Implement a system for gift cards, where it can store the amount the gift card has, and also add credit
This thread seems to be talking about different things – so I need to get clarification if possible.
When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -
“gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.
We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.
Feel free to say you want both! :)
The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.
A basic gift certificate tracking system might be simpler and then able to be built sooner. (but only if people want it)
The MacSpa commented
We would like to see both options offered. Initially, just to have a basic gift card system that assigns credit to a serial number which can be applied against a customer invoice would be extremely helpful.
Rob L commented
Please add the gift card support via Vantiv! We are using their program now and it is difficult to manage outside of RepairShopr. The backend support at Vantiv is great and they have a very affordable program. I think a lot of your users would be interested in it if you added to the platform.
For us, we would like to see both options. Since there was not a system in place here we've been using GiftFly for online Gift Cards.
Daniel Prince commented
I think basic gift certificates would be ideal. Not so much being able to print them but being able to track the balance on a serial number, maybe have it barcoded where RepairShopr keeps a list of the unique serial code attached to a discount (gift certificate, coupon, etc.). Then using the label printer print off the barcode and affix it to a pre printed card. That would be simple enough, no need for magnetic cards.
Wes Kauffman commented
Yes Please This is very much needed.
Having this option would be great. To be able to print and track gift cards with RS.
Tim Nyberg commented
Along the same lines we often give out Gift Certificates a a donation for silent auctions and such. It would be cool to print out the certificates from RSr and have it track the "numbers" for those certs so when people come back in with them or call you would be able to find and keep track of how many of these gift cards/certificates are getting used.
We've found that less then 20% of these things ever get claimed.
It may be a nice touch if it was a gift card to be able to email that to the recipient. Also a way to capture another email address.
Ted harvey commented
Gift cards with Mercury payment would be great! Could be used for custom PC builds and store credit.
Also Troy, we use your program for our music store and it integrates rather well. Gift Cards are excellent for donation use to school programs. I'd assume computer repair shops could also use them to donate to school in their town as a way to give back to the community and as a marketing tool.
This is a high priority for our business and may need to outsource if not on the agenda for 2016
I do see that their new merchant integration mercury has free gift card options. Not really tracking but it would be loaded onto the card for the customer to keep track of and we would scan it when processing a transaction. I like the idea mercury has so we are considering the move.
Joel Mann commented
Yes. Much needed.
Matt Jones commented
I've been seeing that Mercury has gift cards. Would their integration make this possible?
we are struggling with this too this holiday season and need a long-term integrated solution in repairshop.
It's the best web gift card with web app!!
gift cards would be a very necessary for me
Joel Litkie commented
We have a retail location and the phone repair side as well, we use rs for all and we would really like to get a gift card integrated because it feels low tech, untracable, and just bothersome that everything else integrates but this one thing. Most POS systems have gift cards built in these days... Everything is great about rs but a giftcard system would make it bettef
Not sure if this might be a a happy medium but I have recently been using GiftFly a lot and seem's to be winning over well with our customers. If there was a way to sync the customer list over to this system (Similar to how we do with Mailchimp) I think that would be a really good start (plus the system is free for the most part) They can be found on http://www.giftfly.com/
Troy, We could print out own certificates but it is beneficial to keep track of the transactions and credits. We can also track the certificate better. if they loose it or its about to expire we can have the marktr send a message out (if people would like to use that) Its nice to have it all integrated into the same system even if its basic. Just basic tracking nothing to detailed. I don't think serialized inventory is needed but maybe allow it to print off a gift receipt with the pos or inventory transaction.
Just my 2 cents.
Konstantinos Kousidis commented
About the gift cards - this gets more important around the holiday season for us. We have customers asking for gift cards. Part of our business is education -- classes. People want to buy them for their parents / grandparents so they can come in for a class. How can we accomplish this right now with the tools we have? Serialized inventory?