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6 results found

  1. Add ability to edit and sort Ticket Issue Types

    7 votes
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    2 comments  ·  General  ·  Admin →
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    180 Degrees IT shared this idea  · 

  2. Ticket Stats Report

    1 vote
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    under review  ·  0 comments  ·  General  ·  Admin →
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  3. Survey system for RepairShopr, integrated with customer tickets

    80 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Hey there -

    Can you just sign up for a free surveymonkey account and put the link in a Marketr campaign?

    My feeling is this already works, and we probably don’t need to build anything

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    180 Degrees IT commented  · 

    +1

    Yes - a single plan of glass would be ideal.

  4. Customizeable Dashboard widgets

    7 votes
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    6 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Try our new dashboard, and also our Domo integration. I’m pretty sure our domo integration gets you something similar to brightguage.

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    180 Degrees IT commented  · 

    I agree! Our old PSA Dashboard displayed bar charts which allowed us to quickly compare this months figures to the previous 12-months figures:
    - New Clients
    - Referrals
    - Income / Revenue
    - Total Jobs / Tickets
    - Current Jobs per Technician etc

    This feature may be more beneficial than taking up valuable screen space outlining new features/bug fixes. ;)

    Cheers,
    Kev

  5. Add a 'Date' input field as a Field Type option

    6 votes
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    under review  ·  2 comments  ·  General  ·  Admin →
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  6. Combine 'Problem Type' ticket field with 'Custom Field Type' field

    22 votes
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    under review  ·  6 comments  ·  General  ·  Admin →
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    180 Degrees IT supported this idea  · 

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