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Matt Jones

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18 results found

  1. Credit Card Minimum

    1 vote
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    Matt Jones shared this idea  · 

  2. Inventory In-Stock Labels - Per Location

    4 votes
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    Matt Jones shared this idea  · 

  3. Item Cost & Retail - Enter Both via PO & Stays with Item Serial

    2 votes
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    Matt Jones shared this idea  · 

  4. Security Groups - Refunds - Store Credit Only

    1 vote
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    Matt Jones shared this idea  · 

  5. Automatic adding of credit to customer account when refunding or purchasing from a customer for store credit

    24 votes
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    14 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    You can do this manually by adding a payment method called store credit, and refunding there like cash. Then manually increasing the customer credit on their edit page.

    We will be supporting this in refunds in the near future too!

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    Matt Jones commented  · 

    Really could have used this today! Please Please Please :)

    Matt Jones supported this idea  · 

  6. Online Reviews - Automatic

    70 votes
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    15 comments  ·  General  ·  Admin →
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    Matt Jones supported this idea  · 

  7. Void Invoice

    84 votes
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    planned  ·  26 comments  ·  General  ·  Admin →
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    Matt Jones commented  · 

    Do we know when this is coming? I have a few invoices right now that I don't want counting towards our overdue totals, but may need to reference in the future so I don't want to delete without any trail of it.

    Matt Jones supported this idea  · 
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    Matt Jones commented  · 

    Any updates here?

  8. Custom Hours for Tech Specific Calendar Booking Module

    1 vote
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    Matt Jones shared this idea  · 

  9. Gift cards

    172 votes
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    70 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

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    Matt Jones commented  · 

    @Troy-

    I've been seeing that Mercury has gift cards. Would their integration make this possible?

  10. Notification when ticket is auto created from lead

    1 vote
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    Matt Jones shared this idea  · 

  11. Logistics by Location

    7 votes
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    Matt Jones shared this idea  · 

  12. Contract Tracking by User

    2 votes
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    under review  ·  1 comment  ·  General  ·  Admin →
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    Matt Jones shared this idea  · 

  13. Failed Recurring Charge Auto Retry

    5 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    Matt Jones shared this idea  · 

  14. Mailable Postcards

    5 votes
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    1 comment  ·  General  ·  Admin →
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    Matt Jones shared this idea  · 

  15. Parts Order Tracking Delivery Estimates and Ticket Link

    17 votes
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    planned  ·  4 comments  ·  General  ·  Admin →
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    Matt Jones commented  · 

    Any update on this? Also would like ability to add tracking number in logistics as we previously could in parts.

  16. GoToAssist Integration

    11 votes
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    under review  ·  0 comments  ·  General  ·  Admin →
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    Matt Jones shared this idea  · 

  17. Automatic Customer Type Discounts - "Membership" Perks

    228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

    Matt Jones supported this idea  · 

  18. A mention / notification system.

    14 votes
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    5 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This was planned, but the @mention plugin we found didn’t work so well. I’m going to shelve this until we can figure that part out..

    Matt Jones supported this idea  · 

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