Angel PC 911

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  1. 46 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 commented  · 

    Looks like not going to happen. Over 2 yrs now

    Angel PC 911 supported this idea  · 
  2. 54 votes
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    under review  ·  21 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 commented  · 

    Still under review since Mar 2014?

    Angel PC 911 supported this idea  · 
  3. 34 votes
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    planned  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 commented  · 

    Planned as of March 2016 - What happened? any update?

    Angel PC 911 supported this idea  · 
    Angel PC 911 commented  · 

    I would also like this change. I am a break fix shop with 60-80 open tickets at a time. When we order a part we have to change due date, when we call customer with estimate we edit due date any for many other reasons we change due dates on a daily basis. It is a pain to have to click to open the individual ticket and then go back, find were we left off in the queue and continue down the list. I would be great to just have a dropdown or the calendar to just pop open while in the tickets list view change it and move to the next ticket.

  4. 9 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 supported this idea  · 
    Angel PC 911 commented  · 

    Please add this. We have over 50 tickets active on a regular basis and we edit the due date along the ticket process. We organize the tickets by due date but we use it also as a next action date. For example we have the diagnostic/estimate due date, then after we call and get the approval we edit the date again based on the repair date. If we order a part we change the date to the expected delivery date. If we call and leave a voice mail we change the date again to a day or 2 later for a follow up call. If a customer says they will call us back on x day we change the date as well. It is a mission to go back and forth.

  5. 11 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 supported this idea  · 
  6. 112 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 supported this idea  · 
  7. 6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Angel PC 911 supported this idea  · 

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