I suggest you ...

Make due date customizable on /tickets page

We are working on implementing due dates better in our workflow but it is challenging to have to go into the ticket to change a due date. It would be really awesome if clicking on the due date would bring up maybe 4 quick change options such as, now, 1 hour, 24 hour, 7 days.

22 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    August shared this idea  ·   ·  Admin →

    3 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Phil Krough commented  · 

        Can we also exclude certain days (I'm closed on Sundays and want to make it so that no due date falls on a day I'm closed.)

      • chris commented  · 

        Please can this happen, I cant believe its not more of a problem for people. We use the ticket list for production meetings and currently have to go into the ticket each time we want to change the due date, takes ages

      • chris commented  · 

        Hi, dues dates change regularly during our working day, it would be really useful if they could be quickly changed from the ticket list rather than having to go into the individual tickets. I know there is some work to this planned, it would be a massive help to us, it would speed things up a lot

      Feedback and Knowledge Base