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305 results found

  1. add a custom page feature to embed external pages

    It would be nice if there was a way to add a page to the dashboard which could embed an external website (i.e. a Google Calendar or chat module from another website). That way users could add their own functionality to the software without having to wait for it to be added to RepairShopr.

    6 votes
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    1 comment  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Hey there – are you guys using the new two-way google calendar sync?

    And what chat app are you interested in using??

  2. Edit Existing Asset When Creating Ticket

    Some assets (PCs) change or need new information. The ability to edit an existing asset when adding to the ticket would be helpful.

    6 votes
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    under review  ·  Robert Reichner responded

    Thanks for the suggestion, Eric. We’ll look at how that might work for future implementation.

  3. on tickets list is there a way to see paid??

    we have a paid status and we prefer some customers prepay for our liquid damage services - if we could see the little green checks even though the status changes internally that would REALY help!!!

    1 vote
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    under review  ·  1 comment  ·  Admin →
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  4. Gift cards

    Implement a system for gift cards, where it can store the amount the gift card has, and also add credit

    172 votes
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    70 comments  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

  5. A mention / notification system.

    If a tech posts a hidden comment inside of ticket calling out to another tech or help desk admin.. they'll be notified within the interface rather than an email.

    Example "Repair is completed @helpdeskadmin." The helpdeskadmin then receives a notification within repairshopr that the ticket needs to be invoiced and the customer contacted.

    14 votes
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    under review  ·  Rajesh Agarwal responded

    This was planned, but the @mention plugin we found didn’t work so well. I’m going to shelve this until we can figure that part out..

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