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Alex Jones

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6 results found

  1. Disallow marking Tickets as Resolved if Unpaid Invoice is Linked

    24 votes
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    15 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    I like it – thanks Ryan

    Sounds like based on comments it needs to be (another) setting..

    We’ll think about this further.

    Alex Jones supported this idea  · 
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    Alex Jones commented  · 

    Any movement on this? We have users make mistakes too. We would love to prevent Resolved until all Invoices are marked as paid, as well as see if tickets are accidentally marked Resolved under the "Invoices" tab during audits.

  2. Change default for assigning tech to tickets

    7 votes
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    Alex Jones supported this idea  · 

  3. Option to require tech assignment

    5 votes
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    under review  ·  0 comments  ·  General  ·  Admin →
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    Alex Jones supported this idea  · 

  4. Use Ticket Status in Invoice Dashboard

    3 votes
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    Alex Jones shared this idea  · 

  5. Group Refurb tickets under the tickets tab

    22 votes
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    Alex Jones supported this idea  · 

  6. Customizeable Dashboard widgets

    7 votes
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    6 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Try our new dashboard, and also our Domo integration. I’m pretty sure our domo integration gets you something similar to brightguage.

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    Alex Jones commented  · 

    yes please! I would like to expand the reminders for employees to read each morning, but it's so small and you have to scroll down a bit to even see them.

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