General
3764 results found
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have Marketr campaign option to send emails to alternate contacts instead of the default
Some of our default contacts are not the correct person in a company to send Markting details to.
having an option in a marketer campaign to specify an alternate email address would be helpfull.1 vote -
Limit IP address, for companies with a Dynamic IP this feature will not consistently work.
I would ask you to to work with dynamic host companies like DYNDNS, so the changing IPs are no longer a problem with this feature
1 vote -
Add button to collapse all categories in inventory
Add link or button to be able to collapse categories under Admin > Inventory Preferences for the category editor.
1 vote -
Customized triggering for Marketr campaigns
We don't use the invoicing applet and because of that we can't set up Marketr to automatically trigger follow up emails. When I set it to skip the ticket/invoice checks it emails everyone even when i set the follow up time to 21 days. Can we either make the follow up work when the skip ticket/invoice box is checked or allow me to create different triggers.
1 vote -
hide unnecessary fields on the customer invoice screen where there is already a signature box in place.
Alleviate Add from Inventory, Add from Barcode/Serial, Add Manual Item, Terms & Conditions, Related Ticket, Email, and Change History.
I was told that this screen was for internal purposes only. But this screen has a signature box on it where customers can sign without the need for printing an invoice (GREEN). Customers do not need to see the internal workings of the tickets and invoices related to the open invoice at the time.1 vote -
Allow the use of special characters in the ticket comments.
Specifically, I copy and paste DIG results from a putty shell session into my ticket notes as I deal with webhosting DNS records. The > character is getting cut off and does not allow the rest of my submission to be posted in the notes.
1 vote -
More Group my tickets catagories please.
Can you tell me if I can group my tickets by check in date please?
I feel it is important for my techs to know when a machine arrived in their workshop so they can see which have been their the longest as sometimes some get over looked if we are particularly busy.1 vote -
Add status lights
Simple red/green lights for the 4 primary statuses for each ticket in the ticket list window would be great. That way at a glance I could tell how far along each item is. (Diag, Appr, Inv, Comp)
1 vote -
additional fields for customer (mult-site or multi-employee) data retention
Additional customer fields: They are in the progress of working on this currently. YES - see my screenshot below
I definitely think we need to see the client and / or business name when editing additional fields. this needs to be BIG/BOLD/RED for quick visual reference located at the TOP
I also think we need the following:
Contact 1 Name, Phone, Ext, email, Password, and maybe even address if they work in a different location than home office
(such as clients like PhycoTech or JD Restaurants if we need additional locations)
Contact 2 , etc agreed ! needs a 3rd…1 vote -
secure Credit Card retention (on file)
Credit card retention : Not something RepairShoppr does. (man this is a must – a secure vault within RepairShopR would be phenom)
1 vote -
Change custom fields to allow the re order of asset fields in their drop down box and the re order ofcustom field types
When creating custom fields in Job Tickets could you allow the re order of asset fields in a drop down box and re order the custom field types using the hamburger icon in much the same way as you can change the order of fields
1 vote -
being able to scan items into the logistics section
I wanted to know if you guys can put in a scanning bar in the Logistics section. When I transfer something, I can not scan it I have to put in the part name and it causes problems. Sometimes they don't match up, and it will be much faster and more accurate.
1 vote -
UPC should be added to all areas where you are able to add inventory items. ie ticket--> add items to invoice.
UPC should be added to all areas where you are able to add inventory items. ie ticket--> add items to invoice.
1 vote -
Have a option to save pending processes for multitasking purposes.
Have a option to save pending processes for multitasking purposes. You lose all information when in the middle of one thing, but need to look at another tab.
1 vote -
Create Installed Flag in App Center
Create an installed or configured Flag on Apps that have been configured for use in the App Center. Flag could look like the "new" "beta" "featured"
1 vote -
give an option to change the view of Invoice Manager, I want to see payment method there instead of Ref. Number
Give a way to change the view on the invoice manager. I would like to have payment method there instead of REF NUMBER. If you can already do this... I cannot find it!!!!
1 vote -
Purchase order access
For clients with multiple security groups, the purchase order module allows employees to have access to edit all aspects of a PO i.e receiving, removing items, changing the cost, etc. The receiving aspect should be separated so the employees can receive the items on the PO but are unable to edit the purchase order in other ways.
1 vote -
Leads Show up under all locations
There should be a location selection for big chains that will only show that locations leads.
1 vote -
More flexibility for custom fields
Have the ability for custom fields to show up on the main page when entering information for a client as opposed to the additional fields. Maybe that will transfer over to the standard kiosk mode for new leads when a client enters your business.
1 vote -
Ticket Reminders to include reference
When creating a reminder for a customer or ticket, it would be helpful if the reference number is displayed on the reminder screen. For customers that have lots of activity is is difficult to locate which document needs attention
1 vote
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