I suggest you ...

Format phone number when entering new customer

Simple UI enhancement, should be incredibly easy to implement.

When you enter a phone number on the "New Customer" page, it is just a bunch of numbers - hard to read. It looks like "5556923845".

It would be much better if it was formatted like this: "(555) 692-3845"

46 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Brennan Murphy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • Roger Mcc commented  ·   ·  Flag as inappropriate

    Maybe take a look at Connectwise and see how they handle this format issue, as they too are global. This would be a great time saver. Also a utility that would auto format the numbers already in Repairshopr.

  • Dan Fenech commented  ·   ·  Flag as inappropriate

    Please keep in mind that Repairshopr is global, and not just in the US. What makes more sense is to be able to format the numbers yourself through settings by using codes. i.e. (nnn) nnn-nnnn and in my case nn nnn nnn.

  • Dean Elliott commented  ·   ·  Flag as inappropriate

    But it needs to be regional. In Aust, we format our numbers
    Mob: 04xx xxx xxx
    Ph: 0x xxxx xxxx
    hyphens would be very uncommon.

  • henk.smit commented  ·   ·  Flag as inappropriate

    Repairshopr also discards any hyphens when used in capturing a contact number.

    This affects exporting the customer list to CSV for use in other CRM and email programs.

    When a CSV file is imported, all leading zeros are discarded e.g. 821234567 unless the numbers are separated by a hyphen.

    The contact numbers without the leading zeros cannot be used with dialing apps as the number should be 082-123-456 in order for it to be valid.

Feedback and Knowledge Base