I have had no…
4 votes -
add an hour counter for clocking in and out for employees
It would be awesome if I could see how many hours I've accumulated for the week when I go to clock in and out.
4 votes -
drop down menus in the invoice section "ADD FROM INVENTORY" (NOT the add manual item)
On the invoices in the ADD FROM INVENTORY section you can type the item your looking for which is fine for general purpose, but if you have a common named item with 100 or so variations of that item, you have to scroll forever to find the one you want. So why not enter the item name, then have a drop down menu(s) to select a variation, and it have the ability to add additional drop menus if further variation selection is needed.
for ex.:
search bar --- main Jet
drop menu 1 --- mikuni or drop menu 2 ---…7 votes -
Beta Needs Multiple Estimates Listed on Ticket
In the Beta version, estimates on a specific ticket show up as a bubble when the mouse cursor hovers over the word "linked", but you can't click on each individual estimate - it only clicks on one if you click the bubble.
3 votes -
add notification "Parts/Logistics - 3rd Party Order - Past Due"
Please add the notification:
Parts/Logistics - 3rd Party Order - Past Due
Thank you for considering.
1 vote -
Attachments on email from wherever the email is sent
Hello,
It would be nice to be able to add an attachments for any email sent.
Thanks,
Eli1 vote -
Marketr by Invoice Item
It would be very useful to be able to only send marketr emails to customers who purchased a specific invoice item.
For example, if sold a "Virus removal" item they will be emailed in a year to remind them to get their computer checked out again
1 vote
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