Joseph B.

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  1. 78 votes
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    under review  ·  20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Joseph B. commented  · 

    I have customers that miss Invoices because it just shows the Business Name First instead of "Invoice Attached...." This would be great to be able to change.

    Joseph B. supported this idea  · 
  2. 170 votes
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    17 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Planned means we want to do it, not that it’s scheduled for a dev to work on yet.

    Keep voting..

    We just scheduled a few tasks that had 70+ votes, we can’t do this before those.

    Joseph B. supported this idea  · 
  3. 10 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Joseph B. supported this idea  · 
  4. 20 votes
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    under review  ·  34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Joseph B. commented  · 

    @Andrew: It does work. Depends on your VoIP Solution I believe. I have it working with Fonality and Ryan has it working with another provider. I wish DialPad had an HTTP Lookup Feature available, I'd love an excuse to checkout their platform.

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    Joseph B. commented  · 

    Thanks @Ryan! We're not using Elastix, but the information you provided was exactly what I needed. If anybody reading this is using Fonality, the coding for the Outbound Web Launcher is as follows:

    http://YOURSUB.repairshopr.com/api/callerid/?did=%%caller_number_raw%%&outbound=true

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    Joseph B. commented  · 

    @Ryan, can you elaborate on the code you're using? I tried http://YOURSUBDOMAIN.repairshopr.com/api/outboundcall/?did=2065553222 (replacing where appropriate) with no luck. We have inbound working using Fonality as they have a web launcher that allows any http lookup field.

  5. 8 votes
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    Joseph B. commented  · 

    Actually, I did find a workaround for this. Use this link (Customize with subdomain and Customer Number:

    https://subdomain.repairshopr.com/customers/5175825/statement.pdf

    (Replace 5175825 with the customer number that shows when you're on the customer, and your own subdomain)

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    Joseph B. commented  · 

    Yes, this would be very helpful! I was trying to send a customer a statement to show their credit balance and see that it's not currently an option.

  6. 3 votes
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Joseph B. commented  · 

    You can add this via {{customer_unapplied_credits}} field on the Invoice

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