This would be a really nice feature, where there is like a voicemail tab at the top and all new voicemails poll in there received via email (we can have our VOIP provider email directly to this address) from there we can play the voicemail in repairshopr, then link it to a customer, a lead, ticket or invoice or staff member to follow up with.
It could also have a clever feature to try and link to a customer based on the caller id? or if linking to a customer
From there we can mark off it the call has been returned, who by, and what the outcome was.
New Zealand would be cool to include to. I belive the likes of DPS (Direct Payment Solutions) operate in NZ, Australia, and the UK so could be worth investigating for larger target audience
sometimes a customer wants something, in my case a battery. I don't need a ticket to track, just want to quote, then order and supply.