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  1. Send invoice to "additional CC address"

    Have the option to only send to the email addresses in the "Additional Invoice CC Email Addresses" field and not the main account holder as well.

    2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Select customer “Ship to” on Estimates and Invoices

      It’s great that you can add multiple locations in each customer, but unless for us if we cannot select the ship to for Estimates and Invoices.

      12 votes
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        planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Quick sign out... Add Assets in app.

        I would be great if you could add the lock / sign off button to the main bar for quicker access. Plus I know the POS self locks after the inputted time but it would also be good if the who program locks after a certain amount of time when left un-attended.

        The app is coming a long way, however it would be great if we could add assets within the mobile app so these can be done easily for techs on site.

        Keep up the good work :)

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Scrolling to part look up when adding charges to a ticket.

          When looking up a part number to put onto a ticket or anywhere you can search for parts. It would be really helpful if instead of only showing the amount of parts that your screen can display based on the resolution.

          2 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Pending Order Alert

              When trying to add inventory items with zero quantity in stock to an invoice or to ticket charges, an alert to notify us that the item will become a pending order would be handy. Staff select the wrong product at times and this wreaks havoc with keeping inventory. Maybe the option to toggle the alert on/off in inventory settings?

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Complete "Stock Takes" via Mobile App

                The mobile app has a barcode scanning feature. It just makes sense for the stock takes to be accessible via the app for the technician it has been assigned to. Then they can go through the stock room and scan and count the items without needing to be constantly going back to their computer.

                6 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow custom parsing in email address to allow us to merge tickets

                  If we could set custom parsing for tickets we would be able to stop ticket storms for a device with multiple alerts. Setting a pars for the computer name would mean just one ticket for that device, I would assume the logic is something like. first email opens new ticket, subsequent ones add a comment. the ability to set a number so that when the auto comments reach say 5 we can lift the priority of the ticket. This would help to clean the tickets up and allow us to set more monitors in our RMM to catch more errors…

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Worksheet Text Boxes

                    When adding information to one of the text box fields in the ticket worksheets after adding information when you go back to edit it or add to a field the text box remains small, and the cursor will be where you clicked the box. It would be much better if the text box expanded and the cursor moved to the end of the box. This way you don't have to scroll all the way to the end and it is much easier to read.

                    2 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Labor Log Notifications

                      It would be super helpful if you could add a little clock next to the tickets on the tickets screen and on each ticket square for the dashboard. This way you can easily tell which tickets are currently logged into and working on currently.

                      It would also be great if when inside the ticket when a labor log is running if they clock would be a different color (maybe green could work for the background). It would be immensely helpful!

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • tickets opened and resolved on Z Reports

                        It would be awesome to see a "Tickets Opened" and "Tickets Resolved" on each daily Z Report. Or maybe even just a way to customize the Z Reports with some more information.

                        1 vote
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • 0 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Mobile App Feature Request- Show IMEI/Serial Number info

                            I sell mobile phones. Normally I use the web application to choose which IMEI I'm giving the customer. I've noticed with the iOS/Android app an issue:

                            1. You can't choose an IMEI/Serial number when creating an invoice while using the app.
                            2. Even if I created an invoice in the past, when I come I try to pull it up in the app, it doesn't show the IMEI/Serial number that normally appear in the web app.

                            I also sell phones locally outside of my shop. It would be very handy to be able to use the app through this feature;…

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Email/Invoice Not Opened Notification

                              I've noticed a few of our clients are not opening the invoice/email we send to them. Is there a way we can turn on a notification when a client hasn't opened our invoice/email after a certain number of days?

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow the ability to rename/edit payment methods

                                Would be very handy to be able to rename payment methods rather than having to delete and create new. We've switched finance companies a few times and the initial payment was setup using the no longer used company name and it confuses staff.

                                RS support tell me that deleting and creating a new payment method has negative affects on past reports and not to delete the method.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • bulk item discount (price teiring)

                                  When a customer is bulk purchasing allow an auto discount price

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Repairshopr subscription invoices in PDF format

                                    Please consider sending Repairshopr subscription invoices in PDF format. This will greatly assist in furthering our accounting automation.

                                    0 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Sorting of Ticket Custom Fields

                                      Ticket Custom Fields are listed in order of creation. They should be in alphabetical order or changed manually.

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please, Please, Please - Add recurring appointments to your calendar.

                                        I have multiple meetings that occur every month. Recurring appointments are critical to me being able to use RepairShopr's calendar. The whole point of us moving to RepairShopr is to get everything on one platform. Without recurring appointments, I will have to use Google calendar which really defeats the purpose of moving to Repairhopr in the first place.

                                        10 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • When a customer replies to an estimate or invoice can a notification be given on the respective tab at the top of the UI?

                                          When a customer replies to an estimate or invoice can a notification be given on the respective tab at the top of the UI? There is sometimes a red dot with a number on the leads tab. Can something like this be done for all the others as well so customers are not falling through the cracks or replied to late?
                                          A notification When a customer replies would make my life a lot easier.

                                          3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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